This course covers the use and interpretation of the 5 gasses and analyzer used to read the gasses. A heavy emphasis is placed on how to reduce the poisonous gasses levels along with stoichiometric fuel efficiency. Converter operation along with oxygen sensor operations will be discussed in great detail. If your state has emissions testing […]
These popular vehicles bring numerous unique system controls and diagnostics to the table. However, misfires, codes, and other symptoms must be diagnosed. In this class we will explore a variety of these systems which can cause faults and apply tried and true diagnostic techniques to solving real world problems through a variety of case studies. […]
This series is for first-time service advisor training participants as they master how to: Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the clients of all maintenance needs by giving benefit- based presentations, implementing the “What’s […]
Net profit is the money that ensures the future of your business. In times of crisis net profit is the money that supports the continuation of business. In addition, net profit leads to less stress, better health, and a positive environment. This webinar will illustrate the importance of focusing on the correct net profit.
Update on Spark Plug technology, types, high ignitability designs, and tips for choosing the right plug for the vehicle application. As the ignition system designed improved over time, so have the spark plugs. This webinar will provide the differences between the spark plug technologies along with the general tips of installation of NGK Spark Plugs.
ZF is one of the largest manufactures in the world for High Voltage systems. You can find these in vehicles like BMW, Audi or Chrysler. This Webinar series will start with a system overview. You will learn the function of all the important HV components like Inverter, DC/DC converter, Interlock electric motor and more.
August 11 – 5:30pm EST If we don’t ask them to buy, they won’t! Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review […]
Actions really do speak louder than words. Over 80% of our communication is through body language, yet in service departments, many have not taken the time to master this skill. In a time when many are wearing masks, the ability to read posture has become more relevant than ever. Join a highly qualified trainer in […]
It is not always easy to solve common vehicle wear issues. If you are solving for an issue who do you go to for advice or a recommendation? Vehicle problems like solid axle memory steer, chassis component wear, and ball joint contamination are common vehicle wear issues that are seen often. To help Victor Moreira, […]
In recent years, there have been significant changes in valve actuation systems. Variable valve timing has been used by manufacturers for over a decade, but problems can still prove to be difficult to diagnose. Variable lift, commonly used by Honda for years, is now being used by other manufacturers and poses a diagnostic issue for […]
In this Webinar, the participant will learn about the necessary tools needed to work on high voltage systems. The Instructor will explain how to safely disconnect HV system in a BMW and how to verify zero potential.
