Are you the Sherlock Holmes of your shop or are you Dr. Watson? Using Deductive Logic and Observation can increase your skills for finding the causes of DTC and symptoms with better accuracy. We will cover what items should be added to the diagnostic procedure to increase your skills. Pattern failures can help but can […]
The transition of cam drives over the many years of vehicle production has left automotive technicians with the need to learn proper ways to repair complete timing drive systems. As most automotive professional technicians know, a vehicle’s timing chain synchronizes the rotation of the crankshaft and camshaft(s) ensuring proper timing and allows the engine’s valves […]
Fundamental facts about the double clutch will be taught. The participants will learn how this system is controlled by the Mechatronic and how to diagnose it. An explanation of the gears and how the transmission shifts will be given. From this knowledge, participants will be better prepared for the diagnostic aspect of the training. The […]
This webinar provides a detailed approach to the operation, function, and diagnosis of Chrysler charging systems Topics covered include: Voltage drop tests on the charging system Descriptions of the alternator circuits and their functions Evolution of Chrysler engine computers and charging systems How the field current is controlled in Chrysler charging systems Common problems with […]
There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy, but they will walk away feeling good about […]
Practice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: Listen to others make their presentations so they can learn from other professionals. Sell to the trainer who […]
Fundamental facts about a torque converter will be taught. A torque converter is a fluid coupler. The participants will learn how the pumping wheel connects with the turbine wheel. The torque converter clutch and its tasks will be discussed. An explanation of a planetary gear set and why clutches and brakes are essential to it […]
This series is for first-time service advisor training participants as they master how to: Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the clients of all maintenance needs by giving benefit- based presentations, implementing the “What’s […]
This course covers different starter construction types, operation, as well as starter and circuit testing.
This webinar present by Ron Bilyeu, will cover everything you need to know about air flow sensors! Instructor: Ron Bilyeu
Timing system replacement is typically performed due to the detection of unstable operation. In that situation, and even in preventative maintenance situations, stress is experienced by all the timing system components. For these reasons, and the fact that timing component cost is a fraction of the labor costs required to replace the components, it is […]
