Description
This course looks at the key strategies and best practices for hiring top talent in the automotive service sector. Whether you are looking to expand your team, fill a specific position, or simply improve your overall hiring process, the insights and techniques shared here will help you make informed decisions and build a skilled workforce that drives your shop’s success.
Course Objectives:
After completing this class, the viewer will:
- Create a job description which clearly defines a position within the context of company culture and includes advantages of your company over others as well as the requirements of the position.
- Create job ads which utilize the job description while making it stand out and filter out applicants not suited for the position.
- Review resumes in an organized, timely, thorough fashion with follow up for interviews.
- Conduct interviews that follow a process that gives in depth knowledge of an individual as well as being able to best see their skill set and assets they could bring to a company.
- Be able to make a clear offer to an employment candidate that is timely, in line with candidate expectations.
- Establish an onboarding process for new employees that has clear expectations and communication processes that facilitate them being productive as soon as possible.
- Implement processes to retain employees that include recognition, empowerment and success.
Runtime = 27 minutes
Credit Hours = 1
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