Description
Technicians vary in their diagnostic skills, often due to the methods they use. This class teaches you how to adapt your diagnostic strategy to each vehicle and issue. Through real case studies, you’ll identify the best approach, review your process, and discuss improvements. The goal is to enhance decision-making for more accurate diagnostics, resulting in improved customer satisfaction and increased shop profits.
Topics Covered:
- Diagnostic process flow: customer concerns, repair history, data-driven testing
- Vehicle system identification and service information (TSBs, theory of operation)
- Diagnostic tool usage: lab scope, pressure transducer, amp probe
- Fuel system testing: pressure, volume, amperage, voltage, resistance, cavitation
- CAN bus and serial data diagnostics: decoding, bias voltages, network troubleshooting
Course Objectives:
- Apply a structured diagnostic process to identify vehicle issues
- Document tests and results to improve efficiency and reduce repeat work
- Use diagnostic tools for waveform analysis, pressure testing, and fuel evaluation
- Interpret DTCs, Mode 6 data, and test results for repair decisions
- Evaluate CAN bus and communication systems for complex faults
Runtime = 60 minutes
Credit Hours = 1.25