Join us once a month for an online group discussion to address industry obstacles and problems for shop owners and technicians. During these workshops we will also cover things like diagnostic strategies, case studies and shop Nightmare problems for group discussion. Not only do we hope that you will attend, but we as an industry […]

Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]

A panel of subject matter experts and ASE technical staff will provide insight into the process of developing and updating ASE certification tests. Learn about the ASE test-writing workshops, and the level of thought that goes into wording questions to ensure that the tests provide a fair assessment of the test-taker’s knowledge and skills.

Cost: $49.95 Duration: 45 minutes Purchase Now If we don’t ask them to buy, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team […]

Cost: $49.95 Duration: 45 minutes Purchase Now There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy, but […]

Attend our Continental Autodiagnos™ TPMS SE & D Tools Technical Training webinar to learn: Choice of TPMS Tools Vital Autodiagnos™ TPMS service tools and functions Benefits and Features Relearn functionality Webinar will take place at 1pm Eastern time, with a 45-minute training session followed by a 15-minute Q&A session. Autodiagnos™ TPMS Tools Webinar Agenda: Continental: Technology […]

Luis Ruiz hosts. This course will go over the conventional short term fuel trim and long term fuel trim feedback. Also included will be equivalence ratio diagnosis. Will also take a look at additive and multiplicative adaptations. After providing description and operation, this information will then be used to emphasize their use on actual vehicles.

Cost: $99.95 Duration: 60 minutes Purchase Now Managers and Owners only: sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions, regular training exercises, and consistent monitoring. Many […]

Cost: $49.95 Duration: 45 minutes Purchase Now Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner, so your customers are never overwhelmed.