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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210210T120000
DTEND;TZID=America/New_York:20210210T133000
DTSTAMP:20260613T164232
CREATED:20210127T155709Z
LAST-MODIFIED:20210127T155709Z
UID:183070-1612958400-1612963800@thegrouptrainingacademy.com
SUMMARY:Evolving Fuel Systems Technology
DESCRIPTION:Pronto Smart Choice & Federated Car Care Centers Recieve Exclusive Discounts \nThis course\, “Evolving Fuel System Technology\,” presents an overview of automotive fuel delivery systems from early carburated delivery through today’s efficient but complex injection components. John’s presentation explains diagnostic procedures\, standard components\, disassembly and reassembly procedures\, and safety recommendations for the technician when dealing with possible hazardous situations such as high pressures. \nAt the end of this session\, the student will be able to: \n\nUnderstand legacy carbureted vehicle fuel systems and their components\nDescribe throttle body fuel systems\nRecall multi-port system configurations and components\nName sequential fuel injection system components\nDebate returnless fuel system advantages\nExplain fuel pump operation and testing\nCategorize fuel injector testing procedures\nGeneralize spark ignited direct injection systems\nIdentify the advantages and disadvantages of GDI systems\nIllustrate GDI modes\nRecall engine load analysis statistics\nUnderstand Direct Injection fuel delivery pumps\, pressure regulator\, and fuel rails\nRecall common Direct Injection issues\nExplain the operation of Sequential Fuel Injection technologies
URL:https://thegrouptrainingacademy.com/event/evolving-fuel-systems-technology/
ORGANIZER;CN="Automotive Video Inc.":MAILTO:support@auto-video.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210205T093000
DTEND;TZID=America/Chicago:20210205T113000
DTSTAMP:20260613T164232
CREATED:20210121T140132Z
LAST-MODIFIED:20210122T145155Z
UID:245038-1612517400-1612524600@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-11/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210203T180000
DTEND;TZID=America/Chicago:20210203T190000
DTSTAMP:20260613T164232
CREATED:20210129T150110Z
LAST-MODIFIED:20210129T150111Z
UID:245362-1612375200-1612378800@thegrouptrainingacademy.com
SUMMARY:BBB Training: Ford Smart Charge
DESCRIPTION:This course covers steps needed in diagnosing Ford’s platform of computer controlled charging systems. \nTopics of interest include: \n\nA and B circuit\nPWM (Pulse Width Modulation) also referred to as Duty Cycle\nDiagnostic tips used in conjunction with scan tool\nMain DTC’s (Diagnostic Trouble Codes) experienced with the Ford Smart Charge system
URL:https://thegrouptrainingacademy.com/event/bbb-training-ford-smart-charge/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210127T105949
DTEND;TZID=America/New_York:20210127T105949
DTSTAMP:20260613T164232
CREATED:20200602T142921Z
LAST-MODIFIED:20200602T142921Z
UID:174027-1611745189-1611745189@thegrouptrainingacademy.com
SUMMARY:ZF 8 Speed Automatic Transmission Diagnostics
DESCRIPTION:German precision and technology for a large variety of international car manufactures. This class will cover the 8-speed transmission technology for all listed manufactures and will start with the functional explanation of the unit. \nThe greatest take away from the seminar is the understanding of how the transmission shifts and how to read the specific shifting matrix which is very important for proper diagnostics. The difference between Chrysler 845RE vs ZF 8HP will also be explained by the trainer. \nOne of the most important pieces of diagnostic information is the transmission adaptation. The participants will learn how to read and interpret the different values with a diagnostic tool. Additional topics covered include the limp home function and coding issues. The presented knowledge allows the participant to quickly diagnose common errors. \nAfter completing this training\, the participant will be able to: \n\nList internal components of the ZF 8-Speed transmission\nExplain the shifting strategy of the ZF 8-Speed\nAnalyze transmission adaptation values\nDescribe the common failure of the ZF 8-Speed\nList the difference between a ZF 8HP and 845RE\nDescribe the function of the three-way torque converter and lock up clutch\n\nInstructor: Fransisco Moreno
URL:https://thegrouptrainingacademy.com/event/zf-8-speed-automatic-transmission-diagnostics/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210120T130000
DTEND;TZID=America/New_York:20210120T133000
DTSTAMP:20260613T164232
CREATED:20210108T141614Z
LAST-MODIFIED:20210108T141615Z
UID:244850-1611147600-1611149400@thegrouptrainingacademy.com
SUMMARY:MEVOTECH: All You Need To Know About Knuckles: Inspecting\, Cleaning\, and When to Replace.
DESCRIPTION:Damaged\, worn or dirty steering knuckles can cause annoying and even dangerous handling problems. For example\, the vehicle could pull to one side\, squeal when turning and the steering wheel could shake or fail to return to center on straightaways. \nTo ensure a smooth\, safe ride for your customers\, register for our webinar. In just 30 minutes we will cover: \n\nThoroughly inspecting knuckles and surrounding areas\nProperly cleaning all mating surfaces\nExamples of when to replace knuckles\n\nCan’t make that time but still want to learn? Register anyway. We’ll share a recording link post event so you can watch the webinar on-demand.
URL:https://thegrouptrainingacademy.com/event/mevotech-all-you-need-to-know-about-knuckles-inspecting-cleaning-and-when-to-replace/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210120T113000
DTEND;TZID=America/New_York:20210120T121500
DTSTAMP:20260613T164232
CREATED:20201216T194224Z
LAST-MODIFIED:20201216T194717Z
UID:244673-1611142200-1611144900@thegrouptrainingacademy.com
SUMMARY:What Drivers Want in Automotive Service in 2021
DESCRIPTION:Cost: FREE\nDuration: 45 minutes\n\nRegister Now\nResearch shows there is no clear differentiation between service facilities in driver’s minds. “Aren’t they all about the same?”  This statement alone makes it clear that drivers are yours to win! \nBefore we can win them over by exceeding their expectations\, we need to know what their expectations are! Sally Whitesell\, the president and founder of sw Service Solutions has combined her 25 years of service advisor training and service consulting with important Google research for a session packed full of critical facts\, impactful quotes\, and simple solutions that will change your customer’s perceptions. This session will cover: \n\nHow drivers feel about service centers\nWhy your digital presence matters\nCritical moments to win customers over\nHow to use each critical moment the most effectively\nThe importance of transparency in service\nHow to make your store the most convenient\nThe importance of establishing a routine for your staff and guests\n\nWe will explain how to use this information to create successful policies and processes that will change “Aren’t they all about the same?”  to\, “I wouldn’t go anyplace else to get my car serviced.” You will walk away with a clear understanding of how to create loyalty while increasing sales\, customer satisfaction scores and reviews.
URL:https://thegrouptrainingacademy.com/event/what-drivers-want-in-automotive-service-in-2021/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210120T100000
DTEND;TZID=America/New_York:20210120T104500
DTSTAMP:20260613T164232
CREATED:20201216T194456Z
LAST-MODIFIED:20201216T194837Z
UID:244672-1611136800-1611139500@thegrouptrainingacademy.com
SUMMARY:Selling Preventative Maintenance Packages
DESCRIPTION:Cost: $49\nDuration: 45 minutes\n\nPurchase Now\nLet us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner\, so your customers are never overwhelmed. 45 min class\, $49 (Free to our subscribers)
URL:https://thegrouptrainingacademy.com/event/selling-preventative-maintenance-packages/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210115T150000
DTEND;TZID=America/New_York:20210115T160000
DTSTAMP:20260613T164232
CREATED:20201216T194325Z
LAST-MODIFIED:20201216T194326Z
UID:244671-1610722800-1610726400@thegrouptrainingacademy.com
SUMMARY:Getting The Biggest Return From Your Training Investment
DESCRIPTION:Cost: $99\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return.
URL:https://thegrouptrainingacademy.com/event/getting-the-biggest-return-from-your-training-investment/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210115T103000
DTEND;TZID=America/New_York:20210115T123000
DTSTAMP:20260613T164232
CREATED:20201216T194035Z
LAST-MODIFIED:20201216T194036Z
UID:244670-1610706600-1610713800@thegrouptrainingacademy.com
SUMMARY:The First Step Live
DESCRIPTION:Cost: $295\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/the-first-step-live/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201217T150000
DTEND;TZID=America/New_York:20201217T154500
DTSTAMP:20260613T164232
CREATED:20201117T192219Z
LAST-MODIFIED:20201117T192220Z
UID:244396-1608217200-1608219900@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Benefits That Sell
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nThere is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session\, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy\, but they will walk away feeling good about their purchase. A list of benefits for most preventative maintenance services will be reviewed and role-plays may be required. 40 min class\, $49 (Free for FOU Members)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-benefits-that-sell-8/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201217T140000
DTEND;TZID=America/New_York:20201217T144500
DTSTAMP:20260613T164232
CREATED:20201117T192152Z
LAST-MODIFIED:20201117T192153Z
UID:244395-1608213600-1608216300@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Closing Skills - Getting to Yes
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-7/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201215T150000
DTEND;TZID=America/New_York:20201215T154500
DTSTAMP:20260613T164232
CREATED:20201117T192114Z
LAST-MODIFIED:20201117T192115Z
UID:244394-1608044400-1608047100@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling The Job
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nThis is another step for increasing CP sales. In this session\, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min class\, $49 (Free to our subscribers)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-the-job-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201215T140000
DTEND;TZID=America/New_York:20201215T150000
DTSTAMP:20260613T164232
CREATED:20201117T192038Z
LAST-MODIFIED:20201117T192039Z
UID:244393-1608040800-1608044400@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment
DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201215T140000
DTEND;TZID=America/New_York:20201215T144500
DTSTAMP:20260613T164232
CREATED:20200810T143202Z
LAST-MODIFIED:20200810T143504Z
UID:242540-1608040800-1608043500@thegrouptrainingacademy.com
SUMMARY:Babcox Webcast: Part 5: Cataloging and Inventory Management
DESCRIPTION:Cataloging and inventory management are essential skills for a parts specialist. Without them\, parts pros could be leaving sales opportunities on the table. In this webinar\, you will understand the fundamental elements of cataloging\, inventory management and merchandising that are covered in the ASE P2 test. Along the way\, you’ll learn tips on how to hone these valuable skills.
URL:https://thegrouptrainingacademy.com/event/babcox-webcast-part-5-cataloging-and-inventory-management/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201215T103000
DTEND;TZID=America/New_York:20201215T123000
DTSTAMP:20260613T164232
CREATED:20201117T192011Z
LAST-MODIFIED:20201117T192012Z
UID:244392-1608028200-1608035400@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-10/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201209T190000
DTEND;TZID=America/New_York:20201209T200000
DTSTAMP:20260613T164232
CREATED:20201006T190151Z
LAST-MODIFIED:20201007T135928Z
UID:243651-1607540400-1607544000@thegrouptrainingacademy.com
SUMMARY:Garage Gurus - Wheel Speed Sensor
DESCRIPTION:Learn about the theory and operation of both analog and digital wheel speed sensors (active and passive circuits). This course offers a live wheel speed sensor DTC walkthrough using a variety of tools and testing techniques.
URL:https://thegrouptrainingacademy.com/event/garage-gurus-wheel-speed-sensor/
ATTACH;FMTTYPE=image/png:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2020/10/Garage-Gurus.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201209T090000
DTEND;TZID=America/New_York:20201209T100000
DTSTAMP:20260613T164232
CREATED:20200421T180012Z
LAST-MODIFIED:20200421T180012Z
UID:240317-1607504400-1607508000@thegrouptrainingacademy.com
SUMMARY:Problem Solved!: The Increasing Importance of Cleanliness in Hydraulic Systems
DESCRIPTION:
URL:https://thegrouptrainingacademy.com/event/problem-solved-the-increasing-importance-of-cleanliness-in-hydraulic-systems/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201202T190000
DTEND;TZID=America/New_York:20201202T200000
DTSTAMP:20260613T164232
CREATED:20201006T190121Z
LAST-MODIFIED:20201007T135904Z
UID:243650-1606935600-1606939200@thegrouptrainingacademy.com
SUMMARY:Garage Gurus - How to Prevent Brake Comebacks
DESCRIPTION:Tired of brake comebacks? Learn how to address premature wear\, unwanted braking noise\, as well as proper installation.
URL:https://thegrouptrainingacademy.com/event/garage-gurus-how-to-prevent-brake-comebacks/
ATTACH;FMTTYPE=image/png:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2020/10/Garage-Gurus.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201120T120000
DTEND;TZID=America/New_York:20201120T124500
DTSTAMP:20260613T164232
CREATED:20201022T190455Z
LAST-MODIFIED:20201022T190704Z
UID:243935-1605873600-1605876300@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling The Job
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nThis is another step for increasing CP sales. In this session\, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min class\, $49 (Free to our subscribers)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-the-job-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201120T110000
DTEND;TZID=America/New_York:20201120T114500
DTSTAMP:20260613T164232
CREATED:20201022T190426Z
LAST-MODIFIED:20201022T190634Z
UID:243934-1605870000-1605872700@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling Preventative Maintenance Packages
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nLet us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner\, so your customers are never overwhelmed. \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-preventative-maintenance-packages-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201118T190000
DTEND;TZID=America/New_York:20201118T200000
DTSTAMP:20260613T164232
CREATED:20201006T190047Z
LAST-MODIFIED:20201007T135909Z
UID:243649-1605726000-1605729600@thegrouptrainingacademy.com
SUMMARY:Garage Gurus - Guide to Ride: Braking
DESCRIPTION:This course covers the brake system\, installation tips to eliminate comebacks\, and product knowledge for brake system. Great for beginners and experts!
URL:https://thegrouptrainingacademy.com/event/garage-gurus-guide-to-ride-braking/
ATTACH;FMTTYPE=image/png:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2020/10/Garage-Gurus.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201118T130000
DTEND;TZID=America/New_York:20201118T133000
DTSTAMP:20260613T164232
CREATED:20201112T155926Z
LAST-MODIFIED:20201112T155927Z
UID:244352-1605704400-1605706200@thegrouptrainingacademy.com
SUMMARY:MEVOTECH Ball Joint Bearings 101: Spoiler Alert - Not All Metal Bearings are the Same
DESCRIPTION:Learn the pros and cons of different bearing types so you can make the best choice for your customers. \nIn just 30 minutes we’ll cover all you need to know\, including: \n\nA crash course in ball joint bearings\nThe different technologies used\nMetal on metal vs sintered metal vs polymer\nWhy sintered metal bearings are superior\n\nAftermarket parts need to be ready to handle harsh environmental factors while maximizing chassis performance. Since aftermarket companies are not limited by CAFE regulations\, they can make ball joint bearings with heavier materials such as metal vs polymer. But not all metal bearings are the same.
URL:https://thegrouptrainingacademy.com/event/mevotech-ball-joint-bearings-101-spoiler-alert-not-all-metal-bearings-are-the-same/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201118T120000
DTEND;TZID=America/New_York:20201118T130000
DTSTAMP:20260613T164232
CREATED:20201112T210219Z
LAST-MODIFIED:20201112T210219Z
UID:179930-1605700800-1605704400@thegrouptrainingacademy.com
SUMMARY:Key Programming Solutions Podcast
DESCRIPTION:AVI along with Carm Capriotto\, founder and host of Remarkable Results Radio\, will be hosting a special podcast event featuring Donny Seyfer of NASTF\, AVI Master Technician John Forro\, Jefferey Brown of ILCO Automotive\, and Ryan McGee of Advanced Diagnostics to discuss key points regarding cyber security and how it relates to key programming and immobilizer diagnostics.\n\nDiscussion topics will include:\n\nBest practices for securing customer data\,\nBenefits for repair shops offering key duplication services\,\nDiscussions of key duplication and programming equipment\nAnd more!\n\nThis podcast will be streamed LIVE November 18\, 2020 on the AVI Facebook page: https://www.facebook.com/AVIautomotivevideo/. This is must have information for the modern repair shop to protect their customer’s data. \n\nSet a reminder for this Podcast by clicking the +Google Calendar below.
URL:https://thegrouptrainingacademy.com/event/key-programming-solutions-podcast/
ATTACH;FMTTYPE=image/png:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2020/11/CarmCast-Key-Programming-v1-480x320-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201118T120000
DTEND;TZID=America/New_York:20201118T130000
DTSTAMP:20260613T164232
CREATED:20201112T161200Z
LAST-MODIFIED:20201112T211310Z
UID:244354-1605700800-1605704400@thegrouptrainingacademy.com
SUMMARY:Key Programming Solutions - Your Next Service Opportunity
DESCRIPTION:AVI along with Carm Capriotto\, founder and host of Remarkable Results Radio\, will be hosting a special podcast event featuring Donny Seyfer of NASTF\, AVI Master Technician John Forro\, Jefferey Brown of ILCO Automotive\, and Ryan McGee of Advanced Diagnostics to discuss key points regarding cyber security and how it relates to key programming and immobilizer diagnostics.\n\nDiscussion topics will include:\n\nBest practices for securing customer data\,\nBenefits for repair shops offering key duplication services\,\nDiscussions of key duplication and programming equipment\nAnd more!\n\nThis podcast will be streamed LIVE November 18\, 2020 on our AVI Facebook page: https://www.facebook.com/AVIautomotivevideo/. This is must have information for the modern repair shop to protect their customer’s data. \n\nSet a reminder for this Podcast by clicking the +Google Calendar below.
URL:https://thegrouptrainingacademy.com/event/key-programming-solutions/
ATTACH;FMTTYPE=image/png:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2020/11/CarmCast-Key-Programing-v1-480x320-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201118T090000
DTEND;TZID=America/New_York:20201118T100000
DTSTAMP:20260613T164232
CREATED:20200421T175747Z
LAST-MODIFIED:20200421T175747Z
UID:240315-1605690000-1605693600@thegrouptrainingacademy.com
SUMMARY:Gates Web Application Overview: Power Transmission
DESCRIPTION:
URL:https://thegrouptrainingacademy.com/event/gates-web-application-overview-power-transmission/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201116T160000
DTEND;TZID=America/New_York:20201116T164500
DTSTAMP:20260613T164232
CREATED:20201022T190343Z
LAST-MODIFIED:20201022T190611Z
UID:243933-1605542400-1605545100@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Body Language Skills That Pay Off
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nActions really do speak louder than words. Over 80% of our communication is through body language\, yet in service departments\, many have not taken the time to master this skill. In a time when many are wearing masks\, the ability to read posture has become more relevant than ever. Join a highly qualified trainer in a session that will teach: \n\nWhy it is important to learn this skill\nHow to recognize body language signals\nWhat each signal/posture tells us\nHow to send out positive signals\nHow to break the habit of negative signals\nHow to change the posture and change the mind\nThe importance of mirroring\n\nTake your customer relations skills to the next level and work your way to more approvals by becoming an expert at reading and delivering this advanced level of communication.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-body-language-skills-that-pay-off-5/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201116T150000
DTEND;TZID=America/New_York:20201116T154500
DTSTAMP:20260613T164232
CREATED:20201022T190308Z
LAST-MODIFIED:20201022T190556Z
UID:243932-1605538800-1605541500@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Benefits That Sell
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nThere is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session\, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy\, but they will walk away feeling good about their purchase. A list of benefits for most preventative maintenance services will be reviewed and role-plays may be required. 40 min class\, $49 (Free for FOU Members)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-benefits-that-sell-7/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201116T140000
DTEND;TZID=America/New_York:20201116T144500
DTSTAMP:20260613T164232
CREATED:20201022T190210Z
LAST-MODIFIED:20201022T190535Z
UID:243931-1605535200-1605537900@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Closing Skills- Getting to Yes!
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-6/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201116T100000
DTEND;TZID=America/New_York:20201116T120000
DTSTAMP:20260613T164232
CREATED:20201022T190113Z
LAST-MODIFIED:20201022T190519Z
UID:243930-1605520800-1605528000@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20201111T190000
DTEND;TZID=America/New_York:20201111T200000
DTSTAMP:20260613T164232
CREATED:20201006T190021Z
LAST-MODIFIED:20201007T135743Z
UID:243648-1605121200-1605124800@thegrouptrainingacademy.com
SUMMARY:Garage Gurus - Ride Control Component Inspection and Installation
DESCRIPTION:Shocks\, struts\, and springs – learn how to improve customer ride performance with a live loaded-strut installation.
URL:https://thegrouptrainingacademy.com/event/garage-gurus-ride-control-component-inspection-and-installation/
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END:VEVENT
END:VCALENDAR