Cost: $99.95 Duration: 60 minutes Purchase Now Managers and Owners only: sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions, regular training exercises, and consistent monitoring. Many […]

Cost: $49.95 Duration: 45 minutes Purchase Now Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner, so your customers are never overwhelmed.

Bill Haas hosts. Contrary to what you might think, procrastination is only slightly related to time management. If there is a significant period of time between the time you intend to do something and the actual time you do it. You are a procrastinator. Eliminating or even reducing procrastination leads to less stress, better health […]

The ‘secret' to keeping your shop filled with customers all year long, isn’t really a ‘secret' at all! It’s actually a simple 4-step formula that’s being used by the busiest shops in the country. Join Captain Car Count (aka Ron Ipach) during this bonus training opportunity and discover how his 4-wheel strategy can be effectively copied for […]

In this course, John will cover real world testing and service procedures taken from his latest training program on High Voltage vehicles.  We will spend detailed time discussing two essential skills that technicians need to know to safely work on high voltage vehicle.  The Live dead Live test and the insulation test.  We will also […]

Research shows there is no clear differentiation between service facilities in driver’s minds. “Aren’t they all about the same?”  This statement alone makes it clear that drivers are yours to win! Before we can win them over by exceeding their expectations, we need to know what their expectations are! Sally Whitesell, the president and founder […]

Customer relations and sales skills are critical elements of success behind the counter -– and on the ASE P2 test. In this webinar, you will get a better understanding of what aspects of customer relations and sales skills are covered on the ASE P2, and you’ll learn tips for honing these skills.

Cost: $295 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]