Join us for the AVI Technical Academy Grand Opening Training Event in Delphos, KS, from August 6th-9th! This event brings top-tier hands-on training led by industry experts, covering critical topics […]

Before you read this article I want you to do me a favor. It will only take a minute but it will quickly show you why reading this one article will , more than anything else you do today, help you grow your profits.

In this week’s “Morning Minutet” sponsored by Shop Owner magazine presenter DJ Harrington give some inspirational and motivational tips on the value of a smile.

Should you be attending community events? What can you do to really make a customers day? How comfortable is your waiting lounge?  Check out the latest Auto Shop Monthly Management […]

Should you be attending community events? What can you do to really make a customers day? How comfortable is your waiting lounge?

In the world of public opinion, if you were asked if your technicians were overcharging your customers, you might interpret that as an issue pertaining to the customer’s repair bill.

Benefits of Using J2788 Standard Refrigerant Machines.

How many lines of code are in a modern vehicle? Watch as Bob Pattengale discusses how OEM code warriors are working day and night to improve vehicle firmware.

Thanks to the increasing reliability of modern vehicles, most diagnostic technicians are seeing fewer pattern-failure driveability complaints.

Thanks to the increasing reliability of modern vehicles, most diagnostic technicians are seeing fewer pattern-failure driveability complaints.

What is P2 Enhanced information and Mode $6 Data? Using your scan tool to get more information from the driver’s seat.

What happens if you do not complete a relearn procedure?

Two states have passed laws, and more are looking:
California was the first state to enact a law regulating copper and other substances in brake pads. Washington was not far behind with an even more detailed law. Hawaii, New York, Rhode Island, Oregon and even countries are considering their own laws.

Is your marketing message clear to everyone? What can you do to get further exposure for your business? Are you able to point out what makes your business so great?

Last summer I was sitting in my doctor’s office reviewing the findings of all the tests that were done, diagnosing my recurring and unexplained headaches. As he explained in lengthy detail, the results of the tests, my mind began to wander to all the possibilities and decisions I had to make.

AVI would like to thank everyone who attended the Toyota EVAP Livestream. If you didn’t get a chance to see it you can follow the links below and catch a replay of the event. AVI looks forward to bringing more of the events to the online viewers in the future hope that you will join us and make the next event just as exciting as this one.

In this tip clip Tony Salas talks about a drivability check and shows you a classic example and what you may see occur when looking at the problem.

In this tip clip Tony Salas talks about the change oil soon message that appears on the dash. He shows you how to take reset the message so it is no longer displayed.

Bob Pattengale from Robert Bosch, LLC will be covering Toyota EVAP Diagnostics: geared towards automotive service technicians
Hosted at AVI OnDemand, FREE to all (Free AVI OnDemand account required) February 13th, 6pm-7pm EST followed by Q & A.

What do people really want to see? What can you offer someone who visits your shop? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.

In this tip clip Bob Augustine discusses the similarities and differences of several UART bus configurations and explores some diagnostic strategies for each of them.

Throughout the evolution of the modern ­vehicle, there have been an increasing number of duties taken over by computers. These computers have not only made the ­engine more fuel efficient, but also more environmentally friendly. Nowadays, these systems are starting to “think” for themselves and make decisions for the driver.

By Tom Ham. What can you do to make your customer feel comfortable with your shop? How can you make the first visit to your shop a good experience? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.

In the new ATSG training seminar, out now from AVI, you will find a lot of great material that will help you out with your transmission needs.  With a 2006 […]

Parasitic drains can be measured with ammeters with the battery cable. Now the problem with taking the battery cable off to install the ammeter is that, sometimes electronic modules are the source of the parasitic draw. In this technical tip clip instructor Dave Hobbs talks about some other tricks for diagnosing these problems. He talks about the class two message monitor– a feature available on the Tech Two and also the Master Tech– it basically tells which module’s active and which module is inactive. He also goes on to cover using a parasitic draw tool in order to not disrupt the circuit while using an ammeter. Watch this clip to learn how to use the class two message monitor and or a simple knife switch that can actually be used for some neat tricks in diagnosing some stubborn, hard to find, parasitic battery drains.

The time to change to and from snow tires is both a regional and personal decision. Whenever it takes place, a changeover brings with it a need for consumers to make some decisions. To purchase or not purchase a second set of wheels needs to be followed with questions about TPMS sensors.

By Tom Ham. What do you say when your customers ask how many miles are on your car? Are you a member of your state’s automotive trade association? When is the last time you checked your shop for heating and air conditioning leaks? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.

With a 25 volt electrolytic, 3,300 microfarad capacitor, Dave takes a look at what capacitors do. Using a fluke meter Dave runs tests the capacitor and shows you what symbols to look for, and shows you various schematics in this tip clip.

With a 25 volt electrolytic, 3,300 microfarad capacitor, Dave takes a look at what capacitors do. Using a fluke meter Dave runs tests the capacitor and shows you what symbols to look for, and shows you various schematics in this tip clip.

By Gary Groms. I’m no doubt showing my age, but the phrase, “it’s not your father’s Oldsmobile” keeps popping up in my head each time I get a call to solve some type of modern-day Diagnostic Dilemma.

Watch this excerpt from the AVI training program on Ford 6.0 Powerstroke Diagnostics, taught by instructor Tony Salas, to gain insights and tips on diagnosing Biodiesel and Ultra low Sulfur fuel related problems on these engines.

By Andrew Markel. Join Andrew, a former technician and service writer, and uncover nine great tips you should consider when performing TPMS work. Find out how to create more revenue, boost productivity and best of all, reduce customer comebacks.

By Bob Cooper. When your service advisors recommend additional services that are outside of the customer’s original concern, and the customer initially declines those additional services, in most cases, your advisors should call the customer back at the appropriate time to re-offer the services. For example, ask your service advisors to follow up and say something along the lines of, “Hi, Jim? This is Bob at Elite Auto Service. Do you have just a moment?

By Scott ‘Gonzo’ Weaver. Do you remember a time when we didn’t have a malfunction indicator light on the dash? If you do, then you would also remember the thick, heavy smog of California’s valley cities and the stench from an exhaust pipe while sitting at a traffic light. Technology and the family vehicle have come a long way from the days of belching high amounts of NOx, CO and HC out of the tailpipes.