Advanced System Testing Strategies

JOIN US LIVE APRIL 14 @ 12:00-1:00 PM EDT FOR THIS PREMIER LIVE EVENT!  AVI Instructor John Forro will teach you all about advanced system testing strategies. John will hold a Q&A session […]

sw Service Solutions: Benefits That Sell

Cost: $49.00 Duration: 45 minutes Purchase Now There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. […]

sw Service Solutions: Benefits That Sell

Cost: $49.00 Duration: 45 minutes Purchase Now There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. […]

SMP Gasoline Direct Injection (GDI) Systems

Diagnostic Strategies will cover the best method to increase the odds for accurate diagnosis and proper repair the first time. The strategies this class will illustrate are commonly used by […]

sw Service Solutions: Selling Preventative Maintenance Packages

Cost: $49.00 Duration: 45 minutes Purchase Now Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner, so your customers are never overwhelmed.  

sw Service Solutions: Body Language Skills That Pay Off

Cost: $49.00 Duration: 45 minutes Purchase Now Actions really do speak louder than words. Over 80% of our communication is through body language, yet in service departments, many have not taken the time to master this skill. In a time when many are wearing masks, the ability to read posture has become more relevant than […]

Computer Controlled Cooling Systems

JOIN US MAY 12 @ 12:00-1:00 PM EDT FOR THIS PREMIER LIVE EVENT!  Instructor Dave Hobbs will cover what you need to know about computer controlled cooling systems. Dave will hold a Q&A session at the end of the presentation to answer any questions you have. Do you understand the workings of today's computer-controlled cooling systems […]

sw Service Solutions: The First Step Live

Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]