Description
Choosing the right puller can make the difference between a smooth repair and wasted shop time. In this practical Counterman Education Center course, you’ll learn the fundamentals of pullers, including bearing pullers, steering wheel pullers, axle pullers, pilot bearing pullers, and harmonic balancer pullers. Through a real-world counter interaction, you’ll discover how to identify customer needs, ask the right questions, and recommend the correct tool for the job. Perfect for parts professionals, counter staff, and technicians, this course builds product knowledge and confidence while helping you improve customer service and increase sales. Gain a better understanding of puller applications and ensure your customers leave with the right solution every time.