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DTSTART;TZID=America/Chicago:20210414T150000
DTEND;TZID=America/Chicago:20210414T154500
DTSTAMP:20260613T132531
CREATED:20210326T192843Z
LAST-MODIFIED:20210330T131432Z
UID:188478-1618412400-1618415100@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Benefits That Sell
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nThere is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session\, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy\, but they will walk away feeling good about their purchase. A list of benefits for most preventative maintenance services will be reviewed and role-plays may be required. 40 min class\, $49 (Free for FOU Members)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-benefits-that-sell-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210414T150000
DTEND;TZID=America/Chicago:20210414T154500
DTSTAMP:20260613T132531
CREATED:20210326T192843Z
LAST-MODIFIED:20210330T131301Z
UID:247205-1618412400-1618415100@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Benefits That Sell
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nThere is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session\, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy\, but they will walk away feeling good about their purchase. A list of benefits for most preventative maintenance services will be reviewed and role-plays may be required. 40 min class\, $49 (Free for FOU Members)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-benefits-that-sell-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210414T140000
DTEND;TZID=America/Chicago:20210414T144500
DTSTAMP:20260613T132531
CREATED:20210326T192500Z
LAST-MODIFIED:20210330T131427Z
UID:188472-1618408800-1618411500@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling Preventative Maintenance Packages
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nLet us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner\, so your customers are never overwhelmed. \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-preventative-maintenance-packages-6/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210414T140000
DTEND;TZID=America/Chicago:20210414T144500
DTSTAMP:20260613T132531
CREATED:20210326T192500Z
LAST-MODIFIED:20210330T131308Z
UID:247201-1618408800-1618411500@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling Preventative Maintenance Packages
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nLet us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner\, so your customers are never overwhelmed. \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-preventative-maintenance-packages-6/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210414T130000
DTEND;TZID=America/Chicago:20210414T134500
DTSTAMP:20260613T132531
CREATED:20210326T192655Z
LAST-MODIFIED:20210326T192655Z
UID:188475-1618405200-1618407900@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Closing Skills - Getting to Yes
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210414T130000
DTEND;TZID=America/Chicago:20210414T134500
DTSTAMP:20260613T132531
CREATED:20210326T192655Z
LAST-MODIFIED:20210326T193118Z
UID:247203-1618405200-1618407900@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Closing Skills - Getting to Yes
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210414T120000
DTEND;TZID=America/New_York:20210414T130000
DTSTAMP:20260613T132531
CREATED:20210405T193515Z
LAST-MODIFIED:20210405T193516Z
UID:189092-1618401600-1618405200@thegrouptrainingacademy.com
SUMMARY:Advanced System Testing Strategies
DESCRIPTION:JOIN US LIVE APRIL 14 @ 12:00-1:00 PM EDT\nFOR THIS PREMIER LIVE EVENT! \nAVI Instructor John Forro will teach you all about advanced system testing strategies. John will hold a Q&A session at the end of the presentation to answer any questions you have.\n*Registration info given upon enrollment \n\nThis course\, Advanced System Testing Strategies\, brings the experience and expertise of ASE Master Technician John Forro to an analytical approach to vehicle diagnostics. There are many pathways a technician can take to repair a vehicle\, and the information presented in this class will help them determine which is the best\, quickest\, and most profitable direction to take. Discussions will cover the six main inputs of vehicle diagnostics: temperature\, pre-and-post-O2 sensors\, load sensors\, demand sensors\, RPM\, and fuel trims\, and how each path will give you results. The instructor will assist in not only gathering data but how to best interpret it. John will show how a real-world vehicle problem was assessed through multiple case studies\, pathway determined\, and the solution reached. The course also covers recommended practices when using pressure transducers\, scan tools\, and labscopes. Data Bus communications are also discussed. \nTopics Covered: \n\nCreative Approaches to Diagnostic Pathways\nChoose the RIGHT way to Diagnose\, the FIRST time\nLeverage the Six Main Inputs for Diagnostics\nData Bus Communication Faults\nPressure Transducer Testing: Dipstick\, Exhaust\, Intake\, In Cylinder\nUse Scan Data to Your Advantage\nCase Studies to Learn From\nWork Smarter and Faster\n\nCourse Objectives: \n\nList the important six main inputs you can acquire from scan data\nUnderstand the difference and use of pre- and post- O2 data\nDescribe fuel trim schemas\nEvaluate hands on testing procedures\nUtilize scan tools and scan tool accessories
URL:https://thegrouptrainingacademy.com/event/advanced-system-testing-strategies/
ORGANIZER;CN="Automotive Video Inc.":MAILTO:support@auto-video.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210413T140000
DTEND;TZID=America/Chicago:20210413T150000
DTSTAMP:20260613T132531
CREATED:20210326T192231Z
LAST-MODIFIED:20210326T192231Z
UID:188469-1618322400-1618326000@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment
DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-5/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210413T140000
DTEND;TZID=America/Chicago:20210413T150000
DTSTAMP:20260613T132531
CREATED:20210326T192231Z
LAST-MODIFIED:20210326T193105Z
UID:247199-1618322400-1618326000@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment
DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-5/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210413T100000
DTEND;TZID=America/Chicago:20210413T120000
DTSTAMP:20260613T132531
CREATED:20210326T191928Z
LAST-MODIFIED:20210326T191928Z
UID:188465-1618308000-1618315200@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-13/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210413T100000
DTEND;TZID=America/Chicago:20210413T120000
DTSTAMP:20260613T132531
CREATED:20210326T191928Z
LAST-MODIFIED:20210326T193058Z
UID:247197-1618308000-1618315200@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-13/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210325T080000
DTEND;TZID=America/New_York:20210325T080000
DTSTAMP:20260613T132531
CREATED:20210309T211231Z
LAST-MODIFIED:20210309T211231Z
UID:185342-1616659200-1616659200@thegrouptrainingacademy.com
SUMMARY:Hella Training on Electronics of the Future | Day 2
DESCRIPTION:Hella is offering training on electronics of the future! \nThis will be from the Hella Trading Center in Germany. \n \nRegister for Training Now!
URL:https://thegrouptrainingacademy.com/event/hella-training-on-electronics-of-the-future-day-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210317T080000
DTEND;TZID=America/New_York:20210317T080000
DTSTAMP:20260613T132531
CREATED:20210309T210251Z
LAST-MODIFIED:20210310T132343Z
UID:185264-1615968000-1615968000@thegrouptrainingacademy.com
SUMMARY:Hella Training on Electronics of the Future | Day 1
DESCRIPTION:Hella is offering training on electronics of the future! \nThis will be from the Hella Trading Center in Germany. \n \nRegister for Training Now!
URL:https://thegrouptrainingacademy.com/event/hella-training-on-electronics-of-the-future/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210316T140000
DTEND;TZID=America/Chicago:20210316T150000
DTSTAMP:20260613T132531
CREATED:20210223T181512Z
LAST-MODIFIED:20210223T181514Z
UID:245811-1615903200-1615906800@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment
DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-4/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210316T110000
DTEND;TZID=America/Chicago:20210316T114500
DTSTAMP:20260613T132531
CREATED:20210223T181935Z
LAST-MODIFIED:20210223T182149Z
UID:245815-1615892400-1615895100@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Closing Skills - Getting to Yes
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-8/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210316T100000
DTEND;TZID=America/Chicago:20210316T104500
DTSTAMP:20260613T132531
CREATED:20210223T181735Z
LAST-MODIFIED:20210223T181737Z
UID:245813-1615888800-1615891500@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling Preventative Maintenance Packages
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nLet us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner\, so your customers are never overwhelmed. \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-preventative-maintenance-packages-5/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210312T130000
DTEND;TZID=America/Chicago:20210312T150000
DTSTAMP:20260613T132531
CREATED:20210223T181229Z
LAST-MODIFIED:20210223T181311Z
UID:245808-1615554000-1615561200@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-12/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210310T120000
DTEND;TZID=America/New_York:20210310T133000
DTSTAMP:20260613T132531
CREATED:20210218T205928Z
LAST-MODIFIED:20210218T205928Z
UID:184110-1615377600-1615383000@thegrouptrainingacademy.com
SUMMARY:Computer Engine Data Interpretation – Ford & Toyota
DESCRIPTION:This course\, the first part of “Computer Engine Data Interpretation\,” presents an overview of the latest scan tool PIDs available to today’s automotive technicians to assist in “correct the first time” vehicle diagnostics and repair. Presented by Master Mechanic Ron Bilyeu and focusing on Toyota and Ford scan data\, the presentation drills down deep into both prominent and obscure PIDs\, explaining the valuable content they show. Information on air/fuel ratios\, knock sensors\, idle evaluation\, misfires\, VVT\, and crankcase pressure measuring is only a small part of the information presented. This is the first part of a continuing series that will address the same PID evaluation for other vehicle makes and models. \nAt the end of this session\, the student will be able to: \n\nUnderstand fuel trim and the PIDs that support its diagnosis\nDescribe VVT PIDs\nRecall fuel delivery systems and their component diagnostic PIDs\nName important PIDs and how they assist in diagnostics\n\nRuntime: 92 minutes
URL:https://thegrouptrainingacademy.com/event/computer-engine-data-interpretation-ford-toyota/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/02/Computer-Engine-Data-Interpretation_880X380.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210310T120000
DTEND;TZID=America/New_York:20210310T133000
DTSTAMP:20260613T132531
CREATED:20210218T201447Z
LAST-MODIFIED:20210219T183353Z
UID:245648-1615377600-1615383000@thegrouptrainingacademy.com
SUMMARY:Computer Engine Data Interpretation – Ford & Toyota
DESCRIPTION:This course\, the first part of “Computer Engine Data Interpretation\,” presents an overview of the latest scan tool PIDs available to today’s automotive technicians to assist in “correct the first time” vehicle diagnostics and repair. Presented by Master Mechanic Ron Bilyeu and focusing on Toyota and Ford scan data\, the presentation drills down deep into both prominent and obscure PIDs\, explaining the valuable content they show. Information on air/fuel ratios\, knock sensors\, idle evaluation\, misfires\, VVT\, and crankcase pressure measuring is only a small part of the information presented. This is the first part of a continuing series that will address the same PID evaluation for other vehicle makes and models. \nAt the end of this session\, the student will be able to: \n\nUnderstand fuel trim and the PIDs that support its diagnosis\nDescribe VVT PIDs\nRecall fuel delivery systems and their component diagnostic PIDs\nName important PIDs and how they assist in diagnostics
URL:https://thegrouptrainingacademy.com/event/computer-engine-data-interpretation-ford-toyota/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/02/TNA-Computer-Engine-Data-Interpretation_880X380.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210225T120000
DTEND;TZID=America/New_York:20210225T130000
DTSTAMP:20260613T132531
CREATED:20210212T155241Z
LAST-MODIFIED:20210212T155241Z
UID:245534-1614254400-1614258000@thegrouptrainingacademy.com
SUMMARY:Manufacturer Training: GDI Systems
DESCRIPTION:Register for Standard Motor Products’ Gasoline Direct Injection Systems\nLive February 25th from 12:00 – 1:00 PM EST!\nGasoline direct injection is used on most new vehicles and requires a different approach to diagnosis and service. GDI systems have specific failures and require an understanding of how they work and how to test them when they set a code. In this class\, we will dig into these systems and demonstrate common failures\, code diagnosis\, scan data interpretation\, and service procedures. We will diagnose broken vehicles and help you to streamline your diagnosis of these popular systems. The goal of this class is to prepare the aftermarket technician for diagnosing and repairing gasoline direct injection systems safely and correctly. After completing this class\, a technician will:\n\nDiagnose and repair the low-pressure system\nDiagnose and repair the high-pressure system\nReplace fuel injectors and seals\nDiagnose and replace the high-pressure pump\nRepair excessive carbon buildup on the valve stems\n\nREGISTER NOW
URL:https://thegrouptrainingacademy.com/event/manufacturer-training-gdi-systems/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/02/Featured-Manufacturer-Training-880X380-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210225T120000
DTEND;TZID=America/New_York:20210225T130000
DTSTAMP:20260613T132531
CREATED:20210212T143005Z
LAST-MODIFIED:20210212T143321Z
UID:183752-1614254400-1614258000@thegrouptrainingacademy.com
SUMMARY:Manufacturer Training: GDI Systems
DESCRIPTION:Register for Standard Motor Products’ Gasoline Direct Injection Systems\n Live February 25th from 12:00 – 1:00 PM EST!\nGasoline direct injection is used on most new vehicles and requires a different approach to diagnosis and service. GDI systems have specific failures and require an understanding of how they work and how to test them when they set a code. In this class\, we will dig into these systems and demonstrate common failures\, code diagnosis\, scan data interpretation\, and service procedures. We will diagnose broken vehicles and help you to streamline your diagnosis of these popular systems.The goal of this class is to prepare the aftermarket technician for diagnosing and repairing gasoline direct injection systems safely and correctly. After completing this class\, a technician will:\n\nDiagnose and repair the low-pressure system\nDiagnose and repair the high-pressure system\nReplace fuel injectors and seals\nDiagnose and replace the high-pressure pump\nRepair excessive carbon buildup on the valve stems\n\nREGISTER NOW
URL:https://thegrouptrainingacademy.com/event/manufacturer-training-gdi-systems/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/02/Featured-Manufacturer-Training-880X380-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210217T140000
DTEND;TZID=America/Chicago:20210217T150000
DTSTAMP:20260613T132531
CREATED:20210121T140548Z
LAST-MODIFIED:20210122T153137Z
UID:245040-1613570400-1613574000@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment
DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210217T110000
DTEND;TZID=America/Chicago:20210217T234500
DTSTAMP:20260613T132531
CREATED:20210121T141532Z
LAST-MODIFIED:20210122T153126Z
UID:245045-1613559600-1613605500@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: What Drivers Want in Automotive Service in 2021
DESCRIPTION:Cost: FREE\nDuration: 45 minutes\n\nRegister Now\nResearch shows there is no clear differentiation between service facilities in driver’s minds. “Aren’t they all about the same?”  This statement alone makes it clear that drivers are yours to win! \nBefore we can win them over by exceeding their expectations\, we need to know what their expectations are! Sally Whitesell\, the president and founder of sw Service Solutions has combined her 25 years of service advisor training and service consulting with important Google research for a session packed full of critical facts\, impactful quotes\, and simple solutions that will change your customer’s perceptions. This session will cover: \n\nHow drivers feel about service centers\nWhy your digital presence matters\nCritical moments to win customers over\nHow to use each critical moment the most effectively\nThe importance of transparency in service\nHow to make your store the most convenient\nThe importance of establishing a routine for your staff and guests\n\nWe will explain how to use this information to create successful policies and processes that will change “Aren’t they all about the same?”  to\, “I wouldn’t go anyplace else to get my car serviced.” You will walk away with a clear understanding of how to create loyalty while increasing sales\, customer satisfaction scores and reviews.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-what-drivers-want-in-automotive-service-in-2021/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210217T100000
DTEND;TZID=America/Chicago:20210217T104500
DTSTAMP:20260613T132531
CREATED:20210121T141044Z
LAST-MODIFIED:20210122T153112Z
UID:245043-1613556000-1613558700@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling Preventative Maintenance Packages
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nLet us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner\, so your customers are never overwhelmed. \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-preventative-maintenance-packages-4/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210210T120000
DTEND;TZID=America/New_York:20210210T133000
DTSTAMP:20260613T132531
CREATED:20210127T155709Z
LAST-MODIFIED:20210127T155709Z
UID:183070-1612958400-1612963800@thegrouptrainingacademy.com
SUMMARY:Evolving Fuel Systems Technology
DESCRIPTION:Pronto Smart Choice & Federated Car Care Centers Recieve Exclusive Discounts \nThis course\, “Evolving Fuel System Technology\,” presents an overview of automotive fuel delivery systems from early carburated delivery through today’s efficient but complex injection components. John’s presentation explains diagnostic procedures\, standard components\, disassembly and reassembly procedures\, and safety recommendations for the technician when dealing with possible hazardous situations such as high pressures. \nAt the end of this session\, the student will be able to: \n\nUnderstand legacy carbureted vehicle fuel systems and their components\nDescribe throttle body fuel systems\nRecall multi-port system configurations and components\nName sequential fuel injection system components\nDebate returnless fuel system advantages\nExplain fuel pump operation and testing\nCategorize fuel injector testing procedures\nGeneralize spark ignited direct injection systems\nIdentify the advantages and disadvantages of GDI systems\nIllustrate GDI modes\nRecall engine load analysis statistics\nUnderstand Direct Injection fuel delivery pumps\, pressure regulator\, and fuel rails\nRecall common Direct Injection issues\nExplain the operation of Sequential Fuel Injection technologies
URL:https://thegrouptrainingacademy.com/event/evolving-fuel-systems-technology/
ORGANIZER;CN="Automotive Video Inc.":MAILTO:support@auto-video.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210205T093000
DTEND;TZID=America/Chicago:20210205T113000
DTSTAMP:20260613T132531
CREATED:20210121T140132Z
LAST-MODIFIED:20210122T145155Z
UID:245038-1612517400-1612524600@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-11/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210203T180000
DTEND;TZID=America/Chicago:20210203T190000
DTSTAMP:20260613T132531
CREATED:20210129T150110Z
LAST-MODIFIED:20210129T150111Z
UID:245362-1612375200-1612378800@thegrouptrainingacademy.com
SUMMARY:BBB Training: Ford Smart Charge
DESCRIPTION:This course covers steps needed in diagnosing Ford’s platform of computer controlled charging systems. \nTopics of interest include: \n\nA and B circuit\nPWM (Pulse Width Modulation) also referred to as Duty Cycle\nDiagnostic tips used in conjunction with scan tool\nMain DTC’s (Diagnostic Trouble Codes) experienced with the Ford Smart Charge system
URL:https://thegrouptrainingacademy.com/event/bbb-training-ford-smart-charge/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210127T105949
DTEND;TZID=America/New_York:20210127T105949
DTSTAMP:20260613T132531
CREATED:20200602T142921Z
LAST-MODIFIED:20200602T142921Z
UID:174027-1611745189-1611745189@thegrouptrainingacademy.com
SUMMARY:ZF 8 Speed Automatic Transmission Diagnostics
DESCRIPTION:German precision and technology for a large variety of international car manufactures. This class will cover the 8-speed transmission technology for all listed manufactures and will start with the functional explanation of the unit. \nThe greatest take away from the seminar is the understanding of how the transmission shifts and how to read the specific shifting matrix which is very important for proper diagnostics. The difference between Chrysler 845RE vs ZF 8HP will also be explained by the trainer. \nOne of the most important pieces of diagnostic information is the transmission adaptation. The participants will learn how to read and interpret the different values with a diagnostic tool. Additional topics covered include the limp home function and coding issues. The presented knowledge allows the participant to quickly diagnose common errors. \nAfter completing this training\, the participant will be able to: \n\nList internal components of the ZF 8-Speed transmission\nExplain the shifting strategy of the ZF 8-Speed\nAnalyze transmission adaptation values\nDescribe the common failure of the ZF 8-Speed\nList the difference between a ZF 8HP and 845RE\nDescribe the function of the three-way torque converter and lock up clutch\n\nInstructor: Fransisco Moreno
URL:https://thegrouptrainingacademy.com/event/zf-8-speed-automatic-transmission-diagnostics/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210120T130000
DTEND;TZID=America/New_York:20210120T133000
DTSTAMP:20260613T132531
CREATED:20210108T141614Z
LAST-MODIFIED:20210108T141615Z
UID:244850-1611147600-1611149400@thegrouptrainingacademy.com
SUMMARY:MEVOTECH: All You Need To Know About Knuckles: Inspecting\, Cleaning\, and When to Replace.
DESCRIPTION:Damaged\, worn or dirty steering knuckles can cause annoying and even dangerous handling problems. For example\, the vehicle could pull to one side\, squeal when turning and the steering wheel could shake or fail to return to center on straightaways. \nTo ensure a smooth\, safe ride for your customers\, register for our webinar. In just 30 minutes we will cover: \n\nThoroughly inspecting knuckles and surrounding areas\nProperly cleaning all mating surfaces\nExamples of when to replace knuckles\n\nCan’t make that time but still want to learn? Register anyway. We’ll share a recording link post event so you can watch the webinar on-demand.
URL:https://thegrouptrainingacademy.com/event/mevotech-all-you-need-to-know-about-knuckles-inspecting-cleaning-and-when-to-replace/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210120T113000
DTEND;TZID=America/New_York:20210120T121500
DTSTAMP:20260613T132531
CREATED:20201216T194224Z
LAST-MODIFIED:20201216T194717Z
UID:244673-1611142200-1611144900@thegrouptrainingacademy.com
SUMMARY:What Drivers Want in Automotive Service in 2021
DESCRIPTION:Cost: FREE\nDuration: 45 minutes\n\nRegister Now\nResearch shows there is no clear differentiation between service facilities in driver’s minds. “Aren’t they all about the same?”  This statement alone makes it clear that drivers are yours to win! \nBefore we can win them over by exceeding their expectations\, we need to know what their expectations are! Sally Whitesell\, the president and founder of sw Service Solutions has combined her 25 years of service advisor training and service consulting with important Google research for a session packed full of critical facts\, impactful quotes\, and simple solutions that will change your customer’s perceptions. This session will cover: \n\nHow drivers feel about service centers\nWhy your digital presence matters\nCritical moments to win customers over\nHow to use each critical moment the most effectively\nThe importance of transparency in service\nHow to make your store the most convenient\nThe importance of establishing a routine for your staff and guests\n\nWe will explain how to use this information to create successful policies and processes that will change “Aren’t they all about the same?”  to\, “I wouldn’t go anyplace else to get my car serviced.” You will walk away with a clear understanding of how to create loyalty while increasing sales\, customer satisfaction scores and reviews.
URL:https://thegrouptrainingacademy.com/event/what-drivers-want-in-automotive-service-in-2021/
END:VEVENT
END:VCALENDAR