sw Service Solutions: Getting the Most out of your Training Investment

sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions, regular training exercises, and consistent monitoring. Many forms and tools will be presented and available for participants to […]

TBD

Instructor: Ron Bilyeu

ABS and Enhanced Stability Systems w/ Mark DeKoster

ABS and Enhanced Stability Systems are designed to allow the driver to maintain control of the vehicle in poor driving conditions. In this webinar we’ll discuss what they are and aren’t able to do, how to road test the vehicle to analyze concerns and confirm repair. What are the tools and tests that you’ll need […]

ZF Race Engineering in Performance for Suspension w/ Niel Speetjens

The foundation of chassis dynamics will be described. Different chassis angles, such as toe, caster and camber, and their impact at different settings will be explored. There will be a brief discussion of Kamm’s circle theory. To conclude, different suspension systems will be explained and the reasons why certain racing teams use one versus another. […]

Honda Charging Systems w/ Derrick Armfield

This webinar provides a detailed approach to the operation, function, and diagnosis of Honda Charging systems. Topics covered include: Voltage drop tests for the charging system Descriptions of the alternator circuits and their functions The Honda ELD Dual Mode charging system Common problems with Honda charging systems Helpful tips that can be used to diagnose […]

ZF Race Engineering in Performance for Powertrain w/ Niel Speetjens

Fundamental facts about the tasks and the functions of a clutch system will be defined. The next step will explain the physical foundations of a clutch, and how to calculate the transferable torque of the clutch. This knowledge is key to understanding the whole system and to help select a performance clutch system. The trainer […]

TBD

Instructor: Dixie Electric Ltd.

5-Gas Analysis

This course covers the use and interpretation of the 5 gasses and analyzer used to read the gasses. A heavy emphasis is placed on how to reduce the poisonous gasses levels along with stoichiometric fuel efficiency. Converter operation along with oxygen sensor operations will be discussed in great detail. If your state has emissions testing […]

SMP Asian Import Drivability

These popular vehicles bring numerous unique system controls and diagnostics to the table. However, misfires, codes, and other symptoms must be diagnosed. In this class we will explore a variety of these systems which can cause faults and apply tried and true diagnostic techniques to solving real world problems through a variety of case studies. […]

sw Service Solutions: The First Step Live

This series is for first-time service advisor training participants as they master how to: Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the clients of all maintenance needs by giving benefit- based presentations, implementing the “What’s […]