There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will […]

Practice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. […]

Fundamental facts about a torque converter will be taught. A torque converter is a fluid coupler. The participants will learn how the pumping wheel connects with the turbine wheel. The […]

This series is for first-time service advisor training participants as they master how to: Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns […]

This course covers different starter construction types, operation, as well as starter and circuit testing.

This webinar present by Ron Bilyeu, will cover everything you need to know about air flow sensors! Instructor: Ron Bilyeu

Timing system replacement is typically performed due to the detection of unstable operation. In that situation, and even in preventative maintenance situations, stress is experienced by all the timing system […]

All fundamental facts about the tasks and the functions of a clutch system will be defined. We will cover physical foundations of a clutch, specifically how to calculate the transferable […]

Research shows there is no clear differentiation between service facilities in driver’s minds. “Aren’t they all about the same?”  This statement alone makes it clear that drivers are yours to […]

This webinar provides a detailed approach to the operation, function, and diagnosis of Toyota charging systems. Topics covered include: Voltage drop tests on the charging system Descriptions of the alternator […]

If we don’t ask them to buy, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how […]