The magical merge of manual and automatic transmission technology to get the best of both worlds. Exclusively build by ZF for Germany’s elite sports car brand. Build for the Autobahn, tested on the track. The attendees will gain knowledge of the PDK transmission. Topics like torque flow and shifting elements will be covered as well […]
Practice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: Listen to others make their presentations so they can learn from other professionals. Sell to the trainer who […]
By itself, the torque wrench does not guarantee that technicians will install wheels with the correct amount of clamping force to keep them secured to the vehicle. Torque plays an important role, but the key to generating the proper clamping force is to follow the RIST procedure. This Webinar will explain the relationship between torque […]
By itself, the torque wrench does not guarantee that technicians will install wheels with the correct amount of clamping force to keep them secured to the vehicle. Torque plays an important role, but the key to generating the proper clamping force is to follow the RIST procedure. This Webinar will explain the relationship between torque […]
Check back to see Course Title and Topic! Instructor: Jim Wilson
Check back to see the full course description. Instructor: Jim Wilson
Actions really do speak louder than words. Over 80% of our communication is through body language, yet in service departments, many have not taken the time to master this skill. In a time when many are wearing masks, the ability to read posture has become more relevant than ever. Join a highly qualified trainer in […]
There is a big difference between stopping a leak and repairing a tire. Knowing that difference could be a life and death matter for the motorist or a crippling lawsuit that is the result of an improper repair. This webinar will focus on the general tire repair guidelines for passenger and light truck tires before […]
Practice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: Listen to others make their presentations so they can learn from other professionals. Sell to the trainer who […]
ZF is developing and producing the chassis systems for many Automotive Manufacture with their brands Lemfoerder and TRW. This shows the large OE business what ZF is representing. In this class you will learn a deep inside in ZF’s chassis technology. The class will start with the foundations of chassis dynamics and with different axle […]
This series is for first-time service advisor training participants as they master how to: Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the clients of all maintenance needs by giving benefit- based presentations, implementing the “What’s […]
There is a big difference between stopping a leak and repairing a tire. Knowing that difference could be a life and death matter for the motorist or a crippling lawsuit that is the result of an improper repair. This webinar will focus on the general tire repair guidelines for passenger and light truck tires before […]
