Calendar of Events
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Sachs Clutch Technology
Sachs Clutch Technology
Instructor: Dirk Fuchs, ZF Aftermarket Technical Training Manager All fundamental facts about the tasks and functions of a clutch system will be defined. We will cover physical foundations of a […]
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2 events,
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2 events,
Webcast Wednesday: April 15th Webcast: How to Maximize Your Scan Tool Proficiency Part 5
Webcast Wednesday: April 15th Webcast: How to Maximize Your Scan Tool Proficiency Part 5
This special Technician Appreciation Webcast will cover: Snap-On scan tool
Understanding the Purpose of the Alternator Decoupler Pulley
Understanding the Purpose of the Alternator Decoupler Pulley
After this Session, Attendees Will Be Able To... • Describe the purpose of an ADP and why it’s considered a sacrificial component • Understand how ADPs interacts with the rest […]
1 event,
Fleet and Heavy Duty Market Overview
Fleet and Heavy Duty Market Overview
After this Session, Attendees Will Be Able To... • Identify common types of vehicles used by fleets in North America • Understand why Gates offers a separate product range designed for Fleet […]
1 event,
TPU 101: What is TPU and Why is it Used in Industrial PT?
TPU 101: What is TPU and Why is it Used in Industrial PT?
After this Session, Attendees Will Be Able To... • Discuss what Thermoplastic Polyurethane (TPU) is • Explain why TPU is used in certain applications • Understand the products offered by […]
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3 events,
Safe Hydraulics #3: Building the Right Replacement Assembly
Safe Hydraulics #3: Building the Right Replacement Assembly
After this Session, Attendees Will Be Able To... • Understand the purpose of and logic behind different industry specifications • Use the S.T.A.M.P.E.D. process behind selecting the right hydraulic hose […]
1 event,
sw Service Solutions: The First Step
sw Service Solutions: The First Step
April 21, 2020, 2:00 pm CST This series is for first-time service advisor training participants as they master how to: Greet clients professionally Focus on clients’ concerns by asking thorough […]
4 events,
Webcast Wednesday: How to Maximize Your Scan Tool Proficiency Part 6
Webcast Wednesday: How to Maximize Your Scan Tool Proficiency Part 6
This special Technician Appreciation Webcast will cover: OPUS IVS Drive Pro ES scan tool
sw Service Solutions: Getting the Biggest Return From Your Training Investment LIVE
sw Service Solutions: Getting the Biggest Return From Your Training Investment LIVE
April 22, 2020 2:00pm CST sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be […]
Ford and General Motors EPAS Technician Training
Ford and General Motors EPAS Technician Training
The undeniable future of power steering is EPAS and the future is now. In this webinar, we will go over the topics below related to electronic power-assisted steering to keep technicians in tune with best practice along with tips of the trade between the different OE manufactures. Introduction Types of EPAS systems used today on […]
6 events,
sw Service Solutions: Selling the Job LIVE
sw Service Solutions: Selling the Job LIVE
April 23, 2020 9:30am CST This is another step for increasing CP sales. In this session, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell.
sw Service Solutions: Selling the Job LIVE
sw Service Solutions: Selling the Job LIVE
April 23, 2020 10:30am CST This is another step for increasing CP sales. In this session, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell.
EPAS Counterman Service Writer Training
EPAS Counterman Service Writer Training
The undeniable future of power steering is EPAS and the future is now. In this webinar we will go over the topics below related to electronic power assisted steering: Introduction Market shift Types/functionality Installer needs Counter / service writer importance (Catalog note / Core policy) Benchmark
3 events,
EPAS Counterman Service Writer Training
EPAS Counterman Service Writer Training
The undeniable future of power steering is EPAS and the future is now. In this webinar we will go over the topics below related to electronic power assisted steering: Introduction Market shift Types/functionality Installer needs Counter / service writer importance (Catalog note / Core policy) Benchmark
TPU Target Markets and Applications
TPU Target Markets and Applications
After this Session, Attendees Will Be Able To... • Identify different Industrial PT markets that use TPU products • Recognize applications within those markets that use TPU products • Understand (at a high level) which product types to recommend for those applications
Maintenance Sales Master: Successfully Selling Maintenance on Today’s Modern Vehicle
Maintenance Sales Master: Successfully Selling Maintenance on Today’s Modern Vehicle
Jeremy O'Neal is back with his latest free webinar, Maintenance Sales Master: Successfully Selling Maintenance on Today’s Modern Vehicle. Improve Your Selling Skills The ultimate Service Advisor's guide to selling maintenance on 2015 - 2018 model year vehicles. Bring your maintenance sales skills up to speed, Jeremy O'Neal will share with you the insiders secrets […]
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6 events,
Hydraulic Steering Counterman Service Writer Training
Hydraulic Steering Counterman Service Writer Training
Did you know 67% of all warranty returns are preventable, either by technicians following proper diagnosis and install procedures, or by the counterperson looking in the box to identify non-qualified warranty returns? Today we’ll go over what the counter person or service writer can do to reduce those returns. Introduction – Open the Box Hydraulic […]
Hydraulic Steering Technician Training
Hydraulic Steering Technician Training
Did you know 67% of all warranty returns are preventable, either by technicians following proper diagnosis and install procedures? Today we’ll go over what technicians can do to reduce those come backs with a few tips and tricks. Introduction System overview Best practices Component testing Field studies o FAQs
Safe Hydraulics #4: Coupling Construction and Troubleshooting
Safe Hydraulics #4: Coupling Construction and Troubleshooting
After this Session, Attendees Will Be Able To... • Explain why you should NEVER mix a match hydraulic products produced by different manufacturers • Understand the primary differences between coupling types offered by Gates • Recognize the general sealing methods used on hydraulic couplings, and potential failure modes associated with each • Describe the importance […]
2 events,
Hydraulic Steering Counterman Service Writer Training
Hydraulic Steering Counterman Service Writer Training
Did you know 67% of all warranty returns are preventable, either by technicians following proper diagnosis and install procedures, or by the counterperson looking in the box to identify non-qualified warranty returns? Today we’ll go over what the counter person or service writer can do to reduce those returns. Introduction – Open the Box Hydraulic […]
Getting the Most Out of Automotive Management Network
Getting the Most Out of Automotive Management Network
Running a shop is a never-ending cycle of preventing problems and looking for solutions. We will show you how to access hundreds of documents, tips, and management tools; and gain quick access to all the information you need to run a smooth, profitable shop by being part of the largest shop management resource website in […]
4 events,
Braking Counterman & Service Writer Training
Braking Counterman & Service Writer Training
Braking bad habits In this webinar we will go over the topics below related to best practice for braking repairs: Introduction Market shift Types/functionality Installer needs Counter / service writer importance notes Benchmark
Round Table Discussion for Automotive Instructors / Educators
Round Table Discussion for Automotive Instructors / Educators
For Automotive Instructors / Educators – This will be a round table discussion discussing the dilemmas we are faced with as instructors trying to still teach during this covid-19 shutdown. Topics addressed will be delivering instruction online, ideas concerning the hands-on tasks that the students must perform in our curriculum and how to address the lack […]
2 events,
Autel Heavy Duty Diagnostics Webinar
Autel Heavy Duty Diagnostics Webinar
This webinar will guide you to technician efficiency through strategic diagnostics. We will cover: Analyzing multiple DTCs at once Discussing Cascading DTCs (codes) and what that means Determining which DTC […]
Problem Solved: Water Permeation on Heavy Duty Applications
Problem Solved: Water Permeation on Heavy Duty Applications
• Identify the potential for cold water leaks on HD vehicles and best practices for avoidiance • Describe the concept of water permeation and how to adjust coolant in the system • Understand what coolant hose options are available for most operating enviroments • Recommend the right hose material (silicone or otherwise) for the right […]