LBT-512 Mastering Sales for the Service Advisor

Discounts Available for the Following Members
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Auto Service Experts – Platinum / Standard

Auto Value, Bumper to Bumper and Confidence Plus Certified Service Centers

Federated Car Care Center

Parts Plus Car Care Center – Platinum / Standard

Pronto Auto Service Center – Platinum / Standard

EuroPro Car Care Centers – Platinum / Standard

Description

Unlock the skills and strategies every service advisor needs to drive sales, increase customer satisfaction, and boost profitability. This course teaches you how to set realistic sales goals, master communication techniques that influence buying decisions, and manage your time effectively. Learn to identify customer personalities, handle objections confidently, and deliver a customer experience that keeps clients coming back. Whether you’re an order taker ready to become a sales maker or a seasoned advisor looking to sharpen your edge, this training empowers you to increase sales, earn more commissions, and contribute to a thriving shop culture.

Course Objectives

  • Set and achieve impactful sales goals
  • Develop sales techniques that influence customer decisions
  • Prioritize tasks and manage your time efficiently
  • Communicate the benefits and value of services clearly
  • And More