Description

These videos are designed to help counter professionals add knowledge and improve sales acumen in order to move parts off the shelf and into the hands of commercial and DIY customers.

Courses

CM-01 Extreme-Weather Driving (Part 1)

This course covers extreme weather driving (Part 1 of 2).

CM-02 Extreme-Weather Driving (Part 2)

This course covers extreme-weather driving.

CM-03 It’s Cold. Why Is My TPMS Light On?

This course covers why your TPMS light comes on when it’s cold.

CM-04 Why Batteries Die (Part 1)

This course covers why batteries die. (Part 1 of 2)

CM-05 Why Batteries Die (Part 2)

This course covers why batteries die. (Part 2 of 2)

CM-06 Windshield Wiper Basics (Part 1)

This course covers windshield wiper basics. (Part 1 of 2)

CM-07 Windshield Wiper Basics (Part 2)

This course covers windshield wiper basics. (Part 2 of 2)

CM-08 Evolution of Modern Gaskets

The course covers the evolution of modern gaskets

CM-09 Signs of a Blown Head Gasket

The course covers sign of a blown head gasket

CM-10 Management: Building Strong Relationships with Your Installer Customers

The course covers building strong relationships with your installer customers

CM-11 Why You Should Recommend High-Quality Oil Filters

This class covers why you should recommend high quality oil filters.

CM-12 What is LSPI?

This course covers LSPI.

CM-13 Not Your Father’s Engine Oil

This course covers engine oil.

CM-14 Conventional Oils vs. Synthetics

This course covers conventional oils vs. synthentic oils.

CM-15 Alphabet Soup of Engine Oil Part 1

This course covers the alphabet soup of engine oil. (Part 1)

CM-16 Alphabet Soup of Engine Oil Part 2

This course covers the alphabet soup of engine oil. (Part 2).

CM-17 Cheap Gas & Fuel Additives

This course covers using cheap gas and fuel additives.

CM-18 What Happens to Diesel Fuel in Cold Weather

This course covers what happens to diesel fuel in cold weather.

CM-19 Management: How to Handle Angry Customers

This course covers how to handle angry customers.

CM-20 Management: Next-Level Customer Service (Part 1)

This course covers customer service (Part 1 of 2).

CM-21 Battery Basics

This course covers battery basics.

CM-22 OAD Pulleys

This course covers OAD pulleys.

CM-23 Selling Auto Body Parts

This course covers selling auto body parts.

CM-24 When to Replace Air Filters

This course covers when to replace air filters.

CM-25 Cabin Air Filter FAQs

This course covers cabin air filter FAQs.

CM-26 Fuel Filter Basics

This course covers fuel filter basics.

CM-27 Code Readers for DIYers

This course covers code readers for DIYers.

CM-28 Appearance Items (Part 1 – Exterior)

This course covers appearence items (Part 1 of 2).

CM-29 LED Lighting

This course covers LED lighting.

CM-30 Appearance Items (Part 2 – Interior)

This course covers appearence items (Part 2 of 2).

CM-31 Pothole Damage

This course covers pothole damage.

CM-32 The Future of Fog Lights

This course covers fog lights.

CM-33 AGM Battery Quiz

This course covers AGM batteries.

CM-34 Thermal Management In Automotive Engines

This course covers thermal management.

CM-35 Electronic Throttle Bodies

This course covers electronic throttle bodies.

CM-36 A Closer Look At Air Suspension

This course covers air suspension.

CM-37 Power Steering Basics

This course covers the basics of power steering.

CM-38 Air Suspension Replacement Options

This course covers air suspension replacement options.

CM-39 Constant-Velocity (CV) Axles

This course covers constant-velocity (CV) Axles.

CM-40 Remanufactured Auto Parts

This course covers remanufactured auto parts

CM-41 Power Brake Boosters

This course covers power brake boosters.

CM-42 Start Stop Systems

This course covers start stop systems.

CM-43 Symptoms of a Bad Brake Booster

The course covers symptoms of a bad brake booster.

CM-44 What Tires Tell Us About Shocks and Struts (Part 1)

This course covers what tires tell about shocks and struts (part 1 of 2).

CM-45 How Automotive Relays Work

This course covers how automotive relays work.

CM-46 What Tires Tell Us About Shocks and Struts (Part 2)

This course covers what tires tell about shocks and struts (part 2 of 2).

CM-47 Understanding Relay Schematics

This course covers relay schematics.

CM-48 When Parts Come Back

This course covers dealing with parts returns.

CM-49 How Does a Vehicle’s A/C System Work

This course covers how the vehicles A/C system works.

CM-50 What Can Go Wrong with A/C Systems

This course covers what can go wrong a vehicle’s A/C system.

CM-51 Refridgerants and the Enviroment

This course covers refridgerants and the enviroment.

CM-52 Remanufactured Turbochargers

This course covers remanufactured turbochargers.

CM-53 Selling Customers the Right Tools & Supplies for Electrical Work (Part 1)

This course covers selling the right tools to customers for electrical work (Part 1 of 2).

CM-54 Remanufactured Electronic Power Steering Systems

This course covers remanufactured electronic power steering systems.

CM-55 Selling Customers the Right Tools & Supplies for Electrical Work (Part 2)

This course covers selling the right tools to customers for electrical work (Part 2 of 2).

CM-56 Remanufactured Brake Calipers

This course covers remanufactured brake calipers.

CM-57 Continuously Variable Transmissions

This course covers continuously variable transmissions.

CM-58 Next Level Customer Service

This course covers next level customer service.

CM-59 High Ignitability Spark Plugs

This course covers high ignitability spark plugs.

CM-60 Belt And Hose Replacement Intervals

This course covers belt & hose replacement intervals.

CM-61 Selling Safety Products

This course covers selling safety products.

CM-62 The Evolution of Coolant Hoses

This course covers the evolution of coolant hoses.

CM-63 What’s that Smell

This course covers what smells you should be aware of.

CM-64 The Remove and Replace Strategy

This course covers the remove and replace strategy.

CM-65 Wheel Bearing Grease

This course covers wheel bearing grease.

CM-66 Selling Tools

This course covers selling tools.

CM-67 AG Aftermarket Opportunities

This course covers aftermarket opportunities.

CM-68 Return Policies

This course covers return policies.

CM-69 Selling Engine Coils

This course covers selling engine coils.

CM-70 Domestic Engine Oil Specifications

This course covers domestic engine oil specifications.

CM-71 Control Arm Assemblies

This course covers control arm assemblies.

CM-72 Timing Chains Are Back

This course covers timing chains are back.

CM-73 OEM Lightweighting and Chassis Parts

This course covers OEM lightweighting and chassis parts

CM-74 Types of Brake Pads

This class covers types of brake pads and identifying the best applications for each.

CM-75 Myths About Brake Pads and Rotors

This course covers myths about brake pads and rotors.

CM-76 Selling Timing Chain Kits

This course covers selling timing chain kits.

CM-77 Selecting the Right Pulley

This course covers selecting the right pulley.

CM-78 Why Change the Cabin Air Filter?

This course covers the reason why you should change your cabin air filter.

CM-79 Lithium-Ion Automotive Batteries

This course covers lithium ion batteries.

CM-80 Recommend New Brake Hardware with Replacement Brake Pads

This course covers recommending new brake hardware.

CM-81 Talking TPMS Tools

This course cover TPMS tools.

CM-82 Cabin Air Filters and Odors

This course covers cabin air filters & odors.

CM-83 Underhood Sensors 101

This course covers underhood sensors

CM-84 Selling TPMS Sensors

This course covers selling TPMS sensors.

CM-85 Brake Fluid 101

This course covers brake fluid.

CM-86 Introduction to Vehicle Lifts

This course covers vehicle lifts.

CM-87 Give Your Business an Annual Health Check

This course covers giving your business an annual health check.

CM-88 An Introduction to ASE P2

This course is an introduction to ASE P2.

CM-89 Understanding MLS Head Gaskets

This course covers MLS head gaskets.

CM-90 When to Change Spark Plugs

This course covers when you should change your spark plugs.

CM-91 Help Your Customers Choose the Right Lift

This course covers helping your customers choose the right lift.

CM-92 Shock Designs

This course covers shock designs.

CM-93 Brake System Basics

This course covers brake system basics.

CM-94 Understanding Clutches

This course covers clutches.

CM-95 Active Grille Shutters

This course covers active grille shutters.

CM-96 Copper in Brakes

This course covers copper in brakes.

CM-97 Interchangeable Part Names

This course covers interchangable part numbers.

CM-98 Selling for Winter

This course covers selling for winter.

CM-99 Electric vs Hydraulic Power Steering

This course covers electric vs. hydraulic power steering.

CM-100 A Closer Look at 4WD

This course covers four wheel drive.

CM-101 Where’s My Heat

This course covers the heat in your vehicle.

CM-102 Equipment Financing

This course covers equipment financing.

CM-103 Coolant Vs. Anti Freeze

This course covers coolant and anti freeze.

CM-104 Stocking Stuffers for DIYers

This course covers tools for people who want to work on their own cars.

CM-105 Diagnostic Trouble Codes

This course covers diagnostic trouble codes.

CM-106 Dont Ignore Signs of a Broken Ball Joint

This course covers why you shouldn’t ignore signs of a broken ball joint.

CM-107 Battery Replacement Isnt So Simple

This course covers battery replacement.

CM-108 Why Do Some Bearings Fail

This course covers why bearing fail.

CM-109 Is It Time For New Wiper Blades

This course covers when it is time to get new wiper blades.

CM-110 Extreme Duty CV Axles

This course covers extreme duty CV axles.

CM-111 Revenue Opportunities from Tire Changers and Wheel Balancers

This course covers revenue opportunities from tire changers and wheel balancers.

CM-112 TPMS Sensors

This course covers TPMS sensors.

CM-113 Understanding U-joints

This course covers u-joints.

CM-114 Putting Together a Vehicle Emergency Kit

This course covers putting together an emergency kit for your vehicle.

CM-115 Diagnosing Starters and Alternators

This course covers diagnosing starters and alternators.

CM-116 Building Customer Relationships

This course covers building customer relationships.

CM-117 Top 10 DIY Auto Care Jobs

This course covers DIY auto care jobs.

CM-118 When to Replace An Oxygen Sensor

This course covers when you should an oxygen sensor.

CM-119 What is the Engine Control Module

This course covers the engine control module.

CM-120 MAF vs MAP Sensors

This course covers MAF vs MAP sensors.

CM-121 Signs of a Bad Water Pump

This course covers signs of a bad water pump.

CM-122 Direct Injection vs Port Injection

This course covers direct vs port injection.

CM-123 Catalytic Converters

This course covers catalytic converters.

CM-124 Why Is My Check Engine Light On

This course covers why your check engine light is on.

CM-125 Succession Planning

This course covers succession planning.

CM-126 Shop Lighting

This course covers shop lighting.

CM-127 Selling Heavy Duty Parts

This course covers selling heavy duty parts.

CM-128 What is a Core Charge

This course covers core charges.

CM-129 Resetting Oil Life Monitor

This course covers resetting the oil life monitor.

CM-130 Benefits of AGM Batteries

This course covers the benefits of AGM batteries.

CM-131 Radiator Flush and Fill

This course covers radiator flushes and fills.

CM-132 TPMS Valve Stem Tips

This course covers TPMS valve stems.

CM-133 Coolant Leaks

This course covers coolant leaks.

CM-134 Making The Leap To Management

This course covers making the leap to management.

CM-135 Unusual Tools

This course covers unusual tools.

CM-136 Radiators

This course covers radiators.

CM-137 Manual Transmissions

This course covers manual transmissions.

CM-138 Loaded Struts

This course covers loaded struts.

CM-139 The Evolution of Starters and Alternators

This course covers the evolution of starters and alternators.

CM-140 Steering-Angle Sensors 101

This course covers steering angle sensors.

CM-141 Warning Signs of Bad Brakes

This course covers warning signs of bad brakes.

CM-142 Understanding Variable Valve Timing

This course covers variable valve timing.

CM-143 Why Shocks and Struts Wear

This course covers why shocks and struts wear.

CM-144 Cataloging Skills

This course covers cataloging skills.

CM-145 Choosing the Right Replacement Spark Plug

This course covers choosing the right replacement spark plug.

CM-146 Understanding Air Suspension

This course covers air suspension.

CM-147 Selling Transmission Fluid

This course covers selling transmission fluid.

CM-148 Wheel Bearing Seals

This course covers wheel bearing seals

CM-149 An Exhaustive Look at Mufflers

This course covers mufflers.

CM-150 Don’t Forget to Replace the A/C Condenser

This course covers replacing the A/C condenser.

CM-151 Buy Online Pick Up in Store

This course covers buying online and picking up in store.

CM-152 Replacing the Serpentine Belt might Not Solve the Problem

This course covers serpentine belts.

CM-153 Hydraulic Clutch Actuation

This course covers hydraulic clutch actuation.

CM-154 Upgrading to LED Lighting

This course covers upgrading to LED lighting.

CM-155 Making the Case for Premium Bearing Hubs

This course covers make the case for premium bearing hubs.

CM-156 Turbocharger Accessories

This course covers turbocharger accessories.

CM-157 Control Arms

This course covers control arms.

CM-158 Educating Your Customers

This course covers educating your customers.

CM-159 Steering Away from Hydraulic Power Steering

This course covers steering away from hydraulic power steering.

CM-160 Understanding Stretch Fit Belts

This course covers stretch fit belts.

CM-161 Turbocharger Failure Points & Replacement Tips

This course covers turbocharger failure points & replacement tips.

CM-162 Selling Performance Parts

This course covers selling performance parts.

CM-163 Recommend Quality Bearings for Trucks

This course covers truck bearings.

CM-164 Understanding Regenerative Braking

This course covers understanding regenerative braking.

CM-165 Time to Replace Serpentine Belt

This course covers when it is time to replace and serpentine belt.

CM-166 Engine & Transmission Mounts

This course covers engine and transmission mounts.

CM-167 How Coolant Can Sabotage a Water Pump

This course covers coolant and water pumps.

CM-168 High-Performance Wiper Blades

This course covers high-performance wiper blades.

CM-169 A Loaded Strut Assembly Not Always the Solution

This course covers strut assemblies.

CM-170 Providing In-Store Services

This course cover in-store services.

CM-171 Don’t Let Oil Sabotage the A/C System

This course covers oil in the A/C system.

CM-172 Selling Serpentine Belts in Kits

This course covers selling serpentine belts in kits.

CM-173 OE vs Aftermarket Ignition Coils

This course covers OE vs. Aftermarket ignition coils.

CM-174 The Vital Role of Oxygen Sensors

This course covers the role of oxygen sensors.

CM-175 Types of Power Brake Boosters

This course covers types of power brake boosters.

CM-176 Selling Gen 1 Hub-Bearing Kits

This course covers selling Gen 1 hub-bearing kits.

CM-177 Talking Telematics with Clay Millican

This course features Clay Millican discussing telematics with Babcox instructor Josh Cable.

CM-178 An Aftermarket Fix for the Chrysler Oil-Filter Housing

This course covers an aftermarket fix for the Chrysler oil-filter housing.

CM-179 Selling No-Copper Brake Pads

This course covers selling no-copper brake pads.

CM-180 Electronic Throttle Bodies

This course covers electronic throttle bodies.

CM-181 Superchargers

This course covers superchargers.

CM-182 Recommending Replacement Brake Pads

This course covers recommending replacement brake pads.

CM-183 A Different Approach to Selling Shocks & Struts

This course covers selling shocks and struts.

CM-184 Performance & Racing Parts

This course covers performance & racing parts.

CM-185 High-Mileage Motor Oils

This course covers high-mileage motor oils.

CM-186 Water-Pump Installation

This course cover water-pump installation.

CM-187 Minimizing Turbocharger Returns

This course covers minimizing turbocharger returns.

CM-188 Getting Bearing Hub Installation Right

This course covers bearing hub installation

CM-189 Automatic Temperature Control

This course covers automatic temperature control.

CM-190 Iridium Spark Plugs

This course covers iridium spark plugs.

CM-191 3 Bearing Hub Installation Tips

This course covers three bearing hub installation tips.

CM-192 Camshaft and Crankshaft Sensors

This course covers camshaft and crankshaft sensors.

CM-193 Undercar Corner Check

This course covers undercar “corner check”

CM-194 Loaded Steering Knuckles

This course covers loaded steering knuckles

CM-195 Trouble Shooting Bearing-Hub Issues on Work Trucks

This course covers trouble shooting bearing-hub issues on work trucks.

CM-196 Selling High-Tech Wiper Blades

This course covers selling high-tech wiper blades

CM-197 Selling Shocks & Struts for Crossovers & SUVs

This course covers selling shocks and struts for crossovers and SUVs

CM-198 Rust Jacking in Brake Rotors

This course covers rust jacking in brake rotors

CM-199 Alternators Produce More Power Than Ever

This course covers how alternators are producing more power than ever.

CM-200 Electric Power Assist Steering Pt. 1

This course covers EPAS.

CM-201 Selling Welding Supplies

This course covers selling welding supplies.

CM-202 Emissions Control Systems

This course covers emissions control systems.

CM-203 Understanding OAD Pulleys

This course covers understaning OAD pulleys.

CM-204 Continuing Education For Parts Pros

This course covers continuing education for parts pros.

CM-205 Replacement Head Gaskets

This course covers replacement head gaskets.

CM-206 Recommending Replacement Radiators

This course covers recommending replacement head radiators.

CM-207 Beyond the Catalog

This course covers going beyond the catalog.

CM-208 Understanding Wiper Systems

This course covers wiper systems.

CM-209 Replacement CV Axles for ATVs and UTVs

This course covers replacement CV axles for ATVs and UTVs.

CM-210 Recommending Replacement Ignition Coils

This course covers recommending replacement ignition coils.

CM-211 Gas Charged Lift Supports

This course covers gas-charged lift supports.

CM-212 Timing Belts vs Timing Chains

This course covers timing belts vs timing chains.

CM-213 Electric Power-Assisted Steering Pt. 2

This course covers electric power-assisted steering.

CM-214 Selling Distributor Components Pt. 1

This course covers selling distributor components.

Counterman Education Center Bundle