BEGIN:VCALENDAR VERSION:2.0 PRODID:-//The Group Training Academy - ECPv6.15.11//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://thegrouptrainingacademy.com X-WR-CALDESC:Events for The Group Training Academy REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20200308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20201101T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20210314T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20211107T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20220313T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20221106T060000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20200308T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20201101T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20210314T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20211107T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20220313T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20221106T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20211019T160000 DTEND;TZID=America/New_York:20211019T170000 DTSTAMP:20260609T153733 CREATED:20210924T142521Z LAST-MODIFIED:20210924T142604Z UID:256120-1634659200-1634662800@thegrouptrainingacademy.com SUMMARY:Service Advisor Coaching Program - Session 3 DESCRIPTION:In this coaching program\, we will be diving into some of the most difficult challenges for service advisors with a progressive approach to real-world scenarios & solutions for success. This series will empower your skillset as an advisor while bringing higher levels of achievement for a service experience your clients deserve.  URL:https://thegrouptrainingacademy.com/event/service-advisor-coaching-program-session-3/ ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/04/TGTA-SERVICE-ADVISOR-CTA-480x320-Motor.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20211014T183000 DTEND;TZID=America/New_York:20211014T203000 DTSTAMP:20260609T153733 CREATED:20210924T174919Z LAST-MODIFIED:20210924T175713Z UID:256132-1634236200-1634243400@thegrouptrainingacademy.com SUMMARY:Diesel Scope Diagnostics Coaching Program - Session 2 DESCRIPTION:Consisting of 2 sessions\, 2-hour long webinar meetings\, these coaching sessions will cover time-saving diesel diagnostics using a lab scope.  Held on 2 consecutive Thursdays\, this course will cover actual testing and helpful tips and tricks from our ASE master instructor Tom Rayk. \nInformation in these sessions can be applied to all diesel systems.  If you service Diesel vehicles\, this program is a must! \nSave time on those tough intermittent diesel issues and find the reason quicker with a scope! \nCourse Objectives: \n\n\n\n\n\n\n\n\n\n\n\nScope set ups\nQuick compression testing\nPressure transducer testing\nEngine Cylinder testing\nInjector Testing\nHigh-pressure fuel test\n\n\n\n\n\n\n\n\n\n\nQuick no-start diagnostics\nData bus testing\nCylinder timing events\nFuel pump testing\nPreventing unneeded parts replacement\nMuch more URL:https://thegrouptrainingacademy.com/event/diesel-scope-diagnostics-coaching-program-session-2/ ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/08/TGTA-Diesel-Scope-Diagnostics-_480x320-Motor.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20211013T120000 DTEND;TZID=America/New_York:20211013T130000 DTSTAMP:20260609T153733 CREATED:20211001T183813Z LAST-MODIFIED:20211001T183903Z UID:256392-1634126400-1634130000@thegrouptrainingacademy.com SUMMARY:Labscope Testing of Automotive Sensor Signals | Scopetober Fest DESCRIPTION:Labscope Testing of Automotive Sensor Signals\nEvery technician that uses or is looking to start using a labscope in their diagnostics will gain valuable knowledge from this course. Instructor Ron Bilyeu covers all of the critical sensor signals you will encounter\, and what you should be looking for when interpreting their patterns waveforms.\nTopics Covered:\n\n\nThrottle &  Thermistor Sensors\n\n\nHall Effect & Mass Air Flow Sensors\n\n\nO2 Sensors & Fuel Injector Analysis\n\n\nIgnition Patterns\n\n\nAmp Probe Testing\n\n\nAnd More..\n\n\nRegister Free Now – October 13th URL:https://thegrouptrainingacademy.com/event/labscope-testing-of-automotive-sensor-signals-scopetober-fest/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20211012T160000 DTEND;TZID=America/New_York:20211012T170000 DTSTAMP:20260609T153733 CREATED:20210924T142516Z LAST-MODIFIED:20210924T142611Z UID:256118-1634054400-1634058000@thegrouptrainingacademy.com SUMMARY:Service Advisor Coaching Program - Session 2 DESCRIPTION:In this coaching program\, we will be diving into some of the most difficult challenges for service advisors with a progressive approach to real-world scenarios & solutions for success. This series will empower your skillset as an advisor while bringing higher levels of achievement for a service experience your clients deserve.  URL:https://thegrouptrainingacademy.com/event/service-advisor-coaching-program-session-2/ ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/04/TGTA-SERVICE-ADVISOR-CTA-480x320-Motor.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20211007T183000 DTEND;TZID=America/New_York:20211007T203000 DTSTAMP:20260609T153733 CREATED:20210924T175100Z LAST-MODIFIED:20210924T175324Z UID:256128-1633631400-1633638600@thegrouptrainingacademy.com SUMMARY:Diesel Scope Diagnostics Coaching Program - Session 1 DESCRIPTION:Consisting of 2 sessions\, 2-hour long webinar meetings\, these coaching sessions will cover time-saving diesel diagnostics using a lab scope.  Held on 2 consecutive Thursdays\, this course will cover actual testing and helpful tips and tricks from our ASE master instructor Tom Rayk. \nInformation in these sessions can be applied to all diesel systems.  If you service Diesel vehicles\, this program is a must! \nSave time on those tough intermittent diesel issues and find the reason quicker with a scope! \nCourse Objectives: \n\n\n\n\n\n\n\n\n\n\n\nScope set ups\nQuick compression testing\nPressure transducer testing\nEngine Cylinder testing\nInjector Testing\nHigh-pressure fuel test\n\n\n\n\n\n\n\n\n\n\nQuick no-start diagnostics\nData bus testing\nCylinder timing events\nFuel pump testing\nPreventing unneeded parts replacement\nMuch more URL:https://thegrouptrainingacademy.com/event/diesel-scope-diagnostics-coaching-program-session-1/ ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/08/TGTA-Diesel-Scope-Diagnostics-_480x320-Motor.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211007T130000 DTEND;TZID=America/Chicago:20211007T134500 DTSTAMP:20260609T153733 CREATED:20210921T173603Z LAST-MODIFIED:20210921T173603Z UID:255980-1633611600-1633614300@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: Selling The Job (MPI/Diagnosis) DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nThis is another step for increasing CP sales. In this session\, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min class\, $49 (Free to our subscribers) URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-the-job-mpi-diagnosis-4/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211007T090000 DTEND;TZID=America/Chicago:20211007T110000 DTSTAMP:20260609T153733 CREATED:20210921T173442Z LAST-MODIFIED:20210921T173442Z UID:255978-1633597200-1633604400@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: The First Step Live DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-19/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20211006T120000 DTEND;TZID=America/New_York:20211006T130000 DTSTAMP:20260609T153733 CREATED:20211001T183057Z LAST-MODIFIED:20211001T183326Z UID:256388-1633521600-1633525200@thegrouptrainingacademy.com SUMMARY:Labscope For The New User | Scopetober Fest DESCRIPTION:Labscope For The New User\nInstructor Jim Wilson will also talk about the different types of labscopes\, procedures to set them up correctly\, and follow the necessary activities to self-educate on their use. Jim will also cover the five primary signal types\, how to set the labscope’s time\, voltage and trigger\, pattern of the signal\, and the five critical dimensions of amplitude.\nTopics Covered:\n\n\nWhat are Labscopes?\n\n\nWhat Should and Should They Not Be Used For?\n\n\nDescribe Standard Features Found On All Scopes\n\n\nCorrect Labscopes Configuration\n\n\n5 Primary Signal Types\n\n\nRegister Free Now – October 6th URL:https://thegrouptrainingacademy.com/event/labscope-for-the-new-user-scopetober-fest/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20211005T160000 DTEND;TZID=America/New_York:20211005T170000 DTSTAMP:20260609T153733 CREATED:20210924T142511Z LAST-MODIFIED:20210924T142618Z UID:256116-1633449600-1633453200@thegrouptrainingacademy.com SUMMARY:Service Advisor Coaching Program - Session 1 DESCRIPTION:In this coaching program\, we will be diving into some of the most difficult challenges for service advisors with a progressive approach to real-world scenarios & solutions for success. This series will empower your skillset as an advisor while bringing higher levels of achievement for a service experience your clients deserve.  URL:https://thegrouptrainingacademy.com/event/service-advisor-coaching-program-session-1/ ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/04/TGTA-SERVICE-ADVISOR-CTA-480x320-Motor.jpg END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210930 DTEND;VALUE=DATE:20211003 DTSTAMP:20260609T153733 CREATED:20210826T185456Z LAST-MODIFIED:20210826T185456Z UID:255150-1632960000-1633219199@thegrouptrainingacademy.com SUMMARY:Orlando\, FL - The Group Training Academy’s Mobile Training Tour DESCRIPTION:We’re headed to Orlando! \nFollow us on social media as we travel to Orlando\, Florida for the MACs Convention! \n  URL:https://thegrouptrainingacademy.com/event/orlando-fl-the-group-training-academys-mobile-training-tour/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20210929T120000 DTEND;TZID=America/New_York:20210929T130000 DTSTAMP:20260609T153733 CREATED:20210818T143950Z LAST-MODIFIED:20210908T134339Z UID:254557-1632916800-1632920400@thegrouptrainingacademy.com SUMMARY:**PREMIERE LIVE EVENT** - Thermal Imaging and NVH Diagnostics DESCRIPTION:JOIN US LIVE SEPTEMBER 29 @ 12:00-1:00 PM ET\nFOR THIS PREMIERE LIVE EVENT!\nAVI Instructor John Forro will cover how the NVH tool can be used for\ndriveline noise diagnostics\, engine noises\, suspension complaints\, and exhaust leaks.\nJohn will hold a Q&A session at the end of the presentation to answer any questions you have.\n*registration info given upon course enrollment\n\n \n \n \n  \n \n\n \n \n\n\n \n\nInstructor John Forro gives an in-depth explanation of using thermal imaging techniques for diagnostics\, including parasitic battery drains\, overheating issues\, wheel bearing issues and more. Also discussed are NVH tools and the pros and cons of each tool\, along with real-world examples of NVH diagnostics. \nTopics Covered: \n\nInfrared Thermal Imaging Techniques\nUsing Thermal Imaging for Diagnostics\nDifferent NVH Tools and Software\nSet-up of NVH Tools and Proper Usage\nX\,Y\,Z Axis NVH Analysis\nNVH Waveform Versus Bar Graph Display\n\nCourse Objectives: \nUpon completion of this course\, the participant will be able to: \n\nExplain Infrared Thermal Imaging\nRelate Thermal Imaging to Automotive Diagnostics\nDescribe Differences Between NVH Tools and Software\nDefine the 3 Axis NVH Parameters\nCorrelate NVH Data to Repair Related Targets\n\nRuntime = 59 minutes\nCredit Hours = 1.5 URL:https://thegrouptrainingacademy.com/event/thermal-imaging-and-nvh-diagnostics/ ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/08/LEARN-TO-TARGET-THE-HEAT-AND-IDENTIFY-MORE-PROBLEMS-FASTER-880X380-1.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210916T140000 DTEND;TZID=America/Chicago:20210916T150000 DTSTAMP:20260609T153733 CREATED:20210825T144346Z LAST-MODIFIED:20210825T144346Z UID:254886-1631800800-1631804400@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return. URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-10/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210916T110000 DTEND;TZID=America/Chicago:20210916T114500 DTSTAMP:20260609T153733 CREATED:20210825T144200Z LAST-MODIFIED:20210825T144200Z UID:254884-1631790000-1631792700@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: Benefits That Sell DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nThere is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session\, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy\, but they will walk away feeling good about their purchase. A list of benefits for most preventative maintenance services will be reviewed and role-plays may be required. 40 min class\, $49 (Free for FOU Members) URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-benefits-that-sell-12/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210916T100000 DTEND;TZID=America/Chicago:20210916T104500 DTSTAMP:20260609T153733 CREATED:20210825T152653Z LAST-MODIFIED:20210825T152653Z UID:254889-1631786400-1631789100@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: Master Your Presentations Through Role-Plays DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nPractice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: \nListen to others make their presentations so they can learn from other professionals.\nSell to the trainer who will give them praise and critiques as needed.\nOpenly ask questions and discuss each other’s descriptions and methods. \nYour team will leave this session with many new ideas and techniques they can use to get your customers to confidently say “YES” to all preventative maintenance recommendations \n \n  URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-master-your-presentations-through-role-plays-3/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210914T140000 DTEND;TZID=America/Chicago:20210914T144500 DTSTAMP:20260609T153733 CREATED:20210825T143953Z LAST-MODIFIED:20210825T143953Z UID:254882-1631628000-1631630700@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: Closing Skills - Getting to Yes DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective. URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-13/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210914T130000 DTEND;TZID=America/Chicago:20210914T134500 DTSTAMP:20260609T153733 CREATED:20210825T143756Z LAST-MODIFIED:20210825T143756Z UID:253593-1631624400-1631627100@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: Selling The Job (MPI/Diagnosis) DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nThis is another step for increasing CP sales. In this session\, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min class\, $49 (Free to our subscribers) URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-the-job-mpi-diagnosis-3/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210914T090000 DTEND;TZID=America/Chicago:20210914T110000 DTSTAMP:20260609T153733 CREATED:20210825T142823Z LAST-MODIFIED:20210825T152303Z UID:253595-1631610000-1631617200@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: The First Step Live DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-18/ END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210913 DTEND;VALUE=DATE:20210914 DTSTAMP:20260609T153733 CREATED:20210827T181900Z LAST-MODIFIED:20210827T181900Z UID:255189-1631491200-1631577599@thegrouptrainingacademy.com SUMMARY:Cincinnati\, OH - The Group Training Academy’s Mobile Training Tour DESCRIPTION:We’re headed to Cincinnati\, OH! \nFollow us on social media and check our blog posts as we travel to provide level 2 hybrid electrical training to technicians in the local Cincinnati area. \n  \n  URL:https://thegrouptrainingacademy.com/event/cincinnati-oh-the-group-training-academys-mobile-training-tour/ END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210911 DTEND;VALUE=DATE:20210912 DTSTAMP:20260609T153733 CREATED:20210827T181037Z LAST-MODIFIED:20210827T182013Z UID:255187-1631318400-1631404799@thegrouptrainingacademy.com SUMMARY:Cleveland\, OH - The Group Training Academy’s Mobile Training Tour DESCRIPTION:We’re headed to Cleveland\, OH! \nFollow us on social media and check our blog posts as we travel to provide level 2 hybrid electrical training to technicians in the local Cleveland area. \n  \n  URL:https://thegrouptrainingacademy.com/event/cleveland-oh-the-group-training-academys-mobile-training-tour/ END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210903 DTEND;VALUE=DATE:20210904 DTSTAMP:20260609T153733 CREATED:20210826T183422Z LAST-MODIFIED:20210826T183423Z UID:255146-1630627200-1630713599@thegrouptrainingacademy.com SUMMARY:Norfolk\, VA - The Group Training Academy’s Mobile Training Tour DESCRIPTION:We’re headed to Norfolk! \nFollow us on social media as we travel to Norfolk\, Virginia for another Mobile Training event with the award winning Cut-A-Way Prius! \n  URL:https://thegrouptrainingacademy.com/event/norfolk-va-the-group-training-academys-mobile-training-tour/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20210824T183000 DTEND;TZID=America/New_York:20210824T203000 DTSTAMP:20260609T153733 CREATED:20210802T175241Z LAST-MODIFIED:20210802T180133Z UID:254097-1629829800-1629837000@thegrouptrainingacademy.com SUMMARY:Engine Performance Diagnostics - Computer Controls | Session 4 DESCRIPTION:This is the Final Coaching Session\, the fourth weekly zoom meeting starts at 6:30 -8:30pm EDT\nAugust 3 | August 10 | August 17 | August 24 URL:https://thegrouptrainingacademy.com/event/engine-performance-diagnostics-computer-controls-session-4/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210824T140000 DTEND;TZID=America/Chicago:20210824T144500 DTSTAMP:20260609T153733 CREATED:20210721T142454Z LAST-MODIFIED:20210726T131548Z UID:253592-1629813600-1629816300@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: Selling The Job (MPI/Diagnosis) DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nThis is another step for increasing CP sales. In this session\, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min class\, $49 (Free to our subscribers) URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-the-job-mpi-diagnosis-2/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210824T130000 DTEND;TZID=America/Chicago:20210824T134500 DTSTAMP:20260609T153733 CREATED:20210721T142117Z LAST-MODIFIED:20210721T142117Z UID:253588-1629810000-1629812700@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: Selling Preventative Maintenance Packages DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nLet us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner\, so your customers are never overwhelmed. \n \n  URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-preventative-maintenance-packages-10/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20210817T183000 DTEND;TZID=America/New_York:20210817T203000 DTSTAMP:20260609T153733 CREATED:20210802T174905Z LAST-MODIFIED:20210802T175421Z UID:254095-1629225000-1629232200@thegrouptrainingacademy.com SUMMARY:Engine Performance Diagnostics - Computer Controls | Session 3 DESCRIPTION:Session 3 of 4 weekly zoom meetings held on Tuesday’s 6:30 -8:30pm EDT\nAugust 3 | August 10 | August 17 | August 24 URL:https://thegrouptrainingacademy.com/event/engine-performance-diagnostics-computer-controls-session-3/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210817T133000 DTEND;TZID=America/Chicago:20210817T141500 DTSTAMP:20260609T153733 CREATED:20210721T141837Z LAST-MODIFIED:20210721T141837Z UID:253586-1629207000-1629209700@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: Closing Skills - Getting to Yes DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective. URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-12/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210817T123000 DTEND;TZID=America/Chicago:20210817T131500 DTSTAMP:20260609T153733 CREATED:20210721T141607Z LAST-MODIFIED:20210721T141607Z UID:253583-1629203400-1629206100@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: Master Your Presentations Through Role-Plays DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nPractice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: \nListen to others make their presentations so they can learn from other professionals.\nSell to the trainer who will give them praise and critiques as needed.\nOpenly ask questions and discuss each other’s descriptions and methods. \nYour team will leave this session with many new ideas and techniques they can use to get your customers to confidently say “YES” to all preventative maintenance recommendations \n \n  URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-master-your-presentations-through-role-plays-2/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20210811T120000 DTEND;TZID=America/New_York:20210811T130000 DTSTAMP:20260609T153733 CREATED:20210715T185639Z LAST-MODIFIED:20210716T132126Z UID:253448-1628683200-1628686800@thegrouptrainingacademy.com SUMMARY:Advancing Your Networking Diagnostic Skills – Part 1 DESCRIPTION:JOIN US LIVE AUGUST 11 @ 12:00-1:00 PM EST\nFOR THIS PREMIERE LIVE EVENT! \nInstructor Dave Hobbs will cover networking information in detail.\nDave will hold a Q&A session at the end of the presentation to answer any questions you have.\n*Registration info given in course \n\nDave Hobbs brings you up-to-date networking information in part one of this two part series. Dave covers in detail the types of network configurations todays’ techs will encounter\, along with helpful tips and tricks\, real-world case studies along with hands-on testing using meters and labscopes. \nTopics Covered: \n\nBus Topology & Baud Rates\nMultimeter Diagnostics for Bus Isolation\nBus Termination Resistor Value Testing\nLabscope Network Voltage Verification & More\n\nCourse Objectives: \nUpon completion of this course\, the participant will be able to: \n\nDescribe Multiplexing’s Purpose\nRecognize Common Data Buses & Network Configurations\nDescribe Multimeter Diagnostics & Bus Isolation\nExplain Wiring Repair & Termination Resistors\nDefine LIN Buses for Body Controls\n\nRuntime = 90 minutes\nCredit Hours = 2 \n  \n  URL:https://thegrouptrainingacademy.com/event/advancing-your-networking-skills-part-1/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20210810T183000 DTEND;TZID=America/New_York:20210810T203000 DTSTAMP:20260609T153733 CREATED:20210802T174305Z LAST-MODIFIED:20210802T174305Z UID:254093-1628620200-1628627400@thegrouptrainingacademy.com SUMMARY:Engine Performance Diagnostics - Computer Controls | Session 2 DESCRIPTION:Session 2 of 4 weekly zoom meetings held on Tuesday’s 6:30 -8:30pm EDT\nAugust 3 | August 10 | August 17 | August 24 URL:https://thegrouptrainingacademy.com/event/engine-performance-diagnostics-computer-controls-session-2/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210805T140000 DTEND;TZID=America/Chicago:20210805T150000 DTSTAMP:20260609T153733 CREATED:20210721T141333Z LAST-MODIFIED:20210721T141333Z UID:253579-1628172000-1628175600@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return. URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-9/ END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210805T093000 DTEND;TZID=America/Chicago:20210805T113000 DTSTAMP:20260609T153733 CREATED:20210721T141108Z LAST-MODIFIED:20210721T141108Z UID:253576-1628155800-1628163000@thegrouptrainingacademy.com SUMMARY:sw Service Solutions: The First Step Live DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-17/ END:VEVENT END:VCALENDAR