ZF TRW Brake Technology and Diagnostics w/ Niel Speetjens

The basic braking foundation will be presented. The concepts of brake boosters, master brake cylinders, brake pads, calipers, rotors, and drums are introduced alongside common diagnostic methods. Essential understanding of brake noise starts with identification. The ability to classify the source will allow for determination of the appropriate solution. The basic operation of electrical park […]

Ford Smart Charge w/ Derrick Armfield

This webinar provides a detailed approach to the operation, function, and diagnosis of Ford Smart Charge charging systems Topics covered include: Voltage drop tests on the charging system Ford “Smart Charge” systems, version 1 and version 2 Descriptions of the alternator circuits and their functions The Ford Gen Com and Gen Mon signals Common problems […]

ZF Hybrid Transmission Technologies in Audi and BMW w/ Niel Speetjens

The participant will gain full working knowledge of the 8 Speed Automatic Hybrid Transmission in Audi and BMW. Topics like torque flow, electric motor, clutch K0, Inverter and Batteries will be covered. The different hybrid concepts like Micro, Mild and Full Hybrid will be explained. The battery with the maintenance connector will be in detail […]

What kind of Diagnostic Detective Are You? w/ Jim Wilson

Are you the Sherlock Holmes of your shop or are you Dr. Watson? Using Deductive Logic and Observation can increase your skills for finding the causes of DTC and symptoms with better accuracy. We will cover what items should be added to the diagnostic procedure to increase your skills. Pattern failures can help but can […]

Cloyes: Timing Drive Systems: A Review of Timing Chain Systems, Components, and Technologies

The transition of cam drives over the many years of vehicle production has left automotive technicians with the need to learn proper ways to repair complete timing drive systems. As most automotive professional technicians know, a vehicle’s timing chain synchronizes the rotation of the crankshaft and camshaft(s) ensuring proper timing and allows the engine’s valves […]

ZF Volkswagen/Audi 6 Speed w/ Niel Speetjens

Fundamental facts about the double clutch will be taught. The participants will learn how this system is controlled by the Mechatronic and how to diagnose it. An explanation of the gears and how the transmission shifts will be given. From this knowledge, participants will be better prepared for the diagnostic aspect of the training. The […]

Chrysler PCM Controlled Charging Systems w/ Nelson Davis

This webinar provides a detailed approach to the operation, function, and diagnosis of Chrysler charging systems Topics covered include: Voltage drop tests on the charging system Descriptions of the alternator circuits and their functions Evolution of Chrysler engine computers and charging systems How the field current is controlled in Chrysler charging systems Common problems with […]

sw Service Solutions: Benefits That Sell!

There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy, but they will walk away feeling good about […]

sw Service Solutions: Master Your Presentations Through Role-Play

Practice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: Listen to others make their presentations so they can learn from other professionals. Sell to the trainer who […]

ZF 6HP Transmission w/ Niel Speetjens

Fundamental facts about a torque converter will be taught. A torque converter is a fluid coupler. The participants will learn how the pumping wheel connects with the turbine wheel. The torque converter clutch and its tasks will be discussed. An explanation of a planetary gear set and why clutches and brakes are essential to it […]