The ShopOwner series from The Group Training Academy offers informational and instructional videos. Each series of videos provides product-specific training designed for independent repair shop owners, service advisors and technicians. Quick, informative and entertaining, each video is designed to make shop employees more effective at their particular role in the repair.
CM-SA-01 Should Battery Installation be Free
This course covers if battery installation should be free or not.
CM-SA-02 Complete Blower Motor Repair Service
This course covers blower motor repair service.
CM-SA-03 Loaded Struts Reduce Hassle, Restore Ride
This course covers loaded struts.
CM-SA-04 Lack of Maintenance Can Kill VVT Systems
This course covers how a lack of maintenance can kill the VVT system.
CM-SA-05 High-Mileage Oils Keep Older Cars Performing
This course covers how oils keep high-mileage cars performing.
CM-SA-06 Steering Service Takes Customer Education
This course covers how steering service takes customer education.
CM-SA-07 What Killed Your Customers Turbo
This course covers what killed your customer’s turbo.
CM-SA-08 Cheaper Isn’t Always a Bargain
This course covers why cheaper isn’t always a bargain.
CM-SA-09 Serpentine Belts & Their Systems
This course covers serpentine belts and systems
CM-SA-10 Rotating Electrical Parts Face Tough Conditions
This course covers rotating electrical parts.
CM-SA-11 How Oil Plays A Key Role In A/C Operation
This course covers the key role oil plays in A/C operation.
CM-SA-12 Help Customers Know Ignition Functions
This course covers helping customers know ignition functions.
CM-SA-13_How Electronic Throttle Controls Operate
This course covers how electronic throttle controls operate.
CM-SA-14_Loaded Knuckles Save Repair Time & Effort
This course covers how loaded knuckles save repair time and effort.
CM-SO-01 Always Check Battery For Life, Application
This course covers checking batteries for life and application.
CM-SO-02 Blower Motor Service Is NOT a DIY Job
This course covers how blower motor service is not a DIY job.
CM-SO-03 Loaded Struts Offer Value and Safety
This course the value and safety of loaded struts.
CM-SO-04 Variable Valve Timing Is Today’s Top Technology
This course covers VVT.
CM-SO-05 High-Mileage Cars often Missed Opportunities
This course covers how hile-mileage cars are often missed opportunites.
CM-SO-06 Steering Issues Not Trivial To Customers
This course covers talking to your customer about steering issues.
CM-SO-07 Turbos Are Back & Better Than Ever
This course covers how turbos are back and better than ever.
CM-SO-08 Calculating The Cost of Comebacks
This course covers calculating the cost of comebacks.
CM-SO-09 Is a Belt Kit Right For Your Shop & Client
This course covers if a belt kit is right for your shop and client.
CM-SO-10 Why Your Customer’s Car Won’t Start
This course covers why your customer’s car won’t start.
CM-SO-11 Why Customers Should Run A/C In Winter
This course covers why your customers should run their A/C in the winter.
CM-SO-12 Todays Ignition Has Links To Yesterday
This course covers how today’s ignition coils link back to yesterday’s.
CM-SO-13 ETC Knowledge Helps Your Shop & Customers
This course covers how ETC knowledge helps your shop and your customers.
CM-SO-14 Evolution Of Safety In Control Arm Design
This course covers the evolution of safety in control arm designs.
CM-T-01 Battery Health Can Impact Other Systems
This course covers how battery health can impact other systems.
CM-T-02 Blower Motor Circuit Diagnostic Procedures
This course covers blower motor circuit diagnostic procedures.
CM-T-03 Answering Customers Loaded Strut Questions
This course covers answering questions customers have on loaded struts.
CM-T-04 Cracking the VVT Code Often Oil Related
This course covers VVT codes related to oil.
CM-T-05 High-Mileage Engines Show Increased Wear
This course cover how high-mileage cars show increased wear.
CM-T-06 Understanding Todays Power Steering Systems
This course covers today’s power steering systems.
CM-T-07 Solving a P0299 Turbo Trouble Code
This course cover solving a P0299 turbo trouble code.
CM-T-08 It’s What You Can’t See That Matters
This course covers how what you can’t see matters the most.
CM-T-09 Belt Inspection Best Practices
This course cover belt inspection best practices.
CM-T-10 Avoid Replacing Good Electrical Components
This course cover not changing good electrical components.
CM-T-11 Dont Flush Parallel Flow Condensers
This course cover parallel flow condensers.
CM-T-12 Understanding What Dooms Ignition Coils
This course covers understanding what dooms ignition coils.
CM-T-13 How To Diagnose & Solve ETC Faults
This course covers how to diagnose & solve ETC faults.
CM-T-14 How To Solve The Wrangler Wobble
This course covers how to solve the wrangler wobble.