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DTSTART;TZID=America/Chicago:20210817T133000
DTEND;TZID=America/Chicago:20210817T141500
DTSTAMP:20260613T083704
CREATED:20210721T141837Z
LAST-MODIFIED:20210721T141837Z
UID:253586-1629207000-1629209700@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Closing Skills - Getting to Yes
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-12/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210817T123000
DTEND;TZID=America/Chicago:20210817T131500
DTSTAMP:20260613T083704
CREATED:20210721T141607Z
LAST-MODIFIED:20210721T141607Z
UID:253583-1629203400-1629206100@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Master Your Presentations Through Role-Plays
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nPractice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: \nListen to others make their presentations so they can learn from other professionals.\nSell to the trainer who will give them praise and critiques as needed.\nOpenly ask questions and discuss each other’s descriptions and methods. \nYour team will leave this session with many new ideas and techniques they can use to get your customers to confidently say “YES” to all preventative maintenance recommendations \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-master-your-presentations-through-role-plays-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210811T120000
DTEND;TZID=America/New_York:20210811T130000
DTSTAMP:20260613T083704
CREATED:20210715T185639Z
LAST-MODIFIED:20210716T132126Z
UID:253448-1628683200-1628686800@thegrouptrainingacademy.com
SUMMARY:Advancing Your Networking Diagnostic Skills – Part 1
DESCRIPTION:JOIN US LIVE AUGUST 11 @ 12:00-1:00 PM EST\nFOR THIS PREMIERE LIVE EVENT! \nInstructor Dave Hobbs will cover networking information in detail.\nDave will hold a Q&A session at the end of the presentation to answer any questions you have.\n*Registration info given in course \n\nDave Hobbs brings you up-to-date networking information in part one of this two part series. Dave covers in detail the types of network configurations todays’ techs will encounter\, along with helpful tips and tricks\, real-world case studies along with hands-on testing using meters and labscopes. \nTopics Covered: \n\nBus Topology & Baud Rates\nMultimeter Diagnostics for Bus Isolation\nBus Termination Resistor Value Testing\nLabscope Network Voltage Verification & More\n\nCourse Objectives: \nUpon completion of this course\, the participant will be able to: \n\nDescribe Multiplexing’s Purpose\nRecognize Common Data Buses & Network Configurations\nDescribe Multimeter Diagnostics & Bus Isolation\nExplain Wiring Repair & Termination Resistors\nDefine LIN Buses for Body Controls\n\nRuntime = 90 minutes\nCredit Hours = 2 \n  \n 
URL:https://thegrouptrainingacademy.com/event/advancing-your-networking-skills-part-1/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210810T183000
DTEND;TZID=America/New_York:20210810T203000
DTSTAMP:20260613T083704
CREATED:20210802T174305Z
LAST-MODIFIED:20210802T174305Z
UID:254093-1628620200-1628627400@thegrouptrainingacademy.com
SUMMARY:Engine Performance Diagnostics - Computer Controls | Session 2
DESCRIPTION:Session 2 of 4 weekly zoom meetings held on Tuesday’s 6:30 -8:30pm EDT\nAugust 3 | August 10 | August 17 | August 24
URL:https://thegrouptrainingacademy.com/event/engine-performance-diagnostics-computer-controls-session-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210805T140000
DTEND;TZID=America/Chicago:20210805T150000
DTSTAMP:20260613T083704
CREATED:20210721T141333Z
LAST-MODIFIED:20210721T141333Z
UID:253579-1628172000-1628175600@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment
DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210805T093000
DTEND;TZID=America/Chicago:20210805T113000
DTSTAMP:20260613T083704
CREATED:20210721T141108Z
LAST-MODIFIED:20210721T141108Z
UID:253576-1628155800-1628163000@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-17/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210803T183000
DTEND;TZID=America/New_York:20210803T203000
DTSTAMP:20260613T083704
CREATED:20210802T173825Z
LAST-MODIFIED:20210802T173825Z
UID:254090-1628015400-1628022600@thegrouptrainingacademy.com
SUMMARY:Engine Performance Diagnostics - Computer Controls | Session 1
DESCRIPTION:Session 1 of 4 weekly zoom meetings held on Tuesday’s 6:30 -8:30pm EDT\nAugust 3 | August 10 | August 17 | August 24
URL:https://thegrouptrainingacademy.com/event/engine-performance-diagnostics-computer-controls-session-1/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210729T120000
DTEND;TZID=America/New_York:20210729T130000
DTSTAMP:20260613T083704
CREATED:20210701T145045Z
LAST-MODIFIED:20210701T145045Z
UID:253094-1627560000-1627563600@thegrouptrainingacademy.com
SUMMARY:NGK Modern Ignition
DESCRIPTION:An update on spark plug technology in relation to today’s ignition systems. This webinar will cover the following: Spark Plug Technology with a focus on “high ignitability” designs\, Coil on Plug technology overview with related testing tips.
URL:https://thegrouptrainingacademy.com/event/ngk-modern-ignition/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/06/NGK-Modern-Ignition-480x320-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210727T110000
DTEND;TZID=America/Chicago:20210727T114500
DTSTAMP:20260613T083704
CREATED:20210618T154714Z
LAST-MODIFIED:20210618T154714Z
UID:252611-1627383600-1627386300@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling The Job (MPI/Diagnosis)
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nThis is another step for increasing CP sales. In this session\, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min class\, $49 (Free to our subscribers)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-the-job-mpi-diagnosis/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210727T100000
DTEND;TZID=America/Chicago:20210727T104500
DTSTAMP:20260613T083704
CREATED:20210618T154412Z
LAST-MODIFIED:20210618T154413Z
UID:252608-1627380000-1627382700@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Master Your Presentations Through Role-Plays
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nPractice makes perfect! This is one of our most requested sessions. One of our highly qualified training professionals will review benefits for many services while using our 5-step selling process. Your advisors will get the opportunity to: \nListen to others make their presentations so they can learn from other professionals.\nSell to the trainer who will give them praise and critiques as needed.\nOpenly ask questions and discuss each other’s descriptions and methods. \nYour team will leave this session with many new ideas and techniques they can use to get your customers to confidently say “YES” to all preventative maintenance recommendations \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-master-your-presentations-through-role-plays/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210721T120000
DTEND;TZID=America/New_York:20210721T130000
DTSTAMP:20260613T083704
CREATED:20210701T145619Z
LAST-MODIFIED:20210701T145619Z
UID:253124-1626868800-1626872400@thegrouptrainingacademy.com
SUMMARY:NGK Ignition Coil Overview & Tips
DESCRIPTION:Focus on the COP technology types\, NGK ignition coil advantages\, what’s in our boxes\, and tips to make the right choice. This webinar will provide examples of high failure application and the reasoning behind the benefits of NGK engineering and the importance of understanding the common failures with related codes.
URL:https://thegrouptrainingacademy.com/event/ngk-ignition-coil-overview-tips-2/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/06/NGK-Ignition-Coil-Overview-Tips-480x320-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210716T120000
DTEND;TZID=America/New_York:20210716T130000
DTSTAMP:20260613T083704
CREATED:20210616T142413Z
LAST-MODIFIED:20210616T183321Z
UID:252374-1626436800-1626440400@thegrouptrainingacademy.com
SUMMARY:LBT-396 F.R.E.D. Takes the Wheel
DESCRIPTION:Advanced Driver Assistance Systems (ADAS)\nF.R.E.D. (Frustrating Ridiculous Electronic Device) Takes the Wheel gives technicians experienced in electrical diagnostics an in depth look into ADAS (Advanced Driver Assistance Systems) on vehicles today.  This course covers the various levels of ADAS systems along with their associated components such as smart cameras\, Radar and LiDAR sensors.  We’ll take you on a product familiarization road test\, give you technical service tips and demonstrate some of the various methods required to calibrate ADAS sensors during service.  Whether you’re simply needing up to date information to help educate your customers on how these systems operate or planning to enter the ADAS diagnostic and service / calibration field\, this informative virtual hands-on training course is for you! \nCourse Objectives; \nThis course on ADAS (Advanced Driver Assistance Systems) is designed to bring technicians with electronic diagnostic skills into a firm understanding of; \n\nRadar Systems\nCamera Systems\nLiDAR Systems\nV2V and V2I Systems\nBack Up and Self-Parking / Ultrasonic Systems\nVehicle Systems Interactions with ADAS Systems\n\nAfter successfully completing this course\, the viewer should be able to; \n\nInstruct vehicle owners on the proper operation of their various ADAS systems\nDiagnose and replace a faulty ADAS sensor\nCalibrate an ADAS sensor
URL:https://thegrouptrainingacademy.com/event/lbt-396-f-r-e-d-takes-the-wheel-2/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/06/CTA-Advanced-DriverTGTA-Assistance-Systems_880X380.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210715T110000
DTEND;TZID=America/Chicago:20210715T114500
DTSTAMP:20260613T083704
CREATED:20210618T153836Z
LAST-MODIFIED:20210618T153836Z
UID:252603-1626346800-1626349500@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Body Language Skills That Pay Off
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nActions really do speak louder than words. Over 80% of our communication is through body language\, yet in service departments\, many have not taken the time to master this skill. In a time when many are wearing masks\, the ability to read posture has become more relevant than ever. Join a highly qualified trainer in a session that will teach: \n\nWhy it is important to learn this skill\nHow to recognize body language signals\nWhat each signal/posture tells us\nHow to send out positive signals\nHow to break the habit of negative signals\nHow to change the posture and change the mind\nThe importance of mirroring\n\nTake your customer relations skills to the next level and work your way to more approvals by becoming an expert at reading and delivering this advanced level of communication.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-body-language-skills-that-pay-off-7/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210715T100000
DTEND;TZID=America/Chicago:20210715T104500
DTSTAMP:20260613T083704
CREATED:20210618T153514Z
LAST-MODIFIED:20210618T153514Z
UID:252600-1626343200-1626345900@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling Preventative Maintenance Packages
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nLet us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner\, so your customers are never overwhelmed. \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-preventative-maintenance-packages-9/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210713T140000
DTEND;TZID=America/Chicago:20210713T150000
DTSTAMP:20260613T083704
CREATED:20210618T153201Z
LAST-MODIFIED:20210618T153201Z
UID:252598-1626184800-1626188400@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment
DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-8/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210713T120000
DTEND;TZID=America/New_York:20210713T130000
DTSTAMP:20260613T083704
CREATED:20210701T150613Z
LAST-MODIFIED:20210701T150613Z
UID:253126-1626177600-1626181200@thegrouptrainingacademy.com
SUMMARY:NTK Sensors Overview & Tips
DESCRIPTION:Focus on Technical Sensors role\, locations\, and learning its more than just another replacement part in the box. This webinar will provide examples of high failure applications\, the benefits of NGK engineering and the importance of understanding the common sensor failures with related codes.
URL:https://thegrouptrainingacademy.com/event/ntk-sensors-overview-tips-3/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/06/NGK-Sensors-Overview-Tips-480x320-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210713T100000
DTEND;TZID=America/Chicago:20210713T120000
DTSTAMP:20260613T083704
CREATED:20210618T152732Z
LAST-MODIFIED:20210618T152732Z
UID:252596-1626170400-1626177600@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-16/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210625T140000
DTEND;TZID=America/Chicago:20210625T144500
DTSTAMP:20260613T083704
CREATED:20210519T143816Z
LAST-MODIFIED:20210519T143816Z
UID:250655-1624629600-1624632300@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Benefits That Sell
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nThere is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session\, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy\, but they will walk away feeling good about their purchase. A list of benefits for most preventative maintenance services will be reviewed and role-plays may be required. 40 min class\, $49 (Free for FOU Members)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-benefits-that-sell-11/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210625T130000
DTEND;TZID=America/Chicago:20210625T134500
DTSTAMP:20260613T083704
CREATED:20210519T143633Z
LAST-MODIFIED:20210519T143633Z
UID:250653-1624626000-1624628700@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Closing Skills - Getting to Yes
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-11/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210624T120000
DTEND;TZID=America/New_York:20210624T130000
DTSTAMP:20260613T083704
CREATED:20210603T174132Z
LAST-MODIFIED:20210603T174536Z
UID:251740-1624536000-1624539600@thegrouptrainingacademy.com
SUMMARY:Ilco Automotive: Key Cutting and Key Programming Procedures
DESCRIPTION:ILCO Automotive representative Jeff Brown will demonstrate vehicle key cutting procedures using the Futura Pro key cutting machine\, along with a key programming procedure using the Smart Pro key programmer. This complete start to finish demonstration is definitely a must see for shops and technicians. \n  \nRegister
URL:https://thegrouptrainingacademy.com/event/ilco-automotive-key-cutting-and-key-programming-procedures/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/06/Key-Cutting-and-Key-Programming-Procedures-880X380.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210617T110000
DTEND;TZID=America/New_York:20210617T114500
DTSTAMP:20260613T083704
CREATED:20210519T143421Z
LAST-MODIFIED:20210519T143421Z
UID:250651-1623927600-1623930300@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling The Job
DESCRIPTION:Cost: $49.95\nDuration: 45 minutes\n\nPurchase Now\nThis is another step for increasing CP sales. In this session\, advisors will learn effective techniques for selling repairs and MPI recommendations after the concern has been diagnosed. We encourage advisors to bring in declined RO’s or jobs they are getting ready to call and sell. 45 min class\, $49 (Free to our subscribers)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-the-job-4/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210617T093000
DTEND;TZID=America/Chicago:20210617T101500
DTSTAMP:20260613T083704
CREATED:20210519T143133Z
LAST-MODIFIED:20210519T143133Z
UID:250649-1623922200-1623924900@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Selling Preventative Maintenance Packages
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nLet us increase your customer paid sales as we demonstrate how to build value into following preventative maintenance plans. Advisors will learn how to present combinations of services with similar benefits in a concise but effective manner\, so your customers are never overwhelmed. \n \n 
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-selling-preventative-maintenance-packages-8/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210615T140000
DTEND;TZID=America/Chicago:20210615T150000
DTSTAMP:20260613T083704
CREATED:20210519T142855Z
LAST-MODIFIED:20210519T142855Z
UID:250647-1623765600-1623769200@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Getting The Biggest Return From Your Training Investment
DESCRIPTION:Cost: $99.00\nDuration: 1 hour\n\nPurchase Now\nThis class is for non-FOU members. sw Service Solutions has developed many training tools and accountability processes to help managers guide their team to huge increases. This invaluable session will be packed full of ideas to keep your team motivated with fun competitions\, regular training exercises\, and consistent monitoring. Many forms and tools will be presented and available for participants to print and use to facilitate consistent growth and increases. Questions will be welcomed at the end of the session so that everyone walks away with a clear understanding of how to get the biggest return.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-getting-the-biggest-return-from-your-training-investment-7/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210615T100000
DTEND;TZID=America/Chicago:20210615T120000
DTSTAMP:20260613T083704
CREATED:20210519T142713Z
LAST-MODIFIED:20210519T142713Z
UID:250645-1623751200-1623758400@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: The First Step Live
DESCRIPTION:Cost: $295.00\nDuration: 2 hours\n\nPurchase Now\nStart your team out right with this professional process training! Advisor training participants will master how to: \n\nGreet clients professionally\nFocus on clients’ concerns by asking thorough diagnostic questions\nReaffirm your understanding of the client’s concerns and put their minds at ease\nPerform a complete walk-around\nInform the clients of all maintenance needs by giving benefit-based presentations\, implementing the “What’s in it for me” approach\nBuild lasting relationships to increase customer retention\nPersonalize closing techniques\nOffer realistic promise times\nFollow-up and inform clients throughout the day\nSchedule the next visit
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-the-first-step-live-15/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210609T120000
DTEND;TZID=America/New_York:20210609T133000
DTSTAMP:20260613T083704
CREATED:20210525T190855Z
LAST-MODIFIED:20210526T140429Z
UID:250940-1623240000-1623245400@thegrouptrainingacademy.com
SUMMARY:The Key to Security System Diagnostics
DESCRIPTION:JOIN US LIVE JUNE 9 @ 12:00-1:30 PM EST\nFOR THIS PREMIERE LIVE EVENT!\n\nAVI Instructor John Forro will cover the latest PIDs for Ford & Toyota. \nJohn will hold a Q&A session at the end of the presentation to answer any questions you have.\nREGISTER NOW!\n\nIn this course\, Introduction to Security Systems\, ASE Master Technician John Forro will demystify today’s key programming systems\, explaining how bringing this service into your shop will not only be an added service for your customers but also create a new profit center. John will explain the workings of new automotive smart key systems\, including specific OEM tips and advanced key programming and cutting tools available for your shop. If you are looking for new ways to increase your revenues\, this course is a great place to start. \nTopics Covered: \n\nUnderstand Vehicle Security System Operations\nProximity Sensors\nSecurity System Programming\nNASTF\nKey Cutting\nFob Programming\nKey Equipment\nOEM Tips\n\nCourse Objectives: \n\nUnderstand how security systems work\nDescribe testing proximity sensors\nExplain NASTF and their mission\nUnderstand security system programming
URL:https://thegrouptrainingacademy.com/event/the-key-to-security-system-diagnostics/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210526T110000
DTEND;TZID=America/Chicago:20210526T114500
DTSTAMP:20260613T083704
CREATED:20210420T141739Z
LAST-MODIFIED:20210420T141739Z
UID:248994-1622026800-1622029500@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Closing Skills - Getting to Yes
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nIf we don’t ask them to buy\, they won’t!  Many advisors stop short of closing the sale. They may offer services as a suggestion\, but they simply don’t know how to get the signature on the dotted line. This session is full of effective closes for your team to review and choose from. A professional trainer will encourage your team to personalize their presentations and closes by keeping them simple\, yet effective.
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-closing-skills-getting-to-yes-10/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210526T100000
DTEND;TZID=America/Chicago:20210526T104500
DTSTAMP:20260613T083704
CREATED:20210420T141929Z
LAST-MODIFIED:20210420T142001Z
UID:248996-1622023200-1622025900@thegrouptrainingacademy.com
SUMMARY:sw Service Solutions: Benefits That Sell
DESCRIPTION:Cost: $49.00\nDuration: 45 minutes\n\nPurchase Now\nThere is a HUGE difference between selling and telling. Let us help your advisors evolve from reciting lists to giving effective benefit-based presentations. In this session\, a professional trainer will discuss how to use benefits in a 5-step selling process so your customers will not only buy\, but they will walk away feeling good about their purchase. A list of benefits for most preventative maintenance services will be reviewed and role-plays may be required. 40 min class\, $49 (Free for FOU Members)
URL:https://thegrouptrainingacademy.com/event/sw-service-solutions-benefits-that-sell-10/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210525T120000
DTEND;TZID=America/New_York:20210525T130000
DTSTAMP:20260613T083704
CREATED:20210427T134219Z
LAST-MODIFIED:20210427T134553Z
UID:249358-1621944000-1621947600@thegrouptrainingacademy.com
SUMMARY:Nissens Chemicals in the A/C Oil and How Do They Affect the A/C Performance
DESCRIPTION:Over the years due to the downsizing of the AC systems (fuel efficiency). The chemical side of the Automotive Industry AC has become crucial to a fully functioning AC system. We have to remember that the chemicals you add to an AC system will have an effect on the functionality. Good or bad. \nSo in this training class we will take a closer look at the current and new refrigerants that have turned up over the last 5-10 years\, the addition of new oil to accommodate new AC systems and refrigerants\, does it matter which oil is being used\, can we use as much UV dye as we want\, can Leak Stop be used and should it be used. \nThese are all chemicals that we currently see in the market today and have to be aware of the effect once entered into an AC system. \n  \nRegister Now
URL:https://thegrouptrainingacademy.com/event/nissens-chemicals-in-the-a-c-oil-and-how-do-they-affect-the-a-c-performance/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210520T120000
DTEND;TZID=America/New_York:20210520T130000
DTSTAMP:20260613T083704
CREATED:20210427T134927Z
LAST-MODIFIED:20210427T134927Z
UID:249361-1621512000-1621515600@thegrouptrainingacademy.com
SUMMARY:Nissens Electronically Controlled Compressors Functionality and Issues
DESCRIPTION:When looking at the development of compressors over the last 20 years. The ECV (Electronically Controlled Compressor) has had the biggest impact on the industry. It was a brand new development with a lot of internal components that were different from the previous designs and technology. \nTherefore\, during this training class\, you will be looking at the benefits and issues regarding the design. We will have a look at the functionality\, reasons for breaking down\, what happens if incorrect oil is being used\, overfilling the compressor with oil\, etc. \n  \nRegister Now
URL:https://thegrouptrainingacademy.com/event/nissens-electronically-controlled-compressors-functionality-and-issues/
ATTACH;FMTTYPE=image/jpeg:https://thegrouptrainingacademy.com/wp-content/uploads/sites/2/2021/04/Electronically-Controlled-Compressors-Functionality-and-Issues-480x320-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20210519T130000
DTEND;TZID=America/New_York:20210519T133000
DTSTAMP:20260613T083704
CREATED:20210427T141617Z
LAST-MODIFIED:20210427T141811Z
UID:249367-1621429200-1621431000@thegrouptrainingacademy.com
SUMMARY:MEVOTECH: Beefy Parts: What are the benefits of buying chunkier aftermarket components?
DESCRIPTION:The best aftermarket companies engineer parts to perform better than OE. But what does that really mean to you and your customers? Engineered parts increase longevity\, durability\, stiffness and strength\, so vehicles will last longer. \nRegister now for the webinar. In just 30 minutes we’ll show you how beefier parts can: \n\nPrevent unwanted flexing\nProvide a more stable working platform for ball joints and bushings\nDeliver higher durability and a longer service life
URL:https://thegrouptrainingacademy.com/event/mevotech-beefy-parts-what-are-the-benefits-of-buying-chunkier-aftermarket-components/
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END:VCALENDAR