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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210916T110000
DTEND;TZID=America/Chicago:20210916T114500
DTSTAMP:20260609T173139
CREATED:20210825T144200Z
LAST-MODIFIED:20210825T144200Z
UID:254884-1631790000-1631792700@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Benefits That Sell
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nThere is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session\, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy\, but they will walk away feeling good about their purchase. A list of benefits for most preventative maintenance services will be reviewed and role-plays may be required. 40 min class\, $49 (Free for FOU Members)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-benefits-that-sell-12/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210916T100000
DTEND;TZID=America/Chicago:20210916T104500
DTSTAMP:20260609T173139
CREATED:20210825T152653Z
LAST-MODIFIED:20210825T152653Z
UID:254889-1631786400-1631789100@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Master Your Presentations Through Role-Plays
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nPractice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: \nListen to others make their presentations so they can learn from other professionals.\nSell to the trainer who will give them praise and critiques as needed.\nOpenly ask questions and discuss each other’s descriptions and methods. \nYour team will leave this session with many new ideas and techniques they can use to get your customers to confidently say “YES” to all preventative maintenance recommendations \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-master-your-presentations-through-role-plays-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210914T140000
DTEND;TZID=America/Chicago:20210914T144500
DTSTAMP:20260609T173139
CREATED:20210825T143953Z
LAST-MODIFIED:20210825T143953Z
UID:254882-1631628000-1631630700@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Closing Skills - Getting to Yes
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-13/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210914T130000
DTEND;TZID=America/Chicago:20210914T134500
DTSTAMP:20260609T173139
CREATED:20210825T143756Z
LAST-MODIFIED:20210825T143756Z
UID:253593-1631624400-1631627100@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling The Job (MPI/Diagnosis)
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nThis is another step for increasing CP sales. In this session\, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min class\, $49 (Free to our subscribers)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-the-job-mpi-diagnosis-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210914T090000
DTEND;TZID=America/Chicago:20210914T110000
DTSTAMP:20260609T173139
CREATED:20210825T142823Z
LAST-MODIFIED:20210825T152303Z
UID:253595-1631610000-1631617200@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-18/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210913
DTEND;VALUE=DATE:20210914
DTSTAMP:20260609T173139
CREATED:20210827T181900Z
LAST-MODIFIED:20210827T181900Z
UID:255189-1631491200-1631577599@thegrouptrainingacademy.com
SUMMARY:Cincinnati\, OH - The Group Training Academy’s Mobile Training Tour
DESCRIPTION:We’re headed to Cincinnati\, OH! \nFollow us on social media and check our blog posts as we travel to provide level 2 hybrid electrical training to technicians in the local Cincinnati area. \n  \n 
URL:https://thegrouptrainingacademy.com/event/cincinnati-oh-the-group-training-academys-mobile-training-tour/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210911
DTEND;VALUE=DATE:20210912
DTSTAMP:20260609T173139
CREATED:20210827T181037Z
LAST-MODIFIED:20210827T182013Z
UID:255187-1631318400-1631404799@thegrouptrainingacademy.com
SUMMARY:Cleveland\, OH - The Group Training Academy’s Mobile Training Tour
DESCRIPTION:We’re headed to Cleveland\, OH! \nFollow us on social media and check our blog posts as we travel to provide level 2 hybrid electrical training to technicians in the local Cleveland area. \n  \n 
URL:https://thegrouptrainingacademy.com/event/cleveland-oh-the-group-training-academys-mobile-training-tour/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20210903
DTEND;VALUE=DATE:20210904
DTSTAMP:20260609T173139
CREATED:20210826T183422Z
LAST-MODIFIED:20210826T183423Z
UID:255146-1630627200-1630713599@thegrouptrainingacademy.com
SUMMARY:Norfolk\, VA - The Group Training Academy’s Mobile Training Tour
DESCRIPTION:We’re headed to Norfolk! \nFollow us on social media as we travel to Norfolk\, Virginia for another Mobile Training event with the award winning Cut-A-Way Prius! \n 
URL:https://thegrouptrainingacademy.com/event/norfolk-va-the-group-training-academys-mobile-training-tour/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210824T183000
DTEND;TZID=America/New_York:20210824T203000
DTSTAMP:20260609T173139
CREATED:20210802T175241Z
LAST-MODIFIED:20210802T180133Z
UID:254097-1629829800-1629837000@thegrouptrainingacademy.com
SUMMARY:Engine Performance Diagnostics - Computer Controls | Session 4
DESCRIPTION:This is the Final Coaching Session\, the fourth weekly zoom meeting starts at 6:30 -8:30pm EDT\nAugust 3 | August 10 | August 17 | August 24
URL:https://thegrouptrainingacademy.com/event/engine-performance-diagnostics-computer-controls-session-4/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210824T140000
DTEND;TZID=America/Chicago:20210824T144500
DTSTAMP:20260609T173139
CREATED:20210721T142454Z
LAST-MODIFIED:20210726T131548Z
UID:253592-1629813600-1629816300@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling The Job (MPI/Diagnosis)
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nThis is another step for increasing CP sales. In this session\, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min class\, $49 (Free to our subscribers)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-the-job-mpi-diagnosis-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210824T130000
DTEND;TZID=America/Chicago:20210824T134500
DTSTAMP:20260609T173139
CREATED:20210721T142117Z
LAST-MODIFIED:20210721T142117Z
UID:253588-1629810000-1629812700@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling Preventative Maintenance Packages
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nLet us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner\, so your customers are never overwhelmed. \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-preventative-maintenance-packages-10/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210817T183000
DTEND;TZID=America/New_York:20210817T203000
DTSTAMP:20260609T173139
CREATED:20210802T174905Z
LAST-MODIFIED:20210802T175421Z
UID:254095-1629225000-1629232200@thegrouptrainingacademy.com
SUMMARY:Engine Performance Diagnostics - Computer Controls | Session 3
DESCRIPTION:Session 3 of 4 weekly zoom meetings held on Tuesday’s 6:30 -8:30pm EDT\nAugust 3 | August 10 | August 17 | August 24
URL:https://thegrouptrainingacademy.com/event/engine-performance-diagnostics-computer-controls-session-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210817T133000
DTEND;TZID=America/Chicago:20210817T141500
DTSTAMP:20260609T173139
CREATED:20210721T141837Z
LAST-MODIFIED:20210721T141837Z
UID:253586-1629207000-1629209700@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Closing Skills - Getting to Yes
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-12/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210817T123000
DTEND;TZID=America/Chicago:20210817T131500
DTSTAMP:20260609T173139
CREATED:20210721T141607Z
LAST-MODIFIED:20210721T141607Z
UID:253583-1629203400-1629206100@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Master Your Presentations Through Role-Plays
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nPractice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: \nListen to others make their presentations so they can learn from other professionals.\nSell to the trainer who will give them praise and critiques as needed.\nOpenly ask questions and discuss each other’s descriptions and methods. \nYour team will leave this session with many new ideas and techniques they can use to get your customers to confidently say “YES” to all preventative maintenance recommendations \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-master-your-presentations-through-role-plays-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210811T120000
DTEND;TZID=America/New_York:20210811T130000
DTSTAMP:20260609T173139
CREATED:20210715T185639Z
LAST-MODIFIED:20210716T132126Z
UID:253448-1628683200-1628686800@thegrouptrainingacademy.com
SUMMARY:Advancing Your Networking Diagnostic Skills – Part 1
DESCRIPTION:JOIN US LIVE AUGUST 11 @ 12:00-1:00 PM EST\nFOR THIS PREMIERE LIVE EVENT! \nInstructor Dave Hobbs will cover networking information in detail.\nDave will hold a Q&A session at the end of the presentation to answer any questions you have.\n*Registration info given in course \n\nDave Hobbs brings you up-to-date networking information in part one of this two part series. Dave covers in detail the types of network configurations todays’ techs will encounter\, along with helpful tips and tricks\, real-world case studies along with hands-on testing using meters and labscopes. \nTopics Covered: \n\nBus Topology & Baud Rates\nMultimeter Diagnostics for Bus Isolation\nBus Termination Resistor Value Testing\nLabscope Network Voltage Verification & More\n\nCourse Objectives: \nUpon completion of this course\, the participant will be able to: \n\nDescribe Multiplexing’s Purpose\nRecognize Common Data Buses & Network Configurations\nDescribe Multimeter Diagnostics & Bus Isolation\nExplain Wiring Repair & Termination Resistors\nDefine LIN Buses for Body Controls\n\nRuntime = 90 minutes\nCredit Hours = 2 \n  \n 
URL:https://thegrouptrainingacademy.com/event/advancing-your-networking-skills-part-1/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210810T183000
DTEND;TZID=America/New_York:20210810T203000
DTSTAMP:20260609T173139
CREATED:20210802T174305Z
LAST-MODIFIED:20210802T174305Z
UID:254093-1628620200-1628627400@thegrouptrainingacademy.com
SUMMARY:Engine Performance Diagnostics - Computer Controls | Session 2
DESCRIPTION:Session 2 of 4 weekly zoom meetings held on Tuesday’s 6:30 -8:30pm EDT\nAugust 3 | August 10 | August 17 | August 24
URL:https://thegrouptrainingacademy.com/event/engine-performance-diagnostics-computer-controls-session-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210805T140000
DTEND;TZID=America/Chicago:20210805T150000
DTSTAMP:20260609T173139
CREATED:20210721T141333Z
LAST-MODIFIED:20210721T141333Z
UID:253579-1628172000-1628175600@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment
DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210805T093000
DTEND;TZID=America/Chicago:20210805T113000
DTSTAMP:20260609T173139
CREATED:20210721T141108Z
LAST-MODIFIED:20210721T141108Z
UID:253576-1628155800-1628163000@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-17/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210803T183000
DTEND;TZID=America/New_York:20210803T203000
DTSTAMP:20260609T173139
CREATED:20210802T173825Z
LAST-MODIFIED:20210802T173825Z
UID:254090-1628015400-1628022600@thegrouptrainingacademy.com
SUMMARY:Engine Performance Diagnostics - Computer Controls | Session 1
DESCRIPTION:Session 1 of 4 weekly zoom meetings held on Tuesday’s 6:30 -8:30pm EDT\nAugust 3 | August 10 | August 17 | August 24
URL:https://thegrouptrainingacademy.com/event/engine-performance-diagnostics-computer-controls-session-1/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210729T120000
DTEND;TZID=America/New_York:20210729T130000
DTSTAMP:20260609T173139
CREATED:20210701T145045Z
LAST-MODIFIED:20210701T145045Z
UID:253094-1627560000-1627563600@thegrouptrainingacademy.com
SUMMARY:NGK Modern Ignition
DESCRIPTION:An update on spark plug technology in relation to today’s ignition systems. This webinar will cover the following: Spark Plug Technology with a focus on “high ignitability” designs\, Coil on Plug technology overview with related testing tips.
URL:https://thegrouptrainingacademy.com/event/ngk-modern-ignition/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/06/NGK-Modern-Ignition-480x320-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210727T110000
DTEND;TZID=America/Chicago:20210727T114500
DTSTAMP:20260609T173139
CREATED:20210618T154714Z
LAST-MODIFIED:20210618T154714Z
UID:252611-1627383600-1627386300@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling The Job (MPI/Diagnosis)
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nThis is another step for increasing CP sales. In this session\, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min class\, $49 (Free to our subscribers)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-the-job-mpi-diagnosis/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210727T100000
DTEND;TZID=America/Chicago:20210727T104500
DTSTAMP:20260609T173139
CREATED:20210618T154412Z
LAST-MODIFIED:20210618T154413Z
UID:252608-1627380000-1627382700@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Master Your Presentations Through Role-Plays
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nPractice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: \nListen to others make their presentations so they can learn from other professionals.\nSell to the trainer who will give them praise and critiques as needed.\nOpenly ask questions and discuss each other’s descriptions and methods. \nYour team will leave this session with many new ideas and techniques they can use to get your customers to confidently say “YES” to all preventative maintenance recommendations \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-master-your-presentations-through-role-plays/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210721T120000
DTEND;TZID=America/New_York:20210721T130000
DTSTAMP:20260609T173139
CREATED:20210701T145619Z
LAST-MODIFIED:20210701T145619Z
UID:253124-1626868800-1626872400@thegrouptrainingacademy.com
SUMMARY:NGK Ignition Coil Overview & Tips
DESCRIPTION:Focus on the COP technology types\, NGK ignition coil advantages\, what’s in our boxes\, and tips to make the right choice. This webinar will provide examples of high failure application and the reasoning behind the benefits of NGK engineering and the importance of understanding the common failures with related codes.
URL:https://thegrouptrainingacademy.com/event/ngk-ignition-coil-overview-tips-2/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/06/NGK-Ignition-Coil-Overview-Tips-480x320-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210716T120000
DTEND;TZID=America/New_York:20210716T130000
DTSTAMP:20260609T173139
CREATED:20210616T142413Z
LAST-MODIFIED:20210616T183321Z
UID:252374-1626436800-1626440400@thegrouptrainingacademy.com
SUMMARY:LBT-396 F.R.E.D. Takes the Wheel
DESCRIPTION:Advanced Driver Assistance Systems (ADAS)\nF.R.E.D. (Frustrating Ridiculous Electronic Device) Takes the Wheel gives technicians experienced in electrical diagnostics an in depth look into ADAS (Advanced Driver Assistance Systems) on vehicles today.  This course covers the various levels of ADAS systems along with their associated components such as smart cameras\, Radar and LiDAR sensors.  We’ll take you on a product familiarization road test\, give you technical service tips and demonstrate some of the various methods required to calibrate ADAS sensors during service.  Whether you’re simply needing up to date information to help educate your customers on how these systems operate or planning to enter the ADAS diagnostic and service / calibration field\, this informative virtual hands-on training course is for you! \nCourse Objectives; \nThis course on ADAS (Advanced Driver Assistance Systems) is designed to bring technicians with electronic diagnostic skills into a firm understanding of; \n\nRadar Systems\nCamera Systems\nLiDAR Systems\nV2V and V2I Systems\nBack Up and Self-Parking / Ultrasonic Systems\nVehicle Systems Interactions with ADAS Systems\n\nAfter successfully completing this course\, the viewer should be able to; \n\nInstruct vehicle owners on the proper operation of their various ADAS systems\nDiagnose and replace a faulty ADAS sensor\nCalibrate an ADAS sensor
URL:https://thegrouptrainingacademy.com/event/lbt-396-f-r-e-d-takes-the-wheel-2/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/06/CTA-Advanced-DriverTGTA-Assistance-Systems_880X380.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210715T110000
DTEND;TZID=America/Chicago:20210715T114500
DTSTAMP:20260609T173139
CREATED:20210618T153836Z
LAST-MODIFIED:20210618T153836Z
UID:252603-1626346800-1626349500@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Body Language Skills That Pay Off
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nActions really do speak louder than words. Over 80% of our communication is through body language\, yet in service departments\, many have not taken the time to master this skill. In a time when many are wearing masks\, the ability to read posture has become more relevant than ever. Join a highly qualified trainer in a session that will teach: \n\nWhy it is important to learn this skill\nHow to recognize body language signals\nWhat each signal/posture tells us\nHow to send out positive signals\nHow to break the habit of negative signals\nHow to change the posture and change the mind\nThe importance of mirroring\n\nTake your customer relations skills to the next level and work your way to more approvals by becoming an expert at reading and delivering this advanced level of communication.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-body-language-skills-that-pay-off-7/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210715T100000
DTEND;TZID=America/Chicago:20210715T104500
DTSTAMP:20260609T173139
CREATED:20210618T153514Z
LAST-MODIFIED:20210618T153514Z
UID:252600-1626343200-1626345900@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling Preventative Maintenance Packages
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nLet us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner\, so your customers are never overwhelmed. \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-preventative-maintenance-packages-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210713T140000
DTEND;TZID=America/Chicago:20210713T150000
DTSTAMP:20260609T173139
CREATED:20210618T153201Z
LAST-MODIFIED:20210618T153201Z
UID:252598-1626184800-1626188400@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment
DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-8/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210713T120000
DTEND;TZID=America/New_York:20210713T130000
DTSTAMP:20260609T173139
CREATED:20210701T150613Z
LAST-MODIFIED:20210701T150613Z
UID:253126-1626177600-1626181200@thegrouptrainingacademy.com
SUMMARY:NTK Sensors Overview & Tips
DESCRIPTION:Focus on Technical Sensors role\, locations\, and learning its more than just another replacement part in the box. This webinar will provide examples of high failure applications\, the benefits of NGK engineering and the importance of understanding the common sensor failures with related codes.
URL:https://thegrouptrainingacademy.com/event/ntk-sensors-overview-tips-3/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/06/NGK-Sensors-Overview-Tips-480x320-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210713T100000
DTEND;TZID=America/Chicago:20210713T120000
DTSTAMP:20260609T173139
CREATED:20210618T152732Z
LAST-MODIFIED:20210618T152732Z
UID:252596-1626170400-1626177600@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-16/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210625T140000
DTEND;TZID=America/Chicago:20210625T144500
DTSTAMP:20260609T173139
CREATED:20210519T143816Z
LAST-MODIFIED:20210519T143816Z
UID:250655-1624629600-1624632300@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Benefits That Sell
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nThere is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session\, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy\, but they will walk away feeling good about their purchase. A list of benefits for most preventative maintenance services will be reviewed and role-plays may be required. 40 min class\, $49 (Free for FOU Members)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-benefits-that-sell-11/
END:VEVENT
END:VCALENDAR