sw Service Solutions: Benefits That Sell

Cost: $49.00 Duration: 45 minutes Purchase Now There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy, but […]

sw Service Solutions: Getting The Biggest Return From Your Training Investment

Cost: $99.00 Duration: 1 hour Purchase Now This class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions, regular training exercises, and consistent […]

**PREMIERE LIVE EVENT** – Thermal Imaging and NVH Diagnostics

JOIN US LIVE SEPTEMBER 29 @ 12:00-1:00 PM ET FOR THIS PREMIERE LIVE EVENT! AVI Instructor John Forro will cover how the NVH tool can be used for driveline noise diagnostics, engine noises, suspension complaints, and exhaust leaks. John will hold a Q&A session at the end of the presentation to answer any questions you […]

Service Advisor Coaching Program – Session 1

In this coaching program, we will be diving into some of the most difficult challenges for service advisors with a progressive approach to real-world scenarios & solutions for success. This series will empower your skillset as an advisor while bringing higher levels of achievement for a service experience your clients deserve. 

Labscope For The New User | Scopetober Fest

Labscope For The New User Instructor Jim Wilson will also talk about the different types of labscopes, procedures to set them up correctly, and follow the necessary activities to self-educate on their use. Jim will also cover the five primary signal types, how to set the labscope’s time, voltage and trigger, pattern of the signal, […]

sw Service Solutions: The First Step Live

Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]

sw Service Solutions: Selling The Job (MPI/Diagnosis)

Cost: $49.00 Duration: 45 minutes Purchase Now This is another step for increasing CP sales. In this session, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min […]

Diesel Scope Diagnostics Coaching Program – Session 1

Consisting of 2 sessions, 2-hour long webinar meetings, these coaching sessions will cover time-saving diesel diagnostics using a lab scope.  Held on 2 consecutive Thursdays, this course will cover actual testing and helpful tips and tricks from our ASE master instructor Tom Rayk. Information in these sessions can be applied to all diesel systems.  If […]

Service Advisor Coaching Program – Session 2

In this coaching program, we will be diving into some of the most difficult challenges for service advisors with a progressive approach to real-world scenarios & solutions for success. This series will empower your skillset as an advisor while bringing higher levels of achievement for a service experience your clients deserve. 

Labscope Testing of Automotive Sensor Signals | Scopetober Fest

Labscope Testing of Automotive Sensor Signals Every technician that uses or is looking to start using a labscope in their diagnostics will gain valuable knowledge from this course. Instructor Ron Bilyeu covers all of the critical sensor signals you will encounter, and what you should be looking for when interpreting their patterns waveforms. Topics Covered: […]

Diesel Scope Diagnostics Coaching Program – Session 2

Consisting of 2 sessions, 2-hour long webinar meetings, these coaching sessions will cover time-saving diesel diagnostics using a lab scope.  Held on 2 consecutive Thursdays, this course will cover actual testing and helpful tips and tricks from our ASE master instructor Tom Rayk. Information in these sessions can be applied to all diesel systems.  If […]