sw Service Solutions: The First Step Live

Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]

Babcox Webcast: Part 5: Cataloging and Inventory Management

Cataloging and inventory management are essential skills for a parts specialist. Without them, parts pros could be leaving sales opportunities on the table. In this webinar, you will understand the fundamental elements of cataloging, inventory management and merchandising that are covered in the ASE P2 test. Along the way, you’ll learn tips on how to […]

sw Service Solutions: Getting The Biggest Return From Your Training Investment

Cost: $99.00 Duration: 1 hour Purchase Now This class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions, regular training exercises, and consistent […]

sw Service Solutions: Selling The Job

Cost: $49.95 Duration: 45 minutes Purchase Now This is another step for increasing CP sales. In this session, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min […]