We host one every month for new hires! Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm their understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform […]
This course is for new users of the Launch scan tools.
Join the National Automotive Service Task Force (NASTF) and the American Trucking Associations' Technology and Maintenance Council (TMC) for Tool Night, a joint webinar demonstrating the features and benefits that various Scan Tool providers offer for heavy duty vehicle diagnostics. Come hear about the latest offerings from DG Technologies, Diesel Laptops, Noregon, Redline Detection, […]
LIVE Electric Hybrid Training Comes To Los Angeles
JOIN US LIVE MAY 18 @ 12:00-1:00 PM ET FOR THIS PREMIERE LIVE EVENT! This course will demonstrate basic Launch scope operation to the new user, including the set up of the Launch scope box coupled with the X431 Throttle III scan tool package. Basic lab scope terminology, scope settings, zoom features, trigger settings, lead […]
JOIN US LIVE May 25 @ 12:00-1:00 PM ET FOR THIS PREMIERE LIVE EVENT! Register Now AVI Instructor Tom Rayk will cover Diesel Lab-scopes. Tom will hold a Q&A session at the end of the presentation to answer any questions you have. *Free registration through May 25th. Archived course access granted for users who attend […]
JOIN US LIVE JUNE 15 @ 12:00-1:00 PM ET FOR THIS PREMIERE LIVE EVENT! AVI Instructor Tom Rayk will cover essential skills needed to work on EV and Hybrid vehicles. Tom will hold a Q&A session at the end of the presentation to answer questions. *Free registration through June 15th. Archived course access granted for […]
This series is for first-time service advisor training participants as they master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the clients of all maintenance needs by giving benefit-based presentations, implementing […]
This is a free class to all interested in training your communication centers with us! Whether you are an aftermarket shop, or a group of dealerships, how we train our people to handle calls is a critical piece to client satisfaction, customer retention, & most importantly employee retention. In this class: Sally will cover all […]
JOIN US LIVE JULY 13th @ 12:00-1:00 PM ET FOR THIS PREMIERE LIVE EVENT! We have a new registration process. You will need to buy a free product and the registration form is available at checkout. AVI Instructor John Barclay will cover using transducers and waveforms to accurately identify and diagnose a variety of […]
