The Key to Security System Diagnostics

JOIN US LIVE JUNE 9 @ 12:00-1:30 PM EST FOR THIS PREMIERE LIVE EVENT! AVI Instructor John Forro will cover the latest PIDs for Ford & Toyota. John will hold a Q&A session at the end of the presentation to answer any questions you have. REGISTER NOW! In this course, Introduction to Security Systems, ASE […]

sw Service Solutions: The First Step Live

Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]

sw Service Solutions: Getting The Biggest Return From Your Training Investment

Cost: $99.00 Duration: 1 hour Purchase Now This class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions, regular training exercises, and consistent […]

sw Service Solutions: Selling Preventative Maintenance Packages

Cost: $49.00 Duration: 45 minutes Purchase Now Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner, so your customers are never overwhelmed.  

sw Service Solutions: Selling The Job

Cost: $49.95 Duration: 45 minutes Purchase Now This is another step for increasing CP sales. In this session, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min […]

Ilco Automotive: Key Cutting and Key Programming Procedures

ILCO Automotive representative Jeff Brown will demonstrate vehicle key cutting procedures using the Futura Pro key cutting machine, along with a key programming procedure using the Smart Pro key programmer. This complete start to finish demonstration is definitely a must see for shops and technicians.   Register

sw Service Solutions: Closing Skills – Getting to Yes

Cost: $49.00 Duration: 45 minutes Purchase Now If we don’t ask them to buy, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team […]

sw Service Solutions: Benefits That Sell

Cost: $49.00 Duration: 45 minutes Purchase Now There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy, but […]

sw Service Solutions: The First Step Live

Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]

NTK Sensors Overview & Tips

Focus on Technical Sensors role, locations, and learning its more than just another replacement part in the box. This webinar will provide examples of high failure applications, the benefits of NGK engineering and the importance of understanding the common sensor failures with related codes.