Scan Tool Data – How to Make the Most of It
There are several inputs for data that a tech needs to be familiar with in diagnostics. The base six inputs and the major outputs are needed in all diagnostic testing. This webinar will cover the base inputs to the PCM and the related outputs and their normal ranges. What should a MAF or MAP read […]
Live Q&A: Making Sense of European Fuel Trim
Featured Course – August 2020 Course available OnDemand for the month of August. Live Q&A with AVI instructor Jim Wilson on August 26th at 3:00PM ET. Submit any of your questions through the Contact Teacher button and Mr. Wilson will address them during the live Q&A session. This course, “Making Sense of European Fuel Trim,” will […]
ZF Open Forum – Transmission Case Studies
ZF Open Forum featuring Transmission Case Studies.
Dealing with Difficult Customers
It is a tough job to be helpful and provide great customer service when a guest is confrontational, unreasonable or over demanding. Let’s not overlook the impact on your store’s profits. Many times these situations result in performing work for no pay, refunds or even a lost customer. And don’t forget your reputation is at […]
LBT-396 F.R.E.D. Takes the Wheel
Advanced Driver Assistance Systems (ADAS) F.R.E.D. (Frustrating Ridiculous Electronic Device) Takes the Wheel gives technicians experienced in electrical diagnostics an in depth look into ADAS (Advanced Driver Assistance Systems) on vehicles today. This course covers the various levels of ADAS systems along with their associated components such as smart cameras, Radar and LiDAR sensors. We’ll […]
NTK O2 Sensor Overview & Tips
Update on O2 technology, types, narrow band vs wide band designs, and tips for choosing the right O2 for the vehicle application. This webinar will provide examples of high failure application and the reasoning behind the benefits of NGK engineering and the importance of understanding the common failures with related codes.
ZF BMW Driving Performance Control
In this class participants will learn about BMW Driving Performance Control. Electrical two Valve Shock Absorbers, Torque Vectoring, Active Roll Stabilators and active steering system will be covered. This technology powered by ZF makes a BMW the Ultimate Driving Machine!
A Millennials Perspective, What I Want from an Automotive Repair Shop
Sara Fraser is millennial who has been in the automotive industry for the past 8 years. Join us for this webinar where Sara will talk about the experience, services, and interaction that she is looking for when it comes to an automotive repair shop!
sw Service Solutions: Capacitación gratuita para Asesores de Servicio en Español-¡Beneficios que Venden!
Cost: Free for the month of September Duration: 45 minutes Register Now Este curso ayudará a sus asesores a pasar de recitar listas a dar presentaciones efectivas basadas en beneficios. En esta sesión, un instructor de asesores de servicio profesional discutirá cómo utilizar los beneficios en un proceso de ventas de 5 pasos para que […]
sw Service Solutions: Capacitación gratuita para Asesores de Servicio en Español-¡Beneficios que Venden!
Cost: Free for the month of September Duration: 45 minutes Register Now Este curso ayudará a sus asesores a pasar de recitar listas a dar presentaciones efectivas basadas en beneficios. En esta sesión, un instructor de asesores de servicio profesional discutirá cómo utilizar los beneficios en un proceso de ventas de 5 pasos para que […]