WHAT DOES THAT PATTERN MEAN HANDS ON ELECTRICAL TRAINING

FRIDAY, JANUARY 14 • 9:00 AM - 12:00PM

Pretty much everything in or on the modern vehicle has wires going to it. That means to analyze many concerns you need to connect a device that will look at electrical circuits and what they are doing. What does it mean when I connect my Digital Multimeter and it reads…? What does it mean when volts are low, and amps are high? What does it mean when volts are high, and amps are low? What do those patterns on an oscilloscope mean?

In the "What does it mean?" Electrical Class we'll cover electrical circuit and component testing using the tools you need to determine if the circuit or component is faulty and what to do to fix the concern. We'll show you what you're really expected to do when the service manual asks for a resistance test on a circuit. You'll get the chance to make these tests yourself in the class and learn how to use the right tool, the right way, at the right time, to analyze everything from the headlight to the taillight and all components in between.

INS AND OUTS OF LOW AND HIGH VOLTAGE

FRIDAY, JANUARY 14 • 1:00 PM - 5:00 PM

This course covers the practical ins and outs of low and high-voltage electricity theory through lecture and examination of electric vehicle components. Your instructor will show proper testing and servicing procedures involved with traditional 12-volt systems and the newer high voltage components found in electric vehicles.

High voltage components covered in this course include the HV battery pack, inverter assembly, converter assembly, electric air conditioning compressor, and Motor generators 1 and 2. A heavy emphasis will be placed on safety as well as real-world diagnostic testing and repair procedures.

This course is ideal for both the new student looking to learn about basic electrical theory and the more advanced technician seeking knowledge on high-voltage systems in modern electric vehicles

• Communicate how a battery works
• Define electrical terminology
• Illustrate Ohms law
• Generalize how fuses operate
• Contrast series and parallel circuits
• Illustrate the operation of multimeters
• AND MORE

HIRE THE BEST & FORGET THE REST

FRIDAY, JANUARY 14 • 9:00 AM - 12:00PM

Ever feel like you have a revolving door for employees? Do you fear hiring new employees because at least with your current staff, you know what you have? Not sure how to attract the right applicants? Or wonder why the quality people did not stay?

Probably one of the most important and least understood aspects of business is talent acquisition. Learn to be more successful in attracting qualified applicants when you improve your employment ads, job applications, candidate assessments, and interviews.

Good talent management extends the life cycle of an employee by creating an environment and culture that breeds success. Create expectations with job descriptions based on job activities and implement a two-way review process for employee and employer.

GM ENGINE CONTROLS NEW TECHNOLOGY

SATURDAY, JANUARY 15 • 9:00 AM - 12:00PM

The General Motors fleet of vehicles has been changing rapidly over the last half dozen years. Smaller and more efficient engines now dominate a fleet of downsized vehicles. At the same time, full-size gasoline pickup trucks are still very popular. Producing vehicles with high fuel efficiency and customer demands for performance has brought interesting changes. Computer networks and safety system complexity has grown as well. The goal of this class is to prepare aftermarket technicians for the diagnosis and repair of the new engine control systems found on GM vehicles. During the class, we will present tips and procedures that will enable the technician to diagnose these faults quickly and accurately.

After completing this class, a technician will be able to

• Explain turbocharged engine fueling and evaporative control
• Evaluate variable valve lift and timing faults
• Analyze fuel trim data
• Evaluate GDI faults
• Diagnose high and low-speed communication faults

ACHIEVING OPERATIONAL EXCELLENCE

SATURDAY, JANUARY 15 • 9:00 AM - 12:00PM

Operational excellence is a business strategy for gaining your competitive advantage. It is the execution of your processes more consistently and reliably than your competition and the ability for every employee to see the flow of value to the customer. Employees will also learn to correct the flow before the customer knows there is an issue with delivering value.

Operational excellence is the constant pursuit of improved performance and profitability in every area of your company. Focus your business on being the market leader with strategies to deliver an exceptional experience for employees and customers.

• Operational Excellence Strategy
• The Goal of Operational Excellence
• Continuous Process Improvement
• Standard Operating Procedures (SOP)
• AND MORE

REAL WORLD PHONE SKILLS FOR SUCCESS

SATURDAY, JANUARY 15 • 1:00 PM - 5:00 PM

In this unique class with Frank Leutz, we will get down to the nitty-gritty of phone skills. Frank will help you with techniques to master the art of answering the phone and gathering the information you need right from the beginning. With role play scenarios for dealing with the "price shoppers" and "difficult clients", this class is a must attend! You will learn how to keep yourself on target and in control.

ENGINE PERFORMANCE COMPUTER CONTROLS

SATURDAY, JANUARY 15 • 1:00 PM - 5:00 PM

This course is full of information on theory, diagnosis, and repair of engine performance systems in vehicles, with actual demo testing and practical service demonstrations along with helpful tips and tricks.

Practical instruction and use of Scan Tools and Lab Scopes will be presented throughout this course, showing their traditional use and instruction on advanced techniques to take your diagnostic skills to the next level.

• Sense and adjust Theory
• Testing sensors/wiring and PC circuits
• Specific component testing
• 6-main inputs and why
• Diagnosing Intermittent faults
• PCM operating modes
• Trouble code diagnostics
• Utilizing Mode 6
• AND MORE

ADVANCED HYBRID W/ ELECTRIC VEHICLE

SATURDAY, JANUARY 15 • 9:00AM - 12:00PM & 1:00PM - 5:00PM

The old slogan “Not your father’s Oldsmobile” is rapidly evolving into “Not your uncle’s Prius!”  Today’s electrified vehicles are becoming the norm and are far more technologically advanced compared to the first hybrids from 20 years ago.  Delphi Technologies (a brand of BorgWarner) is an OEM Tier 1 Power Electronics (vehicle electrification) supplier.

Our new advanced VEST (Vehicle Electrification Systems Training) 4-hour class brings intermediate to advanced technicians to the next level in electrified vehicle diagnostics.  Let us help you boost your knowledge on HEV (Hybrid Electric Vehicle), PHEV (Plug-In Hybrid Electric Vehicle), and BEV (Battery Electric Vehicle) technologies, tools, and diagnostic techniques as you prepare for today and the future!

• 48-volt & high voltage DC, single phase & 3-phase AC . . . tips for the “vehicle” side
• PHEV / BEV charging / EVSE (Electric Vehicle Supply Equipment) . . . tips for the “house” side
• High voltage safety & power down (service) procedures unique to PHEVs and BEVs
• High voltage Li-Ion battery pack thermal management / PHEV & BEV HVAC systems
• Case studies and scan tool diagnostic demonstrations on a live vehicle!