Cost: FREE Duration: 45 minutes Register Now Research shows there is no clear differentiation between service facilities in driver’s minds. “Aren’t they all about the same?”  This statement alone makes it clear that drivers are yours to win! Before we can win them over by exceeding their expectations, we need to know what their expectations […]

Damaged, worn or dirty steering knuckles can cause annoying and even dangerous handling problems. For example, the vehicle could pull to one side, squeal when turning and the steering wheel could shake or fail to return to center on straightaways. To ensure a smooth, safe ride for your customers, register for our webinar. In just […]

German precision and technology for a large variety of international car manufactures. This class will cover the 8-speed transmission technology for all listed manufactures and will start with the functional explanation of the unit. The greatest take away from the seminar is the understanding of how the transmission shifts and how to read the specific […]

This course covers steps needed in diagnosing Ford’s platform of computer controlled charging systems. Topics of interest include: A and B circuit PWM (Pulse Width Modulation) also referred to as Duty Cycle Diagnostic tips used in conjunction with scan tool Main DTC’s (Diagnostic Trouble Codes) experienced with the Ford Smart Charge system

Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]

Pronto Smart Choice & Federated Car Care Centers Recieve Exclusive Discounts This course, “Evolving Fuel System Technology,” presents an overview of automotive fuel delivery systems from early carburated delivery through today’s efficient but complex injection components. John’s presentation explains diagnostic procedures, standard components, disassembly and reassembly procedures, and safety recommendations for the technician when dealing […]

Cost: $49.95 Duration: 45 minutes Purchase Now Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner, so your customers are never overwhelmed.  

Cost: FREE Duration: 45 minutes Register Now Research shows there is no clear differentiation between service facilities in driver’s minds. “Aren’t they all about the same?”  This statement alone makes it clear that drivers are yours to win! Before we can win them over by exceeding their expectations, we need to know what their expectations […]

Cost: $99.00 Duration: 1 hour Purchase Now This class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions, regular training exercises, and consistent […]