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sw Service Solutions: The First Step Live

May 14 @ 10:00 am - 12:00 pm CDT

Cost: $295.00
Duration: 2 hours

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Start your team out right with this professional process training! Advisor training participants will master how to:

  • Greet clients professionally
  • Focus on clients’ concerns by asking thorough diagnostic questions
  • Reaffirm your understanding of the client’s concerns and put their minds at ease
  • Perform a complete walk-around
  • Inform the clients of all maintenance needs by giving benefit-based presentations, implementing the “What’s in it for me” approach
  • Build lasting relationships to increase customer retention
  • Personalize closing techniques
  • Offer realistic promise times
  • Follow-up and inform clients throughout the day
  • Schedule the next visit


May 14
10:00 am - 12:00 pm


sw Service Solutions

Live Training Events

Live HD Broadcast training on current critical topics, led by instructors from The Groups’ unparalleled network of innovators and experts.

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