TIA Webinar: Wheel Torque

By itself, the torque wrench does not guarantee that technicians will install wheels with the correct amount of clamping force to keep them secured to the vehicle. Torque plays an important role, but the key to generating the proper clamping force is to follow the RIST procedure. This Webinar will explain the relationship between torque […]

TIA Webinar: Wheel Torque

By itself, the torque wrench does not guarantee that technicians will install wheels with the correct amount of clamping force to keep them secured to the vehicle. Torque plays an important role, but the key to generating the proper clamping force is to follow the RIST procedure. This Webinar will explain the relationship between torque […]

sw Service Solutions: What Drivers Want in Automotive Service

Research shows there is no clear differentiation between service facilities in driver’s minds. “Aren’t they all about the same?”  This statement alone makes it clear that drivers are yours to win! Before we can win them over by exceeding their expectations, we need to know what their expectations are! Sally Whitesell, the president and founder […]

Porsche PDK (Porsche Doppel Kupplung)

The magical merge of manual and automatic transmission technology to get the best of both worlds. Exclusively build by ZF for Germany’s elite sports car brand. Build for the Autobahn, tested on the track. The attendees will gain knowledge of the PDK transmission. Topics like torque flow and shifting elements will be covered as well […]

sw Service Solutions: Master Your Presentations Through Role-Play

Practice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: Listen to others make their presentations so they can learn from other professionals. Sell to the trainer who […]

TIA Webinar: Wheel Torque

By itself, the torque wrench does not guarantee that technicians will install wheels with the correct amount of clamping force to keep them secured to the vehicle. Torque plays an important role, but the key to generating the proper clamping force is to follow the RIST procedure. This Webinar will explain the relationship between torque […]

TIA Webinar: Wheel Torque

By itself, the torque wrench does not guarantee that technicians will install wheels with the correct amount of clamping force to keep them secured to the vehicle. Torque plays an important role, but the key to generating the proper clamping force is to follow the RIST procedure. This Webinar will explain the relationship between torque […]

TBD

Check back to see Course Title and Topic! Instructor: Jim Wilson

Misfire Causes & Effects

Check back to see the full course description. Instructor: Jim Wilson

sw Service Solutions: Body Language Skills that Pay Off

Actions really do speak louder than words. Over 80% of our communication is through body language, yet in service departments, many have not taken the time to master this skill. In a time when many are wearing masks, the ability to read posture has become more relevant than ever. Join a highly qualified trainer in […]

TIA Webinar: Tire Repair

There is a big difference between stopping a leak and repairing a tire. Knowing that difference could be a life and death matter for the motorist or a crippling lawsuit that is the result of an improper repair. This webinar will focus on the general tire repair guidelines for passenger and light truck tires before […]

sw Service Solutions: Master Your Presentations through Role-Play

Practice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: Listen to others make their presentations so they can learn from other professionals. Sell to the trainer who […]