Cost: $49.00 Duration: 40 minutes Purchase Now This is another step for increasing CP sales. In this session, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell.
Cost: $49.00 Duration: 45 minutes Purchase Now Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner, so your customers are never overwhelmed.
Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]
This webinar introduces the use of pressure-pulse sensors for testing the engine with no invasive testing. Quick tests to determine the condition of the engine or fuel system using a labscope and pressure pulse sensor. Vacuum waveform diagnostics using a Map sensor will also be covered. How to baseline the engine quickly and verify repairs.
After attending this course, the student will have a thorough understanding of the use and interpretation of a lab scope along with mastering the skills of Setting up voltage scales, time base, trigger values and attaching the scope to a component to acquire a waveform. Topics Covered: • Why Scopes? • Terms and Definitions • […]
Cost: $49.00 Duration: 45 minutes Purchase Now Actions really do speak louder than words. Over 80% of our communication is through body language, yet in service departments, many have not taken the time to master this skill. In a time when many are wearing masks, the ability to read posture has become more relevant than […]
TPMS Tech Tips: This class is intended to help both the Technician and Service Writer improve their overall knowledge of TPMS with the goal of developing an improved shop service plan. • Better understand TPMS inspection service & repair best practices. • Understand what tooling is needed to be able to efficiently complete TPMS service […]
Scan tool not communicating with the vehicle or modules not talking? Using a Can box and Labscope this webinar covers tip and techniques to check for proper communication. What tests should you run with the scan tool and more! New to this type of testing? This webinar will get you the information you need to […]
High-usage fleets and trucks need parts engineered for extreme punishment and designed for fast installs to get them back on the job. In just 30 minutes, you’ll learn how high-performance TTX parts with Labor Savers can: Make every installation faster and easier Put the tools and hardware you need at your fingertips Boost your bay […]
GDI is a very common type of fuel systems used on today's vehicles. This webinar will give the technician an overview of the system and components, we will discuss what the common repair issues are we face with this type of fuel system, and finally we will cover how to safely diagnose and repair these […]
Jim Wilson hosts Your scan tool displays data are you sure that it's correct? In this class, we will cover the sensor and electrical testing procedure to verify the proper sensor function. The three things you always need to check on the sensor. How to use the triangle to determine your next step in diagnostics. […]
Al Dambraskus hosts. Fan clutches are used on many vehicles of many makes, models and engine sizes. They are often overlooked when a problem occurs. In this webinar we are going to look at different types of fan clutches and how they operate. Covered will be how to diagnose them quickly and accurately as well […]
