Description
The profit structure of automotive repair shops is changing. Have you ever struggled with a drivability diagnosis and wondered how in the world you are going to get paid for the time your technician invested in properly identifying the root cause of the client’s concern? This course is designed to help you master the skills needed when selling diagnostic services. The most critical part of profitability for a repair shop is ensuring every segment of time is billed out and collected for every vehicle at the proper rate. This course will demonstrate how to price diagnostic services in a way that customers will say yes to, as well as creating value for the service provided. We will identify emerging profit centers that will help your shop stay profitable in the next 5-10 years.