Garage Gurus – Guide to Ride: Braking

This course covers the brake system, installation tips to eliminate comebacks, and product knowledge for brake system. Great for beginners and experts!

sw Service Solutions: Selling Preventative Maintenance Packages

Cost: $49.95 Duration: 45 minutes Purchase Now Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner, so your customers are never overwhelmed.  

sw Service Solutions: Selling The Job

Cost: $49.95 Duration: 45 minutes Purchase Now This is another step for increasing CP sales. In this session, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min […]

Garage Gurus – Wheel Speed Sensor

Learn about the theory and operation of both analog and digital wheel speed sensors (active and passive circuits). This course offers a live wheel speed sensor DTC walkthrough using a variety of tools and testing techniques.

sw Service Solutions: The First Step Live

Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]

Babcox Webcast: Part 5: Cataloging and Inventory Management

Cataloging and inventory management are essential skills for a parts specialist. Without them, parts pros could be leaving sales opportunities on the table. In this webinar, you will understand the fundamental elements of cataloging, inventory management and merchandising that are covered in the ASE P2 test. Along the way, you’ll learn tips on how to […]

sw Service Solutions: Getting The Biggest Return From Your Training Investment

Cost: $99.00 Duration: 1 hour Purchase Now This class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions, regular training exercises, and consistent […]

sw Service Solutions: Selling The Job

Cost: $49.95 Duration: 45 minutes Purchase Now This is another step for increasing CP sales. In this session, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min […]

sw Service Solutions: Closing Skills – Getting to Yes

Cost: $49.95 Duration: 45 minutes Purchase Now If we don’t ask them to buy, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team […]

sw Service Solutions: Benefits That Sell

Cost: $49.95 Duration: 45 minutes Purchase Now There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy, but […]