The ShopOwner Series Service Advisor Bundle gives today’s service advisors information to make each sales interaction more informative for the customer and more efficient for the shop. Explanations of what may be wrong, why it occurred and how it will be repaired will make the entire service process less confusing and more effective.
CM-SA-01 Should Battery Installation be Free
This course covers if battery installation should be free or not.
CM-SA-02 Complete Blower Motor Repair Service
This course covers blower motor repair service.
CM-SA-03 Loaded Struts Reduce Hassle, Restore Ride
This course covers loaded struts.
CM-SA-04 Lack of Maintenance Can Kill VVT Systems
This course covers how a lack of maintenance can kill the VVT system.
CM-SA-05 High-Mileage Oils Keep Older Cars Performing
This course covers how oils keep high-mileage cars performing.
CM-SA-06 Steering Service Takes Customer Education
This course covers how steering service takes customer education.
CM-SA-07 What Killed Your Customers Turbo
This course covers what killed your customer’s turbo.
CM-SA-08 Cheaper Isn’t Always a Bargain
This course covers why cheaper isn’t always a bargain.
CM-SA-09 Serpentine Belts & Their Systems
This course covers serpentine belts and systems
CM-SA-10 Rotating Electrical Parts Face Tough Conditions
This course covers rotating electrical parts.
CM-SA-11 How Oil Plays A Key Role In A/C Operation
This course covers the key role oil plays in A/C operation.
CM-SA-12 Help Customers Know Ignition Functions
This course covers helping customers know ignition functions.
CM-SA-13_How Electronic Throttle Controls Operate
This course covers how electronic throttle controls operate.
CM-SA-14_Loaded Knuckles Save Repair Time & Effort
This course covers how loaded knuckles save repair time and effort.