sw Service Solutions: The First Step Live

Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]

sw Service Solutions: Getting The Biggest Return From Your Training Investment

Cost: $99.00 Duration: 1 hour Purchase Now This class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions, regular training exercises, and consistent […]

Advancing Your Networking Diagnostic Skills – Part 1

JOIN US LIVE AUGUST 11 @ 12:00-1:00 PM EST FOR THIS PREMIERE LIVE EVENT!  Instructor Dave Hobbs will cover networking information in detail. Dave will hold a Q&A session at the end of the presentation to answer any questions you have. *Registration info given in course Dave Hobbs brings you up-to-date networking information in part […]

sw Service Solutions: Master Your Presentations Through Role-Plays

Cost: $49.00 Duration: 45 minutes Purchase Now Practice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: Listen to others make their presentations so they can learn from […]

sw Service Solutions: Closing Skills – Getting to Yes

Cost: $49.00 Duration: 45 minutes Purchase Now If we don’t ask them to buy, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team […]

sw Service Solutions: Selling Preventative Maintenance Packages

Cost: $49.00 Duration: 45 minutes Purchase Now Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner, so your customers are never overwhelmed.  

sw Service Solutions: Selling The Job (MPI/Diagnosis)

Cost: $49.95 Duration: 45 minutes Purchase Now This is another step for increasing CP sales. In this session, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min […]