Research shows there is no clear differentiation between service facilities in driver’s minds. “Aren’t they all about the same?” This statement alone makes it clear that drivers are yours to win! Before we can win them over by exceeding their expectations, we need to know what their expectations are! Sally Whitesell, the president and founder […]
August 18 – 11:30am EST There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy, but they will […]
This webinar provides a detailed approach to the operation, function, and diagnosis of Toyota charging systems. Topics covered include: Voltage drop tests on the charging system Descriptions of the alternator circuits and their functions Toyota charging system fuses The Toyota RLO system Common problems with these systems Helpful tips that can be used to diagnose […]
If we don’t ask them to buy, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional […]
There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy, but they will walk away feeling good about […]
ZF is developing and producing the chassis systems for many Automotive Manufacture with their brands Lemfoerder and TRW. This shows the large OE business what ZF is representing. In this class you will learn a deep inside in ZF’s chassis technology. The class will start with the foundations of chassis dynamics and with different axle […]
sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions, regular training exercises, and consistent monitoring. Many forms and tools will be presented and available for participants to […]
Instructor: Ron Bilyeu
The course covers the operation, installation, and calibration of Ford EPAS systems.
ABS and Enhanced Stability Systems are designed to allow the driver to maintain control of the vehicle in poor driving conditions. In this webinar we’ll discuss what they are and aren’t able to do, how to road test the vehicle to analyze concerns and confirm repair. What are the tools and tests that you’ll need […]
The foundation of chassis dynamics will be described. Different chassis angles, such as toe, caster and camber, and their impact at different settings will be explored. There will be a brief discussion of Kamm’s circle theory. To conclude, different suspension systems will be explained and the reasons why certain racing teams use one versus another. […]
This webinar provides a detailed approach to the operation, function, and diagnosis of Honda Charging systems. Topics covered include: Voltage drop tests for the charging system Descriptions of the alternator circuits and their functions The Honda ELD Dual Mode charging system Common problems with Honda charging systems Helpful tips that can be used to diagnose […]
