Honda Charging Systems w/ Derrick Armfield

This webinar provides a detailed approach to the operation, function, and diagnosis of Honda Charging systems. Topics covered include: Voltage drop tests for the charging system Descriptions of the alternator circuits and their functions The Honda ELD Dual Mode charging system Common problems with Honda charging systems Helpful tips that can be used to diagnose […]

ZF Race Engineering in Performance for Powertrain w/ Niel Speetjens

Fundamental facts about the tasks and the functions of a clutch system will be defined. The next step will explain the physical foundations of a clutch, and how to calculate the transferable torque of the clutch. This knowledge is key to understanding the whole system and to help select a performance clutch system. The trainer […]

TBD

Instructor: Dixie Electric Ltd.

5-Gas Analysis

This course covers the use and interpretation of the 5 gasses and analyzer used to read the gasses. A heavy emphasis is placed on how to reduce the poisonous gasses levels along with stoichiometric fuel efficiency. Converter operation along with oxygen sensor operations will be discussed in great detail. If your state has emissions testing […]

SMP Asian Import Drivability

These popular vehicles bring numerous unique system controls and diagnostics to the table. However, misfires, codes, and other symptoms must be diagnosed. In this class we will explore a variety of these systems which can cause faults and apply tried and true diagnostic techniques to solving real world problems through a variety of case studies. […]

sw Service Solutions: The First Step Live

This series is for first-time service advisor training participants as they master how to: Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the clients of all maintenance needs by giving benefit- based presentations, implementing the “What’s […]

The Net Profit Crisis

Net profit is the money that ensures the future of your business. In times of crisis net profit is the money that supports the continuation of business. In addition, net profit leads to less stress, better health, and a positive environment. This webinar will illustrate the importance of focusing on the correct net profit.

NGK Spark Plugs Overview & Tips

Update on Spark Plug technology, types, high ignitability designs, and tips for choosing the right plug for the vehicle application. As the ignition system designed improved over time, so have the spark plugs. This webinar will provide the differences between the spark plug technologies along with the general tips of installation of NGK Spark Plugs.

ZF High Voltage System Part 1 “System Overview”

ZF is one of the largest manufactures in the world for High Voltage systems. You can find these in vehicles like BMW, Audi or Chrysler. This Webinar series will start with a system overview. You will learn the function of all the important HV components like Inverter, DC/DC converter, Interlock electric motor and more.

sw Service Solutions: Closing Skills – Getting to Yes!

August 11 – 5:30pm EST If we don’t ask them to buy, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review […]

sw Service Solutions: Body Language Skills that Pay Off

Actions really do speak louder than words. Over 80% of our communication is through body language, yet in service departments, many have not taken the time to master this skill. In a time when many are wearing masks, the ability to read posture has become more relevant than ever. Join a highly qualified trainer in […]