AF-04 Decoding the New Auto Repair Consumer Mindset

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Description

Consumers are changing. Are you prepared to sell to the New Auto Repair Consumer Mindset? For years we have made our sales presentations either in person or via the telephone. The shift to a Digital Sales Presentation is taking shape. We help you understand how and when to apply the new Digital Sales Presentation, and when it is appropriate to deliver a traditional Sales Presentation. Our course will help you identify your customer’s primary behavior trait and then understand how to deliver a service experience they want. We then help you understand how to eliminate sales objections and put your customer in a position of wanting to buy what you are offering. The results are an increase in your Average Repair Order and an increase in the amount of organic 5-star reviews your shop will receive.

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