Introduction to Air Brake Tubing and Fittings

After this Session, Attendees Will Be Able To... • Describe the basic layout of a heavy duty air brake system • Understand failure modes associated with tubing/hose/fittings in an air brake system • Suggest the proper products to make a repair or keep an emergency kit well stocked

SW Service Solutions: Selling Preventative Maintenance Packages LIVE

May 6, 2020 2:00pm CST Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner, so your customers are never overwhelmed.

Ford and General Motors EPAS Technician Training

The undeniable future of power steering is EPAS and the future is now. In this webinar, we will go over the topics below related to electronic power-assisted steering to keep technicians in tune with best practice along with tips of the trade between the different OE manufactures. Introduction Types of EPAS systems used today on […]

EPAS Counterman Service Writer Training

The undeniable future of power steering is EPAS and the future is now. In this webinar we will go over the topics below related to electronic power assisted steering: Introduction Market shift Types/functionality Installer needs Counter / service writer importance (Catalog note / Core policy) Benchmark

TPU Target Markets and Applications

After this Session, Attendees Will Be Able To... • Identify different Industrial PT markets that use TPU products • Recognize applications within those markets that use TPU products • Understand (at a high level) which product types to recommend for those applications

Maintenance Sales Master: Successfully Selling Maintenance on Today’s Modern Vehicle

Jeremy O'Neal is back with his latest free webinar, Maintenance Sales Master: Successfully Selling Maintenance on Today’s Modern Vehicle. Improve Your Selling Skills The ultimate Service Advisor's guide to selling maintenance on 2015 - 2018 model year vehicles. Bring your maintenance sales skills up to speed, Jeremy O'Neal will share with you the insiders secrets […]

Hydraulic Steering Counterman Service Writer Training

Did you know 67% of all warranty returns are preventable, either by technicians following proper diagnosis and install procedures, or by the counterperson looking in the box to identify non-qualified warranty returns? Today we’ll go over what the counter person or service writer can do to reduce those returns. Introduction – Open the Box Hydraulic […]

Safe Hydraulics #4: Coupling Construction and Troubleshooting

After this Session, Attendees Will Be Able To... • Explain why you should NEVER mix a match hydraulic products produced by different manufacturers • Understand the primary differences between coupling types offered by Gates • Recognize the general sealing methods used on hydraulic couplings, and potential failure modes associated with each • Describe the importance […]

Hydraulic Steering Technician Training

Did you know 67% of all warranty returns are preventable, either by technicians following proper diagnosis and install procedures? Today we’ll go over what technicians can do to reduce those come backs with a few tips and tricks. Introduction System overview Best practices Component testing Field studies o FAQs