Cost: Free for the month of September Duration: 45 minutes Register Now Este curso ayudará a sus asesores a pasar de recitar listas a dar presentaciones efectivas basadas en beneficios. En esta sesión, un instructor de asesores de servicio profesional discutirá cómo utilizar los beneficios en un proceso de ventas de 5 pasos para que […]
Focus on Technical Sensors role, locations, and learning its more than just another replacement part in the box. This webinar will provide examples of high failure application and the reasoning behind the benefits of NGK engineering and the importance of understanding the common failures with related codes.
You will learn tips and best practices to prepare for the ASE P1 and/or P2 tests, and you’ll discover resources that are available to help you. This session will cover the structure of ASE sets, insight into the psychology of test taking, and tips on how to make the most of your preparation time.
This class is intended to dive into circuit voltage principles with the goal of increasing accurate technician diagnosis. This will include: - Understanding voltage rise - Understanding potential voltage - Understanding and determining voltage drop - Understanding how voltage divider circuits operate We will then apply this knowledge to solve problems found in the field […]
Cost: $49.00 Duration: 40 minutes Purchase Now This is another step for increasing CP sales. In this session, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell.
Cost: $49.00 Duration: 45 minutes Purchase Now Let us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner, so your customers are never overwhelmed.
Cost: $295.00 Duration: 2 hours Purchase Now Start your team out right with this professional process training! Advisor training participants will master how to: Greet clients professionally Focus on clients’ concerns by asking thorough diagnostic questions Reaffirm your understanding of the client’s concerns and put their minds at ease Perform a complete walk-around Inform the […]
This webinar introduces the use of pressure-pulse sensors for testing the engine with no invasive testing. Quick tests to determine the condition of the engine or fuel system using a labscope and pressure pulse sensor. Vacuum waveform diagnostics using a Map sensor will also be covered. How to baseline the engine quickly and verify repairs.
After attending this course, the student will have a thorough understanding of the use and interpretation of a lab scope along with mastering the skills of Setting up voltage scales, time base, trigger values and attaching the scope to a component to acquire a waveform. Topics Covered: • Why Scopes? • Terms and Definitions • […]
Cost: $49.00 Duration: 45 minutes Purchase Now Actions really do speak louder than words. Over 80% of our communication is through body language, yet in service departments, many have not taken the time to master this skill. In a time when many are wearing masks, the ability to read posture has become more relevant than […]
TPMS Tech Tips: This class is intended to help both the Technician and Service Writer improve their overall knowledge of TPMS with the goal of developing an improved shop service plan. • Better understand TPMS inspection service & repair best practices. • Understand what tooling is needed to be able to efficiently complete TPMS service […]
Scan tool not communicating with the vehicle or modules not talking? Using a Can box and Labscope this webinar covers tip and techniques to check for proper communication. What tests should you run with the scan tool and more! New to this type of testing? This webinar will get you the information you need to […]
