Description
In TGTA Sales Training Series Module 4 host John reminds salespeople of the importance of appearance, greetings and demeanor.
Course Objectives:
Upon completion of this course, the participant will be able to:
- Explain the Importance of Personal Appearance to the Sale
- Recognize that First Impressions are Critical
- Define the Basics of Professional Appearance
- Describe the Importance of Proper Greetings
- Explain Key Areas that Install Customer Trust
- Understand How Product Knowledge Is Important
Topics covered include:
- Dress For Success
- What Is and Isn’t Appropriate Dress
- Greetings and First Impressions
- Your Vehicle’s Appearance is Also Important
- Basic Product Knowledge is a Must
- And More…
Run Time: 12 minutes