Description
Counter Training 101
The Counter Training 101 Program with Bill Haas covers multiple aspects of work as a Counter Care Professional. It deals with the necessary steps for proper phone skills, important recording and cataloging of information, terms you need to know regarding critical math abilities, doing transactions from start to finish, understanding technical resources that will help the customer, knowledge of crucial codes and chemicals, and how to grow into the best version of yourself as a Counter Care Professional.
Topics Covered:
- Phone Skill Training
- Recording and Cataloging Of Informations
- Terms Critical to Counter Care Math Abilities
- Tools to Transactions from start to finish
- How to utilize Technical Resources
- Knowledge Of Crucial Codes and Chemicals
- Ways to grow in the Counter Care Industry