TIA Webinar: Wheel Torque

By itself, the torque wrench does not guarantee that technicians will install wheels with the correct amount of clamping force to keep them secured to the vehicle. Torque plays an important role, but the key to generating the proper clamping force is to follow the RIST procedure. This Webinar will explain the relationship between torque […]

sw Service Solutions: Body Language Skills that Pay Off

Actions really do speak louder than words. Over 80% of our communication is through body language, yet in service departments, many have not taken the time to master this skill. In a time when many are wearing masks, the ability to read posture has become more relevant than ever. Join a highly qualified trainer in […]

Volkswagen/Audi 6 speed DSG Transmission 02E DQ250 in Operation & Diagnostics

Fundamental facts about the double clutch will be taught. The participants will learn how this system is controlled by the Mechatronic and how to diagnose it. An explanation of the gears and how the transmission shifts will be given. From this knowledge, participants will be better prepared for the diagnostic aspect of the training. The […]

sw Service Solutions: What Drivers Want in Automotive Service

Research shows there is no clear differentiation between service facilities in driver’s minds. “Aren’t they all about the same?”  This statement alone makes it clear that drivers are yours to win! Before we can win them over by exceeding their expectations, we need to know what their expectations are! Sally Whitesell, the president and founder […]

TIA Webinar: Wheel Torque

By itself, the torque wrench does not guarantee that technicians will install wheels with the correct amount of clamping force to keep them secured to the vehicle. Torque plays an important role, but the key to generating the proper clamping force is to follow the RIST procedure. This Webinar will explain the relationship between torque […]

TIA Webinar: Wheel Torque

By itself, the torque wrench does not guarantee that technicians will install wheels with the correct amount of clamping force to keep them secured to the vehicle. Torque plays an important role, but the key to generating the proper clamping force is to follow the RIST procedure. This Webinar will explain the relationship between torque […]