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ARCHIVED LIVESTREAM – Imagine telling a customer with a diesel engine “sorry, we don’t work on diesels.” Sound crazy? No crazier than saying “sorry, we don’t work on hybrids.” The hybrid vehicle market share is quite similar to diesels and that spells opportunity for any repair shop willing to pursue the market!
Hybrid electric vehicles have been around 15 years now and their owners can be some of the most loyal customers you’ll ever have IF you know how to gain their business. Veteran Delphi instructor and hybrid specialist Dave Hobbs will share proven techniques to get hybrid owners in your shop for the first time AND keep them coming back year after year for safe, accurate and profitable service. You’ll be amazed how modest the cost is to do a ‘hybrid tool up’ and how fast you can learn this amazing new technology that’s here to stay!