Cost: $49.00 Duration: 45 minutes Purchase Now There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy, but […]
Diagnostic Strategies will cover the best method to increase the odds for accurate diagnosis and proper repair the first time. The strategies this class will illustrate are commonly used by top-tier technicians and can be broken down into basic stages to help promote successful repair. The class will go in depth into each step to […]
Cost: $49.00 Duration: 45 minutes Purchase Now Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner, so your customers are never overwhelmed.
Cost: $49.00 Duration: 45 minutes Purchase Now Actions really do speak louder than words. Over 80% of our communication is through body language, yet in service departments, many have not taken the time to master this skill. In a time when many are wearing masks, the ability to read posture has become more relevant than […]
JOIN US MAY 12 @ 12:00-1:00 PM EDT FOR THIS PREMIER LIVE EVENT! Instructor Dave Hobbs will cover what you need to know about computer controlled cooling systems. Dave will hold a Q&A session at the end of the presentation to answer any questions you have. Do you understand the workings of today's computer-controlled cooling systems […]
Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]
Cost: $99.00 Duration: 1 hour Purchase Now This class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions, regular training exercises, and consistent […]
The best aftermarket companies engineer parts to perform better than OE. But what does that really mean to you and your customers? Engineered parts increase longevity, durability, stiffness and strength, so vehicles will last longer. Register now for the webinar. In just 30 minutes we’ll show you how beefier parts can: Prevent unwanted flexing Provide […]
When looking at the development of compressors over the last 20 years. The ECV (Electronically Controlled Compressor) has had the biggest impact on the industry. It was a brand new development with a lot of internal components that were different from the previous designs and technology. Therefore, during this training class, you will be looking […]
Over the years due to the downsizing of the AC systems (fuel efficiency). The chemical side of the Automotive Industry AC has become crucial to a fully functioning AC system. We have to remember that the chemicals you add to an AC system will have an effect on the functionality. Good or bad. So in […]
Cost: $49.00 Duration: 45 minutes Purchase Now There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy, but […]
Cost: $49.00 Duration: 45 minutes Purchase Now If we don’t ask them to buy, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team […]
