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How To Do Business During the COVID-19 Crisis
May 6, 2020 @ 2:00 pm - 3:00 pm EDT
Professional trainers and consultants Steve Kwiatkowski, and Sally Whitesell, have uncovered many unique and creative ways to overcome the business challenges created by Covid 19. This presentation will review many successful steps other shops have taken to keep their businesses open and employees on the job.
This session will cover:
- How to maintain customer communication – what to tell them – how to reach out to them
- How to promote a “We’re Open for Business” message
- How to reassure customers about your new cleaning regimens – Overcome their fears
- How to organize pick-up and delivery
- How to continue to present and sell maintenance in this economy
- How to “Stand Out” and grow your business when other are failing