Description
This video tutorial walks through the full process of returning parts at Point of Sale (POS) in Parts Watch, including how to handle returns with or without receipts, core returns, warranty returns, and returns of parts not yet received into stock.
Course Objectives:
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Learn how to process different types of returns at POS, including standard, core, defective, and warranty returns.
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Understand how to use invoice images, LISA credit checks, and return modifiers to validate and manage returns.
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Configure key return settings such as valid return days, restocking fees, and customer identification requirements.
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Recognize special return workflows like unreceived sourced parts, BoltCore returns, and deferred core billing.
- And more