Cost: $49.00 Duration: 45 minutes Purchase Now There is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy, but […]
Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]
Focus on Technical Sensors role, locations, and learning its more than just another replacement part in the box. This webinar will provide examples of high failure applications, the benefits of NGK engineering and the importance of understanding the common sensor failures with related codes.
Cost: $99.00 Duration: 1 hour Purchase Now This class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team […]
Cost: $49.00 Duration: 45 minutes Purchase Now Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how […]
Cost: $49.00 Duration: 45 minutes Purchase Now Actions really do speak louder than words. Over 80% of our communication is through body language, yet in service departments, many have not […]
Advanced Driver Assistance Systems (ADAS) F.R.E.D. (Frustrating Ridiculous Electronic Device) Takes the Wheel gives technicians experienced in electrical diagnostics an in depth look into ADAS (Advanced Driver Assistance Systems) on […]
Focus on the COP technology types, NGK ignition coil advantages, what’s in our boxes, and tips to make the right choice. This webinar will provide examples of high failure application […]
Cost: $49.00 Duration: 45 minutes Purchase Now Practice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many […]
Cost: $49.95 Duration: 45 minutes Purchase Now This is another step for increasing CP sales. In this session, advisors will learn effective techniques for selling repairs and MPI recommendations after […]
An update on spark plug technology in relation to today’s ignition systems. This webinar will cover the following: Spark Plug Technology with a focus on "high ignitability" designs, Coil on […]
Session 1 of 4 weekly zoom meetings held on Tuesday's 6:30 -8:30pm EDT August 3 | August 10 | August 17 | August 24
